Morris Homes Avis 1 152

We recently bought our new home through Morris Homes, and Ann was absolutely exceptional throughout the entire process. From start to finish, nothing was ever too much trouble—no question was too small, and no request was an inconvenience. Ann made everything feel effortless and kept us reassured every step of the way. Her professionalism, friendliness, and genuine care made such a difference to our home-buying journey. We couldn’t have asked for a better experience and are so grateful for all her support.

From start to finish, I’ve had such a positive experience with Morris Homes. Ann has been absolutely wonderful – so caring and supportive throughout the whole process. She really took the time to guide me, answer my questions, and made me feel completely at ease.

When it came to the house handover, Florin was fantastic. He was incredibly thorough and made sure everything was explained clearly, with great attention to detail. I felt reassured knowing he was checking everything so carefully.

Overall, I felt truly listened to and that there was a genuine concern from both Ann and Florin to provide the best possible experience. Their professionalism and kindness made such a difference, and I’m really grateful for all their help.

We recently purchased our new home, and I can confidently say that the experience has been nothing short of amazing, largely thanks to Jess and Lynne. From the very beginning, they went above and beyond to ensure that our home-buying journey was smooth and enjoyable.

Their professionalism and expertise were evident throughout the process. Jess was incredibly knowledgeable about the local market and provided us with insightful information about the neighbourhood's we were considering. She took the time to understand our needs and preferences, which made all the difference in finding the perfect home for us.

Lynne was equally impressive, guiding us through the paperwork and negotiations with clarity and patience. Both of their attention to detail and organizational skills made the entire process feel seamless. We never felt overwhelmed, as Lynne and Jess were always available to answer our questions and address our concerns promptly.

What truly stood out was their genuine care for us as clients. They celebrated our milestones with us and made us feel like we were their top priority. It was clear that Jess and Lynne are not just in this business for the transactions, but they genuinely care about helping people find their dream homes.

Overall, we couldn't be happier with our new house, and we owe a huge thanks to Jess and Lynne for making it all possible. If you’re looking for a dedicated and knowledgeable team to help you with your real estate needs, I highly recommend reaching out to them. They truly made our home-buying experience a memorable one!

Having moved into our new build home in June we can honestly say the team at Hugglescote have been excellent!! Jack and Pauline helped with the purchase they provided all the information we needed and just getting everything sorted - from the day we phoned to make an enquiry to making our reservation Jack was able to answer our (many) questions. We were pleasantly surprised by the build quality and the ‘extra features’ that were included as standard - turfed garden/burglar alarm/outside tap and spot lights in kitchen and bathroom. Following completion and moving in the site team - Martin and Richard were on hand to help with our snagging list - most of which were very minimal and all sorted out in relatively good timing and with very minimal disruption to ourselves.
We are very happy with our new home Thankyou!

Megan Irwin from the Alconbury Weald office was fantastic and helped lift our spirits up from an unsavoury experience we had with another builder on the estate.

She not only reassured us, but dutifully guided us through what our options would be regarding deposit contributions and mortgages despite us having troubles selling our current property. She was warm and open with us, gave us realistic scenarios and was was overall positive in her outlook. We left feeling like we had been heard and were quite optimistic for the future.

We called in to Morris Homes Kirkham/Wesham for information on the development and to see the show homes.
Lizzette was the perfect customer service agent who was so accommodating and knowledgeable.
The Norfolk house type was exquisite!
Thank you Lizzette

We had a truly excellent experience purchasing our new build home from Morris Homes, namely Angela. From the very beginning, Angela was professional, transparent, and genuinely committed to delivering a high-quality home. The sales process was smooth and well-communicated, and any questions we had were answered promptly and clearly.

The quality of the build exceeded our expectations, with great attention to detail and high-quality finishes throughout. We also appreciated how the developer kept us updated on progress and timelines, making the whole experience stress-free and enjoyable.

Even after we moved in, the aftercare service was responsive and helpful, which gave us real peace of mind. We’re absolutely delighted with our new home and would highly recommend Morris Homes to anyone considering buying a new build.

Our viewing at Deerwood Fold by both Jenny and Trish on two consecutive days was very helpful and informative by both of their friendly manners. Would recommend.

First time buyers and we have just been shown around 2 of the lovely show homes by Nicky. She was really friendly and helpful. We are definitely now considering here as an option.

The company truly changed our lives. What sets them apart is their personal, custom approach—and above all, their honesty. Unlike many others who just want to push products, Morris Homes genuinely cared about helping us find the home of our dreams. They achieved what felt impossible for us, and we couldn’t be more grateful. The house itself is built with high-quality materials, and their aftercare has been outstanding. A very big thank you to Jess and Lynn for going above and beyond—we couldn’t have done this without you!

I was a once happy customer of Morris Homes St Mary's Park until recently when their Customer Care department abandoned me.

The quality of the decorating and finishing is awful in these houses, it is as if a child has done it. Morris Homes sent out their "maintenance team" who somehow made the issues worse, causing DAMAGE to my property. To make the situation worse still, they only showed up for half the time I was promised.

They sent round their customer care manager to my house who played her game well by being apologetic and pointing out the "awful" and "unacceptable" quality of the decorating and promised to make things right. Unfortunately this was all lip service and she was overridden by her keyboard warrior boss, the Head of Customer Care, who has complete contempt for customers.

I was given a small amount of money that would cover at most 3 days for a professional painter to put things right. Not even enough to fix the DAMAGE caused to my property by their team. The Head of Customer Care outright refused to come out and take a look for himself, is he scared of his judgement being proven wrong?

In addition to the poor decorating, they have outright refused to replace my dying front grass that is laid on unprepared soil (it's like walking on the moon it's that bad). They sent round a lazy contractor who did not even do a proper inspection and soon after denied to do anything, simply closing the case.

When someone from customer care came out to look at my decorating, she called the front grass "unacceptable". They have tried all sorts of excuses to avoid what they know is the right thing to do, however for them it's all about money. Of course, the Head of Customer Care is doing his usual tricks of hiding behind his keyboard, even refusing to give me a phone call or come out and look for himself.

He said if I was unhappy with his decision I could make a "formal complaint". I asked who deals with these and he replied "he does". It's an absolute JOKE.

Morris Homes' practices are completely corrupt and they think they can get away with abandoning customers. It's now all about the money for them, as they are trying to recoup their £15 million loss last year. Little do they know, annoying your customers is not a good way to sell overpriced houses.

This is a real shame as everyone on the sales side is lovely and a credit to the company, however power hungry individuals in management ruin the whole experience.

As someone who is in the market to buy more property, Morris Homes were going to potentially get more of my money, but never again now.

We’ve just reserved our new home at Hunsbury Grange in Northampton. Jess and Lynne, the sales advisors, are both lovely! They are always smiling, knowledgeable about the development and surrounding areas, incredibly helpful and best of all, they have the patience of saints! They seem genuinely delighted for us and we know they’ll look after us along the way!

Visited The Orchards at Fulbourn
Rob the sales rep was really excellent and knowledgeable on all aspects of the new builds
He couldn’t be more accommodating with our questions and showing us around

Just reserved our home on Arkall Farm and the process has been made so much more easier with the help and knowledge of Chris , he has been so patient and understanding throughout. Exciting time ahead thanks for your support Chris

Blown away by the service we had from Megan on Alconbury Weald. She was very busy but made time for my family who didn’t have an appointment. Megan is clearly very knowledgeable of Morris homes and nothing was too much trouble.

We've just bought a new home with Morris and the service we have had from Julie at Greenmount Manor has been first class. Nothing was too much trouble, everything was explained really clearly, the whole experience has been great.

I have been very impressed with Megan and her team at Alconbury Weald. They have provided first class service, always with a smile and genuine care. Morris in general have proven themselves to be a fantastic company who recognise the person, not just the business deal. I have had difficulties with my buyer pulling out last minute. Many other businesses would have treated this as a business transaction gone wrong and moved on. Not Morris. They have been supportive throughout and made a difficult situation easier. I may not get my Morris home that I dreamt of, through no fault of Morris, but I would highly recommend their service. They should be commended on their personal way of doing business- a rare quality to be found these days.
Thank you Morris. I've still got my fingers crossed things work out so I can complete this little dream with your company.

Had a viewing around Deerwood estate Hilton Derbyshire. Trish was an extremely friendly, helpful and polite lady.
Thank you for your help

Amazing from the start. Chris has been amazing down to earth, approachable and made our dreams come true. He has gone over and above for us and always at the end of the phone. Made the experience of moving home so much easier with the part exchange, and made it happen. Can’t wait until we move in! 100% recommend.

We have recently reserved a plot at Arkall Farm. To which we have been support by Chris throughout the process. Chris has been extremely accommodating, meeting our requirements in a professional and personable manner, making the process more enjoyable, to which would usually be a stressful time. As we continue through our purchase, Chris has maintained a high level of contact with ourselves and supporting when required, aiding with progressing the process forward. Thus far we are extremely happy with Morris Homes and Chris services in particular - thank you Chris.