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Lisez les avis des autres

Noté 5 sur 5 étoiles

I'm so happy with the services provided to me by Charters estate Agents in Southampton. Joseph and Helen are so positive and helpful with all my concerns. What initially seemed to me as an overwhelmin... Voir plus

Noté 5 sur 5 étoiles

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... Voir plus

Noté 5 sur 5 étoiles

As a first-time buyer, I had a million questions and was naturally a bit nervous about the process. Kevin was incredibly patient and knowledgeable, taking the time to explain every detail until I felt... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing !!! Louise was brilliant and delivered everything she said she would ! Constant contact and quick to respond to any questions! I have already passed details over to friends and... Voir plus

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

Écrit par l'entreprise

Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

642 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First mortgage applied for and offered…

First mortgage applied for and offered today! Thank you all so much for your help! Can’t wait to complete on the house now! Massive thank you to Mary Hendrie-Burse for answering my questions and replying promptly and with some humour in the process! And thank you to Jonathan chalk for the progressive changing with my lender!

10 novembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Amazing news Nathan, all the very best!!!

Noté 5 sur 5 étoiles

THE MOST INCREDIBLE LADY!

We started off this journey as fish in a very big pond, we are first time buyers and had absolutely no clue where to even start with submitting or gathering evidence to get a full mortgage.

Louise was the most welcoming and warming lady I have come across in such a long time, the late calls/emails to gather our evidence in order for it to go without a problem to the bank to actually caring for you as a person, I did not feel like Louise was just trying to complete a job, she took notice of everything, calmed my nerves especially at times, knew we was going into this blind and also took into consideration our family, trying to hunt the best deals!

From start to full mortgage acceptance, Louise was on it, she was full of bubbly energy which made this whole scary process a lot less worrying.

When we got accepted for the full mortgage Louise shared the joy with us, she knew I was a nervous pending our first application and called me straight away to share this news!
You can tell she was honestly happy for us.

Kelly has been super helpful too, answering my husbands emails so promptly, so kind and so professional.

These two women are outstanding!!

Louise, thank-you, from the bottom of my heart for doing this for us, we appreciate you!!!

6 novembre 2025
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Réponse de Mortgage Decisions

Thank you Jade, this is an incredible review!

Noté 5 sur 5 étoiles

A1 Customer Service

I go as far as to say Mortgage Decisions is the best mortgage broker on the market. The main reason I say this is their customer care is A1. Fast responses and always available to talk. My first app was declined, but we went back to the drawing board and reapplied. The second app was approved. Thanks guys.

6 novembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Wow! This is great feedback, thank you!

Noté 5 sur 5 étoiles

Best decision ever!!! (No pun intended)

Best decision ever going with Mortgage Decisions!! As a young couple buying our first home together, we found investing in mortgage advisors a game changer. A massive thank you to both Jon and Mark who have jointly made our mortgage experience so so worthwhile. It is so reassuring knowing professionals are in your corner progressing your mortgage and keeping you regularly informed. Always willing to answer any questions you have which we found really reassuring! Will definitely want to use them again when we buy our next home!!!

5 novembre 2025
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Réponse de Mortgage Decisions

Thank you Sophia!

Noté 5 sur 5 étoiles

My thoughts

Jon and mark were both exceptional when it came to any questions that me and my partner had.

5 novembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Great to hear, thank you Harrison.

Noté 5 sur 5 étoiles

Highly recommend

Louise and Kelly are great, managed to get me a mortgage on a property that seemed impossible to mortgage. Also very friendly and helpful. Would highly recommend.

3 novembre 2025
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Réponse de Mortgage Decisions

Thank you!!!

Noté 5 sur 5 étoiles

Megan at Mortgage Decisions was an…

Megan at Mortgage Decisions was an absolute star. Timely, efficient and clear in her guidance and advice. Nothing seemed too much and the murky world of mortgage was made much easier with her help.

31 octobre 2025
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Réponse de Mortgage Decisions

Good to hear!!!

Noté 5 sur 5 étoiles

Magic!

After a long and worrying process with some lenders, Matt and Mike have worked their magic and made it all happen! Couldn't have asked for better people to have dealt with my case. Highly recommend!

30 octobre 2025
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Réponse de Mortgage Decisions

Thanks Maisie!

Noté 5 sur 5 étoiles

Beyond clear guidance

There are so many pitfalls and crucial little elements of knowledge needed to make a truly informed decision in the mortgage market, especially if you include equities into the picture. Kevin at Mortgage Decisions, not only has been of outstanding support in the several years of service, but also allowed us to understand complex and large scale concepts essential to make the right choice for us.

28 octobre 2025
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Réponse de Mortgage Decisions

Wonderful Alex!

Noté 5 sur 5 étoiles

Tom is brilliant!

Tom helped me find a great deal for my mortgage and income protection after the application was rejected originally. He explained everything thoroughly to me and made sure I was aware of the pros and cons of going ahead with the policy. He really did go above and beyond to make sure I got the best deal even though I have pre-existing conditions which prevented me from going with certain companies and I truly am grateful to him for working with me on this. 5 star review minimum!

21 octobre 2025
Avis spontané
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Réponse de Mortgage Decisions

This is great news, thanks for the review Amber.

Noté 5 sur 5 étoiles

Excellent Support from Joe and Helen!

I wasn’t fully confident that I would be able to get a mortgage, but Joseph Lewington-Kelly kept reassuring me from day one that everything would work out — and he was absolutely right! His calm and positive attitude really helped me through the process. Both Joe and Helen Turton were extremely professional, patient, and supportive at every step.

They made the whole journey so much smoother than I expected, always keeping me updated and explaining things clearly. I’m truly grateful for their hard work and dedication.

I highly recommend Joe and Helen to anyone looking for expert, friendly, and reliable mortgage advice!

16 octobre 2025
Avis spontané
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Réponse de Mortgage Decisions

We are delighted that you had the support.

Noté 5 sur 5 étoiles

Simon was great

Simon was great, always responsive and a pleasure to deal with.
Highly recommend and will use him again!

23 octobre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

We are very happy with our service…

We are very happy with our service provider.
Simon was in contact with us through the whole process helping and providing information all the way to the end.
I would definitely recommend the company ☺️

23 octobre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

As a first-time buyer

As a first-time buyer, I was nervous about the whole mortgage process, but Matt Pickett and Mike Hall made everything smooth and straightforward from start to finish. They took the time to explain every step clearly, found me a great deal, and were always quick to respond to any questions I had. Their professionalism, patience, and genuine care made a huge difference. I couldn’t recommend them highly enough thank you for helping me secure my first home with confidence!

22 octobre 2025
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Réponse de Mortgage Decisions

Thank you for the review!

Noté 5 sur 5 étoiles

Great service from Megan and Kelly

Megan has been an absolute pleasure to deal with and made the process of understanding the options and selecting the right mortgage for me super easy and painless.
Throughout the process, Megan and Kelly have been clear, communicated well and on the ball giving me one less thing to have to think about.

Thank you both!

10 octobre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you for the review!

Noté 5 sur 5 étoiles

With the help of Durga I got my first…

With the help of Durga I got my first mortgage, Durga was very helpful in all aspects of applying for a mortgage and for a first time buyer he was very informative and helpful.

20 septembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you for the review!

Noté 5 sur 5 étoiles

Stress Free, Friendly & Professional

What is usually considered to be a stressful process was made very simple and stress free by our advisor Mark Cunningham. He kept us up to date consistently and had a great, friendly manner. I wouldn't hesitate to recommend.

14 octobre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you for the review!

Noté 5 sur 5 étoiles

Just brought our second house with the…

Just brought our second house with the help from the Simon at mortgage Decisions! Could not recommend him enough he has been quick and responsive throughout the whole journey which made what can be stressful time a lot easier with his positive can do attitude! His knowledge/experience was obvious and second to none. Answered every question/worry we had! If you’re looking to use a mortgage advisor please don’t hesitate to contact Simon 10/10

14 octobre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you for the review!

Noté 5 sur 5 étoiles

My experience with Mortgage Decisions…

My experience with Mortgage Decisions has been very positive.
Kelly and Megan have both been extremely professional, friendly and easy to communicate with.

13 octobre 2025
Avis spontané
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Réponse de Mortgage Decisions

Great news, thanks for reviewing the service you have received.

Noté 5 sur 5 étoiles

Good mortgage brokers

Matt and Mike are very helpful indeed, I am able to get the best rate available on the market after failure from couple of brokers.

10 octobre 2025
Avis spontané
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Réponse de Mortgage Decisions

Great news, thanks for reviewing the service you have received.

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