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Lisez les avis des autres

Noté 5 sur 5 étoiles

I'm so happy with the services provided to me by Charters estate Agents in Southampton. Joseph and Helen are so positive and helpful with all my concerns. What initially seemed to me as an overwhelmin... Voir plus

Noté 5 sur 5 étoiles

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... Voir plus

Noté 5 sur 5 étoiles

As a first-time buyer, I had a million questions and was naturally a bit nervous about the process. Kevin was incredibly patient and knowledgeable, taking the time to explain every detail until I felt... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing !!! Louise was brilliant and delivered everything she said she would ! Constant contact and quick to respond to any questions! I have already passed details over to friends and... Voir plus

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

Écrit par l'entreprise

Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

642 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Positive and Professional

I'm so happy with the services provided to me by Charters estate Agents in Southampton. Joseph and Helen are so positive and helpful with all my concerns. What initially seemed to me as an overwhelming process was made to look easy at the end.

29 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Matt was really useful and kept in…

Matt was really useful and kept in contact with us throughout the process. As first time buyers, he gave us the information we needed and explained everything to us. He went above and beyond.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

​Rory has been extremely helpful!

​Rory has been extremely helpful, often working overtime to ensure all our paperwork was completed so we could secure our dream home. His communication was spot on, and no question was ever too small for him,he was incredibly patient with my unlimited queries and remained professional throughout.

​The mortgage process naturally makes you anxious, but having Rory as our advisor made a world of difference and lifted most of that stress away. I greatly appreciate everything he’s done. He was very understanding of the point that I work a 9-5 job and would make appointments to ensure that my queries are answered. The rest of the team was also wonderful; every time I called, everyone was polite and eager to lend a hand. I couldn’t recommend this service enough!

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing !!!

Absolutely amazing !!!
Louise was brilliant and delivered everything she said she would !
Constant contact and quick to respond to any questions!
I have already passed details over to friends and family !
Perfect !
Thank you for making this a smooth and efficient experience!

21 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended!

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh air with her listening skills and really went out of her way to ensure that the offers were suited to our individual needs. The portal to upload documents to is really easy to navigate and everything is very transparent and jargon free. Highly recommend

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

As a first-time buyer

As a first-time buyer, I had a million questions and was naturally a bit nervous about the process. Kevin was incredibly patient and knowledgeable, taking the time to explain every detail until I felt confident. He made what felt like a daunting process seem simple. If you're looking for someone who truly cares and won't rush you, Kevin is your guy!

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service-

Great service- easy, efficient and Simon has always been great (have used his services on a few house moves now). Would totally recommend.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great mortgage advice

We have had the luck to have had Megan Morgan and Kelly Picton helping us buy our new home. I couldn't recommend them enough, they have answered every question promptly and have navigated what has turned out to be a difficult purchase seamlessly. If you’re looking to use a mortgage advisor it's definitely worth giving Megan a call! 10/10

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Matt Langley - amazing

Me and my partner have been dealing with Matt Langley and we honestly couldn’t have asked for a better mortgage broker. He has been amazing throughout the whole process, always available when needed and always helpful. Matt really broke things down for us to really understand figures and what was happening in the process and we are extremely grateful for his help. I’d highly recommend Matt to anyone looking for a reliable and knowledgeable broker.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

What an incredible experience

What an incredible experience. After my initial broker fell through, I needed a mortgage application asap. I contacted Louise and she got my information and application done within 48 hours. An absolute life saver!! And a super lovely woman in general. And Kelly was an absolute star who answered all our questions and gave us updates at every stage. I cannot reccomend them enough! A big thank you to you both!

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Our experience with these guys has been…

Our experience with these guys has been great from the first day we spoke to them. Knowing absolutely nothing about what we were doing with our mortgage or how anything work Matt Pickett and Mike Hall have been outstanding.
They were happy to answer all of stupid questions, explain to us directly and clearly the options and the way things worked, broke down how much we could borrow in a very simple way and were super responsive to any request we had. We were also offered some very good interest rates on our mortgage with them with costs broken down by them very simply too. Couldn’t recommend these guys enough!

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Good comms, easy process

Megan and Kelly made the whole process very easy. I'm a first time buyer, and there has been a bit of volatility in interest rates as the offers were going through, but they both put in the extra effort and time to make sure it all went smoothly.

24 mars 2026
Avis spontané
Logo de Mortgage Decisions

Réponse de Mortgage Decisions

Thank you for leaving a review!

Noté 5 sur 5 étoiles

Highly Recommend Megan and Kelly!

From the very start of my my mortgage process (FTB), Megan was warm and patient, explained everything clearly - and multiple times! Megan went above and beyond to make sure everything happened as smoothly as possible and always kept me in the loop.
Kelly sent over all the info and details once my mortgage came through and everything was clear and informative.
Would definitely go through Megan and Kelly at Mortgage Decisions again. Highly recommend.

22 mars 2026
Avis spontané
Logo de Mortgage Decisions

Réponse de Mortgage Decisions

Thanks Maddie, this is great to hear!

Noté 5 sur 5 étoiles

Excellent service. Highly recommend

Simon from Mortgage Decisions has been absolutely fantastic. It's our first time going through the process and Simon has given us all the info we need from the get go and been very reassuring throughout. He is always quick to respond and is very easy to speak to. Simon worked hard to promptly submit our mortgage application before interest rates were due to rise. I would definitely use this mortgage broker again. Highly recommend!

12 mars 2026
Avis spontané
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Réponse de Mortgage Decisions

Thank you Rachel!

Noté 5 sur 5 étoiles

Highly Recommend Avnee and Helen

Avnee and Helen were both amazing throughout our mortgage journey. They were always responsive, patient, and explained everything clearly, especially when things felt stressful on our side. Thanks to their support and hard work, we were able to secure our mortgage offer smoothly. We really appreciate all the help and would highly recommend them to anyone going through the mortgage process!

11 mars 2026
Avis spontané
Logo de Mortgage Decisions

Réponse de Mortgage Decisions

This is great to hear, thank you!

Noté 5 sur 5 étoiles

I am impressed how promt and dedicated…

I am impressed how promt and dedicated are Simon Randall-Coles, making it easy for me to understand and get through the process of buying.
I will recommend the company and Simon Randall-Coles.
He is a very good mortgage broker.

10 mars 2026
Avis spontané
Logo de Mortgage Decisions

Réponse de Mortgage Decisions

Thank you Aura, Simon will be delighted to hear this!

Noté 5 sur 5 étoiles

Going above and beyond

Unfortunately our house move hasn’t been straight forward, which has meant we needed a lot of support from Megan and Kelly. They have both been fantastic, I couldn’t recommend them more. After this experience we might never move home again but if we did, we’d be straight back here as this was the easiest element of our purchase.

6 mars 2026
Avis spontané
Logo de Mortgage Decisions

Réponse de Mortgage Decisions

Thank you Kate and we wish you the very best moving forward.

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