I'm so happy with the services provided to me by Charters estate Agents in Southampton. Joseph and Helen are so positive and helpful with all my concerns. What initially seemed to me as an overwhelmin... Voir plus
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Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... Voir plus
As a first-time buyer, I had a million questions and was naturally a bit nervous about the process. Kevin was incredibly patient and knowledgeable, taking the time to explain every detail until I felt... Voir plus
Absolutely amazing !!! Louise was brilliant and delivered everything she said she would ! Constant contact and quick to respond to any questions! I have already passed details over to friends and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.
Coordonnées de contact
71 The Avenue, SO17 1XS, Southampton, Royaume-Uni
- 03454 500200
- hello@mortgagedecisions.com
- mortgagedecisions.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Superb service 5*
Hats off to Matt and Helen for making the mortgage application process so smooth. Strongly recommended.

Réponse de Mortgage Decisions
Brilliant experience with Simon
Brilliant experience with Simon, we had previously gone with a different broker, and then when we were introduced to Simon we went through him and I'm so glad we did, his attentiveness and knowledge was excellent, I would highly recommend Simon

Réponse de Mortgage Decisions
Matt and Helen both helped us in every…
Matt and Helen both helped us in every step of the way, answered all of our questions and always made sure we understood what went on as we are first time buyers. For that I would like to thank them.

Réponse de Mortgage Decisions
Exceptional Support for First-Time Buyer
As first-time buyer, I am extremely impressed with the outstanding service provided by Joe and Robyn at Mortgage Decisions. From the initial enquiry to the final mortgage offer, they were professional, efficient, and highly knowledgeable. They took the time to explain each step of the process clearly and ensured I secured a great mortgage deal—without charging any service fees, which was an added bonus for people like me who works for the NHS. Their guidance made what could have been an overwhelming experience feel smooth and manageable. I am truly grateful for their support and would not hesitate to recommend them to others.

Réponse de Mortgage Decisions
Thank you Megan
I just wanted to say thank Megan for your help so far—it's been truly appreciated. You've made the process a lot smoother after dilemma and I’m really grateful for your support.

Réponse de Mortgage Decisions
First Time Buyer treated with kindness
We have nothing but praise for Matt and Helen who have helped my daughter get onto the property ladder. Their kindness and understanding is second to none and they are an absolute advocate for excellent customer service. Nothing has been too much and we were able to put our complete confidence in them.
Mortgage Decisions should be proud to have them on their Team.
Thank you again.

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Exceptionally high standards.
Both Matt and Helen worked closely with us throughout the stages of our mortgage application. They supported us and explained things clearly and concisely. We cannot fault them and are extremely grateful for all they have done. Thank you.

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The confusing process of buying a house…
The confusing process of buying a house was made clear and easy thanks to the great work from Simon. Could not of asked for anything more. Cheers mate.

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Simon made a confusing and overwhelming…
Simon made a confusing and overwhelming process super straightforward and easy. Could not recommend enough, he has been incredible!

Réponse de Mortgage Decisions
Matt Pickett is a fantastic asset to this company
Matt Pickett is a fantastic asset to this company. He breaks the mortgage broker stereotype as he is extremely personable while still remaining professional. I felt fully supported as a first time buyer and Matt answered all questions as promptly as possible with understandable explanations. I wouldn’t hesitate to recommend him as a mortgage broker.

Réponse de Mortgage Decisions
Really happy with the service. Very professional team.
Really happy with the service. Helen and Gavin are both very supportive and made the whole process look so easy.

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Excellent from start to finish
Excellent experience from start to finish. As first time buyers, the process seemed somewhat daunting. However the team at Mortgage Decisions made the whole process smooth and so easy! They were informative, punctual and understanding. Any question we had they were more than happy to help and explain everything in a way in which was so easy to follow as first time buyers who were new to all of this. Could not recommend their services anymore.

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Great communication from the team
Great communication from the team, always available whenever I need question answered. Highly recommend

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Thank you
Jamie, Mark and Robyn have all been fantastic in helping me to secure my mortgage offer. They have been extremely responsive and able to answer any queries I've had, and put me at ease through what is mind-boggling process. Thank you.

Réponse de Mortgage Decisions
Excellent service
Excellent service. With us every step of the way and made a stressful time much less so. Gavin and Helen were always there to answer any questions and I'm sure we wouldn't have got an offer without their amazing help and support.

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Excellent service
Excellent service. Mark was very professional, knowledgeable and affable. He would always answer our calls or promptly call back and help us with our queries.

Réponse de Mortgage Decisions
Our experience didn’t get off to the…
Our experience didn’t get off to the best of starts but rest assured we were rescued by Matt and Helen who then help us with securing our mortgage offer.
Thanks again to you both

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Absolutely Brilliant Service
Helen and Matt have been great, They keep in contact constantly and have been keeping me and my partner up to date everyday. It has been a brilliant service and I couldn’t give them higher praise!

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Excellent
Excellent! Simon was great - Very pro-active, efficient and knowledgeable. Thank you for all your help!

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Would recommend!
I have recently dealt with Mortgage Decisions whilst exploring some new options with my Partner. The service I have received is exceptional and I would highly recommend them to anyone

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