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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I'm so happy with the services provided to me by Charters estate Agents in Southampton. Joseph and Helen are so positive and helpful with all my concerns. What initially seemed to me as an overwhelmin... Voir plus

Noté 5 sur 5 étoiles

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... Voir plus

Noté 5 sur 5 étoiles

As a first-time buyer, I had a million questions and was naturally a bit nervous about the process. Kevin was incredibly patient and knowledgeable, taking the time to explain every detail until I felt... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing !!! Louise was brilliant and delivered everything she said she would ! Constant contact and quick to respond to any questions! I have already passed details over to friends and... Voir plus

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

Écrit par l'entreprise

Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

642 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Superb service 5*

Hats off to Matt and Helen for making the mortgage application process so smooth. Strongly recommended.

30 avril 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

Brilliant experience with Simon

Brilliant experience with Simon, we had previously gone with a different broker, and then when we were introduced to Simon we went through him and I'm so glad we did, his attentiveness and knowledge was excellent, I would highly recommend Simon

24 avril 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you for reviewing Simon!

Noté 5 sur 5 étoiles

Matt and Helen both helped us in every…

Matt and Helen both helped us in every step of the way, answered all of our questions and always made sure we understood what went on as we are first time buyers. For that I would like to thank them.

15 avril 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you Madan, Matt and Helen will be delighted.

Noté 5 sur 5 étoiles

Exceptional Support for First-Time Buyer

As first-time buyer, I am extremely impressed with the outstanding service provided by Joe and Robyn at Mortgage Decisions. From the initial enquiry to the final mortgage offer, they were professional, efficient, and highly knowledgeable. They took the time to explain each step of the process clearly and ensured I secured a great mortgage deal—without charging any service fees, which was an added bonus for people like me who works for the NHS. Their guidance made what could have been an overwhelming experience feel smooth and manageable. I am truly grateful for their support and would not hesitate to recommend them to others.

14 avril 2025
Avis spontané
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Réponse de Mortgage Decisions

This is great to hear, thank you Jeffrey.

Noté 5 sur 5 étoiles

Thank you Megan

I just wanted to say thank Megan for your help so far—it's been truly appreciated. You've made the process a lot smoother after dilemma and I’m really grateful for your support.

7 avril 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you Charlie!

Noté 5 sur 5 étoiles

First Time Buyer treated with kindness

We have nothing but praise for Matt and Helen who have helped my daughter get onto the property ladder. Their kindness and understanding is second to none and they are an absolute advocate for excellent customer service. Nothing has been too much and we were able to put our complete confidence in them.

Mortgage Decisions should be proud to have them on their Team.

Thank you again.

7 avril 2025
Avis spontané
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Réponse de Mortgage Decisions

This is wonderful news, thank you for leaving the review, Matt and Helen will be so pleased.

Noté 5 sur 5 étoiles

Exceptionally high standards.

Both Matt and Helen worked closely with us throughout the stages of our mortgage application. They supported us and explained things clearly and concisely. We cannot fault them and are extremely grateful for all they have done. Thank you.

3 avril 2025
Avis spontané
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Réponse de Mortgage Decisions

Thanks Mark, this is great - thank you for leaving the review.

Noté 5 sur 5 étoiles

Matt Pickett is a fantastic asset to this company

Matt Pickett is a fantastic asset to this company. He breaks the mortgage broker stereotype as he is extremely personable while still remaining professional. I felt fully supported as a first time buyer and Matt answered all questions as promptly as possible with understandable explanations. I wouldn’t hesitate to recommend him as a mortgage broker.

27 mars 2025
Avis spontané
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Réponse de Mortgage Decisions

Thanks so much for taking the time to review your experience.

Noté 5 sur 5 étoiles

Excellent from start to finish

Excellent experience from start to finish. As first time buyers, the process seemed somewhat daunting. However the team at Mortgage Decisions made the whole process smooth and so easy! They were informative, punctual and understanding. Any question we had they were more than happy to help and explain everything in a way in which was so easy to follow as first time buyers who were new to all of this. Could not recommend their services anymore.

26 mars 2025
Avis spontané
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Réponse de Mortgage Decisions

Thanks Tyler, this is great news. All the best.

Noté 5 sur 5 étoiles

Thank you

Jamie, Mark and Robyn have all been fantastic in helping me to secure my mortgage offer. They have been extremely responsive and able to answer any queries I've had, and put me at ease through what is mind-boggling process. Thank you.

26 mars 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you Issie, it can be very confusing, you did the right thing!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. With us every step of the way and made a stressful time much less so. Gavin and Helen were always there to answer any questions and I'm sure we wouldn't have got an offer without their amazing help and support.

25 mars 2025
Avis spontané
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Réponse de Mortgage Decisions

Tracey, thanks so much for the review - this is great to hear!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Mark was very professional, knowledgeable and affable. He would always answer our calls or promptly call back and help us with our queries.

17 mars 2025
Avis spontané
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Réponse de Mortgage Decisions

Thanks Natasha, Mark is one of the best out there!

Noté 5 sur 5 étoiles

Our experience didn’t get off to the…

Our experience didn’t get off to the best of starts but rest assured we were rescued by Matt and Helen who then help us with securing our mortgage offer.

Thanks again to you both

21 mars 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you Louise!

Noté 5 sur 5 étoiles

Absolutely Brilliant Service

Helen and Matt have been great, They keep in contact constantly and have been keeping me and my partner up to date everyday. It has been a brilliant service and I couldn’t give them higher praise!

21 mars 2025
Avis spontané
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Réponse de Mortgage Decisions

This is wonderful to hear, thanks Dave

Noté 5 sur 5 étoiles

Excellent

Excellent! Simon was great - Very pro-active, efficient and knowledgeable. Thank you for all your help!

20 mars 2025
Avis spontané
Logo de Mortgage Decisions

Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

Would recommend!

I have recently dealt with Mortgage Decisions whilst exploring some new options with my Partner. The service I have received is exceptional and I would highly recommend them to anyone

5 mars 2025
Avis spontané
Logo de Mortgage Decisions

Réponse de Mortgage Decisions

Thanks Xack, this is great to hear, thank you for your endorsement.

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