Mortimer Clarke Solicitors Avis 

167
•
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

They're clearly writing fake reviews for themselves. Everyone else is a one star but then they get a couple five stars that just don't add up. All their five-star reviews mentioned specific names, and... Voir plus

Noté 1 sur 5 étoiles

Rings me everyday but never leaves a voicemail about what it’s regarding the one time I answer I’m excited to hand over my date of birth and email address. I’ve done my research and giving I don’t ha... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Poor service, they ignore all correspondence to them. They deny they are owned and controlled by Cabot,specifically through Cabot Financial Debt Recovery Services Limited(which holds 75% or more of th... Voir plus

Noté 5 sur 5 étoiles

I have an outstanding debt. No one likes a phone call from someone in the evening reminding you of a missed payment but in this instance it was quite the contrary. The guys name was Tobias, he wasn... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cabinet d'avocats
  2. aussi dans
  3. Recouvrement de dettes

Écrit par l'entreprise

Mortimer Clarke Solicitors is a specialist litigation law firm, providing litigation services to its clients. Mortimer Clarke Solicitors was established in 2007. We employ over 100 staff at our office in Worthing, West Sussex. We are authorised and regulated by the Solicitors Regulation Authority and the Financial Conduct Authority. We are part of the Cabot Credit Management Group and fall under the Group membership of the Credit Services Association. We operate to the highest regulatory standards and take exceptional pride in the way we work. We understand that dealing with finances can be daunting and stressful. Your wellbeing is our priority and we aim to provide the highest standard of service possible.


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1,8

Bas

TrustScore 2 sur 5

167 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 96 % de ses avis négatifs

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1,8

Tous les avis

(167)

64 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Absolute nightmare

I’m banging my head against a brick wall … I have emailed numerous times to try and get a settlement. Apparently there must only be one person reading emails . I have never known anything so unprofessional in my life . The sooner they are out of my life the better . Their website is an absolute joke if I see “ sorry it’s seems we are having technical difficulties “ one more time I’m going to loose what little patience I have left . 5 times to submit 1 form and still no answer . Thankfully I have screen shot everything to go to ombudsman

3 juin 2025
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Réponse de Mortimer Clarke Solicitors

Hi Allison, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Noté 1 sur 5 étoiles

Absolute joke

Absolute joke, do not know what the left hand is doing from the right, apparently they are solicitors?
Over the course of past 14 months received five settlement offers all on there headed paper, once when in position to settle wrote asking for a little more time to get the money together all very polite was ignored!
The best one received, was a settlement offer of circa £3700 and then a few days later sent another settlement letter for circa £1200 same account. Had a settlement letter with even lesser amount asked Mortimer Clarke why all different amounts again ignored. Do not let them get you down, they make mistakes so you need to challenge them on everything they do complain, complain complain.

27 mai 2025
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Réponse de Mortimer Clarke Solicitors

Hi Unimpressed. Thank you for your review. I can see that our complaints team are currently reviewing your concerns and will respond to you shortly. Should you wish to contact us to add to your complaint, please email complaints@mortimerclarke.co.uk. Please include your reference number. Kind regards Laura

Noté 2 sur 5 étoiles

Friendly enough but after being on…

Friendly enough but after being on phone 20 mins going through income and expenditure referred me to citizens advice wanted me clear 1500 debt at 250 per month ridiculous.

20 mai 2025
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Réponse de Mortimer Clarke Solicitors

Hi Jamie, I’m sorry you feel this way. I would like to review your concerns further, so please send an email to complaints@mortimerclarke.co.uk, with the subject ‘Trust Pilot and your reference number'. Kind Regards, Hannah

Noté 5 sur 5 étoiles

Thank you Ashley/Ashleigh.

Spoke to Ashley/Ashleigh Sorry if spelled wrong.

She was a real Star on the phone with her Today for I think 30 mins maybe longer.

She really helped our private matter and understood our issues affecting our household. She was emperthic and was kind and respectful and treated my Wife and I with dignity. ( We both have disabilites ) she also dealt with the call at our own pace and never once rushed us.

Thank you so much.

Kind regards

Simon and Rebecca

16 mai 2025
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Réponse de Mortimer Clarke Solicitors

Hi Simon and Rebecca, I’m so pleased Ashley was able to help! Thanks for taking the time to share your experience. 😊

Noté 5 sur 5 étoiles

Thank you Alessandro

Had a debt passed to them (obviously my fault for letting it get this far). But Alessandro has been amazing. Kind and courteous and has helped me on a few different occasions. A real credit to the company.

9 mai 2025
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Réponse de Mortimer Clarke Solicitors

Hi Matt, I’m so pleased Alessandro was able to help! Thanks for your review 😊

Noté 1 sur 5 étoiles

So deeply upset through numerous calls

I have an account with mcs and pay monthly.they previously placed me with a ccg which really affected my life.there constant calls letters are so stressful.im already in a agreement to what I can afford however this doesn't stop them.myself and my sister were nursing my mum 8 weeks ago at home with the district nurses and mcs constantly were calling my phone.because they rang that many times and left an automated call my phone would ring day and night.when I was away from mum such as having to get supplies for her,medicines they would call and call and call and obviouslyi couldn'tturn my phone off we were up all night with mum but my children and neices would text saying hows nan now etc so i couldn't have my phone off and it just continued. They would call at least 3 times per day.i would sit with my lovely mum, and they were constantly calling.i cant tell you how upset and angry i am because i cannot get that time back.mum passed away 5 weeks ago and the memories I have with mum is me diving on the phone to stop the calls as the phone would wake my lively mum up and then she'd be in terrible PAIN AGAIN.I tried blocking them and they would come through on a different number ,that happened many times it was like wackamole.so they have new numbers they use.I have made a complaint.Its was pure harassment. It ruined what should have a been a gentle passing between a lovely mum and her 2 daughters but they RUINED our time with our precious mum.I hope they never experience my experience. Shame on them.A sorry is just not going to cut it.Im actually thinking about going to the press over this, but waiting to here from complaints.
Beth Law

7 mars 2025
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Réponse de Mortimer Clarke Solicitors

Hi Beth, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Noté 1 sur 5 étoiles

Harassing phone calls day and night…

Harassing phone calls day and night trying to charge me for a santander account i left when around 18-19 im now 33 😭.

28 avril 2025
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Réponse de Mortimer Clarke Solicitors

Hi Callum, I’m sorry you feel this way. I would like to review your concerns further, so please send an email to complaints@mortimerclarke.co.uk, with the subject ‘Trust Pilot’ and your reference number. Kind Regards, Laura

Noté 1 sur 5 étoiles

Nothing but constant harassment from…

Nothing but constant harassment from these debt collectors with the front of a solicitors in fact they are part of cabot and use this front to extract money you probably don't owe them in the first place.. they never provide proof when requested and use the court system to extract money from people who genuinely can't afford it!

1 avril 2025
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Réponse de Mortimer Clarke Solicitors

Hi Tim, thank you for getting in touch. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot. your reference number' and some more detail around your review. I want to reassure you that we would never want any of our customers to feel harassed and therefore its important you contact us. Kind regards, Laura

Noté 1 sur 5 étoiles

This company is an absolute disgrace…

This company is an absolute disgrace they have put CCJ on me Without any contact whatsoever I wasn’t even at the address the time they put that on me or contacted me An absolute disgrace. They have made me feel very ill And after reading other comments, I am not alone. This company really does need looking into and shutting down a disgrace and scum.

11 avril 2025
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Réponse de Mortimer Clarke Solicitors

Hi Steven, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Noté 1 sur 5 étoiles

absolutely vile company

absolutely vile company. do not be bullied by these parasites. they harass you night and day.the original debt was bought for pennies and they come after you for the full amount. wish trust pilot did zero stars because that is all they deserve.

28 mars 2025
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Réponse de Mortimer Clarke Solicitors

Hi Kev, thank you for your review. I can see you have only been a customer with us for a few days. We think your review might be for someone else. Please send an email to complaints@mortimerclarke.co.uk with further information, so we can help you with your concerns. Many thanks Laura’

Noté 5 sur 5 étoiles

Time to face my fear

For months, I envisioned a better path forward, and I’m thrilled to share that I finally took the bold step to make it happen. I had the privilege of speaking with a gentleman named Toby, who was absolutely fantastic. He showed incredible compassion and empathy for my situation, offering valuable advice and feedback that truly made a difference. You have genuinely helped me confront my challenges and guided me toward a purposeful and positive direction. Thank you so much!

18 mars 2025
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Réponse de Mortimer Clarke Solicitors

Hi Paul, what a lovely review! I will be sure to pass on your kind words to Toby. I’m so pleased we were able to help 😊. Thanks for your review. Laura

Noté 1 sur 5 étoiles

Avoid do not be bullied by these

Avoid do not be bullied by these. Been harassed by TM Legal on behalf of there client Cabot for an alleged debt but have failed to provide the documents I've requested on 4 separate occasions.

A cease and desist notice was served against TM Legal for there failure to provide and advised that the courts had been been aware of there unlawful acts, and Breach of pre action protocol.

Now it seems they have passed it to this scam of a company..... Same applies to them too as far as I'm concerned.

Bully people for money but cannot provide the evidence of the alleged debt.

Threatening CCJ action... I say crack on. For it to be vigorously defended along with supporting lawful evidence!!!

Also Reported to the Ombudsman and SRA

11 mars 2025
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Réponse de Mortimer Clarke Solicitors

Hi Ado, thank you for getting in touch. You are referring to TM Legal, please note this review has been left for Mortimer Clarke Solicitors.

I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot and your reference number' and some more detail around your review. Kind regards, Laura

Noté 1 sur 5 étoiles

Absolutely disgusting company

Absolutely disgusting company, please people do not be bullied into making payments you cannot afford, these people are disgusting, stand your ground and seek advice.
They are going to make people take their own lives due to the stress they cause, remember the government have put steps in place to stop companies like this, they are braking the law, remember to record all conversations and try your best to keep the conversation in writing.

7 mars 2025
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Réponse de Mortimer Clarke Solicitors

Hi JB, thank you for getting in touch. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot and your reference number' and some more detail around your review. Kind regards, Laura

Noté 1 sur 5 étoiles

Get nothing but harassed

Get nothing but harassed, threatened n bullied from them.. They are such an unprofessional, absolutely disgusting, shocking excuse for a company with vile people who work for them

5 mars 2025
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Réponse de Mortimer Clarke Solicitors

Hi Dave, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Noté 1 sur 5 étoiles

Absolutely awful company.

5 février 2025
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Réponse de Mortimer Clarke Solicitors

Hi Mughal, I’m sorry you feel this way. I would like to review your concerns further, so please send an email to complaints@mortimerclarke.co.uk, with the subject ‘Trust Pilot’ and your reference number . Kind Regards, Laura

Noté 1 sur 5 étoiles

these people are shocking

these people are shocking. Constantly harrowing people, and harrasing people, who have a disability.

I am deaf and have been since birth, yet they send me text messages asking me to call them, exactly how am I suppose to do that, via sign language down the phone.

They are so disrespectful and insulting asking deaf people to call them. I missed one payment of £50, because I was out of work, yet there chasing me for it. When your out of work and cannot pay means you cannot pay because your out of work, despite telling then they don't give a Sh**. If your out of work or not.

We have a constant rise of continuing bills and it is affecting everyone financially.

Rent / Mortgages going up
Gas and electricity rising 20%
Water Bills rising by 20%
Council Tax rising by 20%
Tv Licencing rising
Car tax rising
Food cost rising on a weekly basis,
Car insurance rising.

By the time this country has finished screwing people over we will all be in debt.

Unless people earn more than £60,000 pa, then £50. Or £100 is going to have to wait or write it off.

This county has gone to Dog Sh** and f****d up.

14 février 2025
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Réponse de Mortimer Clarke Solicitors

Hi Madge, thank you for getting in touch. I'd like to have a look into your journey with Mortimer Clarke Solicitors and the concerns you have raised in your review. Can you please send an email to complaints@mortimerclarke.co.uk with the subject as 'Trust Pilot' and your reference number with some more details around your review. Kind regards, Laura

Noté 1 sur 5 étoiles

Harassed me for a debt I am paying them…

Harassed me for a debt I am paying them and never missed a payment. Asked for more money. Unlike other debt collection agencies who asked me if I can afford what I am paying. Cost of living crisis. Forget it. MCS are disgusting

18 février 2025
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Réponse de Mortimer Clarke Solicitors

Hi Paul, I can see our complaints team are currently investigating your concerns and will be in touch shortly. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

Noté 1 sur 5 étoiles

Awful experience with this firm.

My partner has had a similar experience, I have discussed the firm with solicitors regulator authority to take action they need those effected to report them. For those interested they are co-owned by Cabot Financial management who also try bullying techniques by buying old debts and attempting to bully people into paying things they dont owe.

31 janvier 2025
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Réponse de Mortimer Clarke Solicitors

Hello Robert,

Thank you for your review. Having thoroughly checked our system, we cannot see that you are one of our customers. We do not believe you have had an experience with our firm.

If you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’.

Kind Regards,

Hannah

Noté 1 sur 5 étoiles

If I give a 0 I would

If I give a 0 I would. Something doesn't feel right with this company. They're good at destroying people's mental health.
We were in an iva and our loan with MC was in the iva. We started iva in 2013! Mortimer clarke are now asking for payment because they say our loan is secured. Yet it was in iva and they received payments throughout iva. Surely our iva company won't pay to a secured loan. Bare in mind Mortimer clarke have waited until now to contact us. We took the loan out before 2013 it's now 2025! Feel like I'm been bullied into paying something we thought was paid. Something isn't sitting right and it's making me so anxious. If any one reads this who can offer advice please do.

6 février 2025
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Réponse de Mortimer Clarke Solicitors

Hi Laura, Thank you for your response. Your comments have been forwarded to our Customer Care department, who will investigate your concerns and respond to you in due course. If in the meantime you have any further questions, please send an email to complaints@mortimerclarke.co.uk with the subject ‘Trust Pilot’. Kind Regards, Laura

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