Joe was absolutely amazing, he explained everything so we understood and were happy every step of the way, he never pressured us into anything we were free to make our own choice. even when we had a f... Voir plus
Établissement
Changer d'établissementWhistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pu... Voir plus
L'entreprise a répondu
Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had s... Voir plus
L'entreprise a répondu
I bought my previous car from Motorpoint Castleford, and decided to return to them when I wanted an upgrade. I cannot fault their service, the online team sorted out everything out initially, a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Coordonnées de contact
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, Royaume-Uni
- 01977 712881
Over 1000 new cars every week
4,6
Excellent
886 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just all very straightforward
3 mars 2026
Réponse de Motorpoint - Castleford
Hi Steve,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a hassle free experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
I was so impressed by the whole…
I was so impressed by the whole experience of buying a car at Motorpoint. The atmosphere in the showroom was so relaxed and comfortable. Not pressurised at all. I had had a very upsetting afternoon at Big Motoring World that nearly put me off buying a car from a similarly large showroom. I’m so glad it didn’t. I would 100% buy another car from here. Abs was brilliant to deal with. A credit to the company.
4 mars 2026
Réponse de Motorpoint - Castleford
Hi Tina,
Thank you for taking the time to leave us such great feedback. I'm glad to see that you have had a positive experience with Abs and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great experience
Great experience, very helpful full , give you time , don’t jump on you when you arrive , this is my 5th car with them I won’t go anywhere else , very helpful
6 mars 2026
Réponse de Motorpoint - Castleford
Hi Tracy,
Thank you for taking the time to leave us such fantastic feedback. I'm glad to see that you have had another positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent Experience
Had a wonderful experience with Motorpoint Castleford. Filled out an online form to obtain a valuation and then made an appointment to attend on the 6th March. When we arrived was told that it would be 20-25 minutes for them to look around the vehicle to make sure everything was in order and in that allotted time the sales guy came back and advised us that everything was fine. Payment received a few hours later. Could ask for anymore and it was a pleasure doing business.
6 mars 2026
Avis spontané
Réponse de Motorpoint - Castleford
Hi Craig,
Thank you for taking the time to leave us your feedback. I'm glad to see that you have had a positive experience selling your vehicle with us and will be sure to pass your comments onto everyone involved.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Réponse de Motorpoint - Castleford
Hi Mark,
Thank you for taking the time to leave us your feedback. I'm glad to see that you have had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very easy buying process
Very easy buying process
Matt Shaw guided through all the options and helped us to complete all of the paperwork. Good communication and we felt like we got a good exchange price for our car and the new car is great.
4 mars 2026
Réponse de Motorpoint - Castleford
Hi Mo,
Thank you for taking the time to leave us your feedback. I'm glad to see that you have had a positive experience with Matt and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Great Company to Deal with
Excellent service right from the initial phone contact to picking up my new car a couple of weeks later. Lots of contact and keeping me up to speed with the proceedings. Second car I've bought from Motorpoint and would have no hesitation in recommending them.
30 janvier 2026
Réponse de Motorpoint - Castleford
Hi Linda,
Thank you for taking the time to leave us your feedback. I'm glad to see that you have had another positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Friendly an knowledgable staff
Friendly an knowledgable staff, easy and straightforward process
14 février 2026
Réponse de Motorpoint - Castleford
Hi Emma,
Thank you for taking the time to leave us a review! I'm glad to hear that you found our team knowledgeable and friendly, and will be sure to pass your comments on to everyone involved.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Salesmen who dealt with us
14 février 2026
Réponse de Motorpoint - Castleford
Hi Dave,
Thank you for taking the time to leave us your feedback. I'm glad to see that you had a positive experience with our sales team!
Thank you for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Réponse de Motorpoint - Castleford
Hi Yvonne,
Thank you for taking the time to leave us a review. I'm glad to hear that you found our team to be helpful and will be sure to pass your comments on to everyone involved. If you have any further feedback on how we can improve please do not hesitate to contact me directly.
Thank you for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent service from start to finish
Excellent service from start to finish. Both Nathan and Joe kept me informed all through the process and not at anytime did I feel pressured in buying the car. Highly recommended.
18 février 2026
Réponse de Motorpoint - Castleford
Hi David,
Thank you for taking the time to leave us your feedback. I'm thrilled to hear that you had an excellent experience with Nathan and Joe and will be sure to pass your lovely comments on to them.
Thank you for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Motorpoint Castleford
After looking for a Focus ST in just the right spec, I found it in the Peterbourough store but had it transported to my local store at Castleford.
On arrival we were met by Charlotte, who took us to the vehicle, handed the keys over and let us inspect it alone with no pressure at all, at test drive time we signed a form and then just went out for 30 mins to see how we like it, when we got back Charlotte sorted all the paperwork out very efficiently, and made the whole process dead easy.
Thank you
19 février 2026
Avis spontané
Réponse de Motorpoint - Castleford
Hi Ian,
Thank you for taking the time to leave us such lovely feedback. I'm so glad to hear that you had a great experience with Charlotte and will be sure to pass your comments on to her.
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Good quick efficient and very helpful…
Good quick efficient and very helpful service nothing too much trouble
14 février 2026
Réponse de Motorpoint - Castleford
Hi Julie,
Thank you for your lovely feedback. I'm glad to hear that you found our team to be helpful and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Everything was super easy
Everything was super easy
I was seen by Matt, he allowed me to freely look at different cars at my own leisure. Getting in contact to book test drives was a breeze, when it came to purchasing, he explained my options throughly without any pressure
Honestly made the whole thing the smoothest big purchase it could be
13 février 2026
Réponse de Motorpoint - Castleford
Good Morning,
Thank you for taking the time to leave us such fantastic feedback. I'm glad to hear that Matt was able to make your car buying experience as easy as possible and will be sure to pass your comments on to him.
Thank you for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very well informative and helpfull…
Very well informative and helpfull staff and good quality cars to view
8 février 2026
Réponse de Motorpoint - Castleford
Hi David,
Thank you for taking the time to leave us your feedback! I'm so glad to hear that you had a positive experience with our Castleford team and will be sure to pass your comments onto everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Excellent once again
We have now bought four cars from Motorpoint Castleford. And we have not been disappointed on any of them. No pushy sales people , no " buy one now and save" tactics just good honest advice and information when you ask for it. And the team don't push if you say no they just move on. Excellent cars, excellent prices, excellent staff and if you see a car that you want at another of there branches they can get it for you. Ours this time came from Edinburgh. I can't find any fault with them but the biggest thing for me is no pushy salespeople.
10 février 2026
Réponse de Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us such lovely feedback. I'm so glad to hear how much you appreciate our hassle free car buying environment and will be sure to pass your comments onto our Castleford team!
Thank you again for your continued support and business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Good selection of cars
Good selection of cars
Nathan was very helpful and knowledgeable
30 janvier 2026
Réponse de Motorpoint - Castleford
Hi Becky,
Thank you for taking the time to leave us your feedback. I'm so glad to hear that you enjoyed your experience with Nathan and will be sure to pass your lovely comments onto him.
Thank you again for your continued support and business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
No pressure
Really friendly and knowledgeable team, no pressure or heavy sales pitch at all, nice relaxed atmosphere. Any help I needed was offered, when I’m looking to change my car again Motorpoint will be my first port of call.
10 février 2026
Réponse de Motorpoint - Castleford
Hi Denise,
Thank you for taking the time to leave us your feedback. I'm thrilled to hear that you had a positive experience with our Castleford team and enjoyed our hassle free car buying environment!
Thank you again for your purchase, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Bad start, good finish.
My experience with the original booking was a bit of a disaster but they made it up when I arrived at the centre.only problem was that the second key had no battery.
3 février 2026
Réponse de Motorpoint - Castleford
Hi John,
Thank you for taking the time to leave us your feedback. I'm very sorry to hear that you experienced an issue during your initial booking, however I'm glad to hear that we were able to resolve everything on the day.
I will of course ensure that your feedback is investigated internally and addressed with everyone involved to prevent similar events from occurring moving forwards.
Thank you for your patience and understanding, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The car I bought looked emaculate
The car I bought looked emaculate, so presentation of the cars is a key think . I didn’t quite get the money I wanted for my car but it was close to it. . The sales staff were very nice with no pressure sales . Ps the coffee was very nice too . 👍
9 février 2026
Réponse de Motorpoint - Castleford
Hi Francis,
Thank you for taking the time to leave us your feedback. I'm so glad to hear that you were happy with the presentation of your vehicle and will be sure to provide your feedback to our preparation team and everyone who assisted you during your purchase.
Thank you again for your business, feel free to pop in for a coffee anytime!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.