Joe was absolutely amazing, he explained everything so we understood and were happy every step of the way, he never pressured us into anything we were free to make our own choice. even when we had a f... Voir plus
Établissement
Changer d'établissementWhistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pu... Voir plus
L'entreprise a répondu
I couldn't fault the attention when walking in buy did feel that when I had decided to buy a car it was all kind if rushed just to get the money
I bought my previous car from Motorpoint Castleford, and decided to return to them when I wanted an upgrade. I cannot fault their service, the online team sorted out everything out initially, a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Coordonnées de contact
Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, Royaume-Uni
- 01977 712881
Over 1000 new cars every week
4,6
Excellent
886 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Castleford
This is the 3rd car I have bought from Motorpoint in Castleford. The customer service I have received from all the staff is outstanding. This time Matt, Nathan,Kayley and of course the lovely Wendy have all made the buying experience easy.
27 mars 2026
Avis spontané
Réponse de Motorpoint - Castleford
Ni Nicola,
Thank you for taking the time to leave us such lovely feedback! We really appreciate your patience and understanding whilst we supported you with your concerns.
Thank you again for your continued support and business, we hope to see you back in store when the time is right for your next vehicle.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
No pushy sales staff
No pushy sales staff. I had time to browse at my leisure with plenty of staff around to ask if I had a question .
From choosing a car to test drive right through to collection everyone I encountered was friendly , and extremely helpful. Nathan dealt with my purchase and Michael oversaw my collection. Both showed amazing customer service, were more than happy to answer my questions and I genuinely felt that they appreciated my business.
20 mars 2026
Réponse de Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed our hassle free car buying environment and had a positive experience with both Nathan and Michal.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Réponse de Motorpoint - Castleford
Hi Helen,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed our service and will be sure to pass your comments on.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very pleased car purchasewith the price of my new…
Very pleased with the price of my new car and happy with the price given for my part exchange. A pleasant experience all round!
22 mars 2026
Réponse de Motorpoint - Castleford
Hi David,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Buying a new car
Were friendly and not pushy and showed us where cars that we were interested in were
also big plus was they let us test drive car without being with us
This was a big help as my son took me to industrial Park so I could have a drive as I haven't drove an automatic car before so I felt more comfortable without a salesman being in car and that definitely made my decision to buy car
22 mars 2026
Réponse de Motorpoint - Castleford
Hi Gail,
Thank you for taking the time to leave us such great feedback. I'm glad to hear that we were able to put you at ease and make your car buying experience as easy as possible.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The help l received when I was looking…
The help l received when I was looking at the cars. First class.
13 mars 2026
Réponse de Motorpoint - Castleford
Hi Barry,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Matt Shaw was very helpful and he…
Matt Shaw was very helpful and he explained every step also the part exchange
22 mars 2026
Réponse de Motorpoint - Castleford
Hi Melvin
Thank you for taking the time to leave us such lovely feedback. I'm so glad to hear that you had a positive experience with Matt and would be happy to pass your comments on to him.
Thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
The service was excellent we couldn't…
The service was excellent we couldn't thank them enough all the staff we saw were very good we were there on several 897occasions and each time the service was very good
13 mars 2026
Réponse de Motorpoint - Castleford
Good Afternoon,
Thank you for taking the time to leave us such fantastic feedback. I'm so glad to hear that you had a positive experience with our Castleford team and would be happy to pass your comments on to everyone involved.
I would also like to take this opportunity to thank you for your business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
It was lovely to look at the cars and…
It was lovely to look at the cars and not be hassled, when choosing a car keys were given still not hassled , sales guy helpful , car quote given quickly , everything not rushed
21 mars 2026
Réponse de Motorpoint - Castleford
Hi Christine,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience in store and will be sure to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Ease of selling and buying and Nathan…
Ease of selling and buying and Nathan was extremely helpful
18 mars 2026
Avis spontané
Réponse de Motorpoint - Castleford
Hi Michael,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with Nathan and will be sure to pass your comments on to him.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Seamless selling and buying
20 mars 2026
Réponse de Motorpoint - Castleford
Hi Michael,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience and will be sure to pass your comments on to everyone involved.
Thank you again for your business, we hope to see you back in store soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Expert staff
First time buying a car. The people at Motorpoint Castleford were so helpful and knowledgeable. Thank you!
16 mars 2026
Réponse de Motorpoint - Castleford
Hi Libby
Thank you for taking the time to leave us a review. I'm glad to hear that you had a great first buying experience with our Castleford team and that we were able to support you at such an exciting time.
Thank you again for your purchase, we hope to see you back in store in the future!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Very professional and caring guys took…
Very professional and caring guys took the time to bring water for our dog, no pressure at all put on you to buy
10 mars 2026
Réponse de Motorpoint - Castleford
Hi Adrian,
Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Dealt with abs
Dealt with abs , he was really easy to deal with and couldn’t do enough for us , no pressure put on us ,
13 mars 2026
Réponse de Motorpoint - Castleford
Hi Allyson,
Thank you for taking the time to leave us your feedback. I'm glad to see that you had a great experience with Abs and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Réponse de Motorpoint - Castleford
Hi Steven,
Thank you for taking the time to leave us your review. I'm glad to see that you have had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved. If you have any additional feedback on how we can improve, please do not hesitate to contact me.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Fantastic experience
Fantastic experience so pleased I bought a car from Motorpiont Castleford the sales person Matt Shaw couldn't do enough superb ambassador for Motorpoint very very pleased
10 mars 2026
Réponse de Motorpoint - Castleford
Hi Steven,
Thank you for taking the time to leave us your feedback. I'm glad to see that you have had a positive experience with Matt and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Matt Shaw
Matt Shaw, the Sales Executive, was very helpful. He carried out my purchase in a relaxing and professional manner. He was very pleasant and helpful throughout.
7 mars 2026
Réponse de Motorpoint - Castleford
Hi Terence,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience with Matt and will be sure to pass your comments on to him.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
A really pleasant experience
A really pleasant experience, no pressure selling .We were left to browse until we found the perfect car for us. Then Nathan helped us with all the paperwork, he was very knowledgeable and guided us through the boring part of the purchase ..This is our third purchase from Motorpoint and we are extremely satisfied with both the price of our new vehicle and the part exchange price of old car. I would definitely recommend Motorpoint for the purchase of your new car.
9 mars 2026
Réponse de Motorpoint - Castleford
Hi Dennis,
Thank you for taking the time to leave us your feedback. I'm thrilled to hear that you had such a pleasant experience with Nathan and will be sure to pass your comments on to him.
Thank you again for your continued support and business, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Réponse de Motorpoint - Castleford
Hi Christine,
Thank you for taking the time to leave us your feedback. I'm glad hear that you have had a positive experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Just all very straightforward
3 mars 2026
Réponse de Motorpoint - Castleford
Hi Steve,
Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a hassle free experience with our Castleford team and will be sure to pass your comments on to everyone involved.
Thank you again for your purchase, we hope to see you back in store soon.
Kind Regards,
Kayley Ainsworth
Customer Service Manager
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.