Brilliant, absolutely floorless customer sales, all the staff involved where so nice and so professional at there jobs, right from the first viewing and right to the handover. This is our 3rd car ove... Voir plus

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great customer service, very warm, friendly sales agent who was informative and helped guide me through the maze of buying a car. Felt under no pressure to buy which was a huge difference to the other... Voir plus
Very helpful staff relaxed viewing with offer of unaccompanied test drive and hybrid vehicle had battery topped up as requested. Bailey was both professional and friendly can recommend for easy tran... Voir plus
L'entreprise a répondu
From beginning to end of the process, it was really easy. Connor especially made it very smooth, very happy to help. Will definitely recommend!
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Coordonnées de contact
Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Royaume-Uni
- 01332 508638

Over 1000 new cars every week
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
From start to finish i was welcome and…
From start to finish i was welcome and the paperwork was completed were wal.
Friendly knowledgeable staff no pushy…
Friendly knowledgeable staff no pushy sales tactics
was very help full answered all my…
was very help full answered all my questions a made everything run smoothly service was brillent thanks guys
It was quick and easy
I brought last car from motorpoint Derby
I brought my last car at Derby Motorpoint so that's why I went back..
The car we wanted was at another Motorpoint so we looked on line before with dealer sorted everything..
And it was all ready to collect a few days later..staff all friendly and helpful
And always get a better price there..
Derby Peterborough and on-line
The guys in all the depots Peterborough and Derby and on line have been fantastic very helpful polite and customer focused and not pushy at all just let you do your thing and then when ur ready they are very on the detail and get you through the process very quickly.
Perfect service
10/10
10/10. Very pleased doing business with this fantastic dealership at derby. My sales rep was Timothy and he was efficient, helpful and timely. Superb service, thank you!
Absolutely brilliant
Absolutely brilliant, the staff especially Corey and Chloe were great, nothing too much trouble, everything done efficiently and smoothly, just a lovely place to buy a car, this is my second car I have bought from motorpoint and will recommend to anyone and everyone
Fantastic choice of good quality low…
Fantastic choice of good quality low milage vehicles at very reasonable prices
The staff were great thank you Chris Cameron and Alex Gebbie
No fuss no hassle and no haggling over the price great just how car buying should be.
This is the 5th car I have purchased from motorpoint and I would recommend to anyone thinking of purchasing a nearly new car
Very friendly staff
Very friendly staff , complimentary refreshments , honest appraisals fair prices
Staff really helpful and after care good
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
They don’t pay for missing items they advertise for
The sails man was very professional and helpful. Got an excellent part exchange offer. I would have given it a higher rating but although he was very insistent that we remembered to bring in our 2 keys for the exchange. When we came to do the exchange there was only one key for the car we were buying and although they advertised to replace anything that is missing they were not going to pay for a 2nd key. Leaving us with £400 pounds to pay out.

Réponse de Motorpoint - Derby
Very happy with it
Fabulous car sale experience
Honestly I have had the most superb experience selling my car at Motorpoint Derby. The staff were welcoming from the get go and the lady that dealt with my sale, Chloe was amazing. She put me totally at ease and explained the process of the car sale extremely clearly and well. The sale went ahead and then money was in my bank within the hour. Would re commend this company to anyone thinking of selling their car. Well done Motorpoint you have a fabulous team at Derby, and in particular Chloe 👏👏👏
Amazing experience
Amazing experience! Easy, professional why to buy a car. Exceptional staff. Friendly, knowledgeable, approachable and helpful. Bailey and Chloe were superb from start to finish!
List of issues with the car
List of issues with the car: no service history, user manual, jack, or MOT certificate; tyre damage; stone chips; scratches; discoloured trim; and scuffed bumper. Photos are attached. to an email have phoned and still no response.. customer service zero..

Réponse de Motorpoint - Derby
Helpful, friendly staff.
All the staff at Motorpoint Derby were helpful and friendly. Our sales exec asked about our requirements and gradually pinpointed the best car for us. He was spot on. There was no hard sell which was a big plus and made us more confident in buying from them. Everything ran smoothly and we ended with a high quality car which proving to be ideal for us.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







