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Motorpoint - Derby Avis 

1 173
TrustScore 4.5 sur 5

4,6

Chartwell Drive, DE21 6BZ Derby, Derbyshire, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

Maidstone branch were amazing - Izzy was extremely helpful. Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A good experience overall with a couple of issues. First of all the milage advertised was 600 miles more than advertised. Secondly my trade in was on a private plate. I was told that the £250 required... Voir plus

Noté 5 sur 5 étoiles

Knowledgeable staff not pushy. Allowed to browse at our speed and then when we selected several cars we were given the keys to look around. Service was really good 10/10

Noté 5 sur 5 étoiles

Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • Chartwell Drive, DE21 6BZ, Derby, Derbyshire, Royaume-Uni

  • 01332 508638
Promotion box for Motorpoint - Derby

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,6

Tous les avis

(1 173)

5 980 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I brought last car from motorpoint Derby

I brought my last car at Derby Motorpoint so that's why I went back..
The car we wanted was at another Motorpoint so we looked on line before with dealer sorted everything..
And it was all ready to collect a few days later..staff all friendly and helpful
And always get a better price there..

15 avril 2026
Noté 5 sur 5 étoiles

Derby Peterborough and on-line

The guys in all the depots Peterborough and Derby and on line have been fantastic very helpful polite and customer focused and not pushy at all just let you do your thing and then when ur ready they are very on the detail and get you through the process very quickly.

13 avril 2026
Noté 5 sur 5 étoiles

10/10

10/10. Very pleased doing business with this fantastic dealership at derby. My sales rep was Timothy and he was efficient, helpful and timely. Superb service, thank you!

19 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely brilliant

Absolutely brilliant, the staff especially Corey and Chloe were great, nothing too much trouble, everything done efficiently and smoothly, just a lovely place to buy a car, this is my second car I have bought from motorpoint and will recommend to anyone and everyone

16 avril 2026
Noté 5 sur 5 étoiles

Fantastic choice of good quality low…

Fantastic choice of good quality low milage vehicles at very reasonable prices
The staff were great thank you Chris Cameron and Alex Gebbie
No fuss no hassle and no haggling over the price great just how car buying should be.
This is the 5th car I have purchased from motorpoint and I would recommend to anyone thinking of purchasing a nearly new car

14 avril 2026
Noté 3 sur 5 étoiles

They don’t pay for missing items they advertise for

The sails man was very professional and helpful. Got an excellent part exchange offer. I would have given it a higher rating but although he was very insistent that we remembered to bring in our 2 keys for the exchange. When we came to do the exchange there was only one key for the car we were buying and although they advertised to replace anything that is missing they were not going to pay for a 2nd key. Leaving us with £400 pounds to pay out.

8 avril 2026
Logo de Motorpoint - Derby

Réponse de Motorpoint - Derby

Good afternoon

Thank you for your feedback, I am sorry you have not had a great experience with us, the amount of keys you get with the vehicle are advertised on the car details, if your vehicle was advertised as having two keys I would be more than happy to help with this, if you would like to call me directly on 01332 426728 I would be more than happy to help you.
Kind regards
Debbie Customer Service Manager

Noté 5 sur 5 étoiles

Fabulous car sale experience

Honestly I have had the most superb experience selling my car at Motorpoint Derby. The staff were welcoming from the get go and the lady that dealt with my sale, Chloe was amazing. She put me totally at ease and explained the process of the car sale extremely clearly and well. The sale went ahead and then money was in my bank within the hour. Would re commend this company to anyone thinking of selling their car. Well done Motorpoint you have a fabulous team at Derby, and in particular Chloe 👏👏👏

6 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience

Amazing experience! Easy, professional why to buy a car. Exceptional staff. Friendly, knowledgeable, approachable and helpful. Bailey and Chloe were superb from start to finish!

1 avril 2026
Noté 1 sur 5 étoiles

List of issues with the car

List of issues with the car: no service history, user manual, jack, or MOT certificate; tyre damage; stone chips; scratches; discoloured trim; and scuffed bumper. Photos are attached. to an email have phoned and still no response.. customer service zero..

26 mars 2026
Logo de Motorpoint - Derby

Réponse de Motorpoint - Derby

Good afternoon
I am sorry to read of all the issues with the car, majority of the items listed are now featured online. If you would like to discuss this further with me please call me on 01332 426728
Regards
Debbie

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