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Motorpoint - Ipswich Avis 

290
TrustScore 4.5 sur 5

4,6

West End Road, IP1 2DZ Ipswich, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Decided to buy a new car and went in to the Ipswich store ,was net by a lovely man called Cameron who helped us whilst we were looking ,and then after deciding on one in another Motorpoint store whi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The young man who dealt with our part exchange and purchase was very professional and calm. We had a few problems with the service history of our vehicle which was solved amicably. We were happy wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Staff are helpful, not pushy & focussed on the needs of the customer. The whole buying & part exchanging process was so smooth & trouble free. I had used a different branch previously & was impress... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We had good experience with motorpoint (Cameron) was very helpful answered all questions we had straight forward deal and part exchange

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

Promotion box for Motorpoint - Ipswich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

290 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(290)

6 240 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

How to spoil a good experience.

Service provided by the Ipswich Branch was generally very good and friendly . Purchase was marred by the car being advertised on the web, with photographs of the dash, at 3,500 miles when in reality it was 7,500. The mileage discrepancy was no fault of the Ipswich Branch

22 juin 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Dear Mr Russell,

Thank you for taking the time to write a review, i will pass this message on to the team. If you would like to discus this further please call 01332426351.

Noté 5 sur 5 étoiles

Made buying a car really easy

Made buying a car really easy. Any issues or concerns were answered and dealt with straight away.

21 juin 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Matt,

Thank you for your feedback. We are pleased you've has a positive experience. We hope you enjoy the new car.

Noté 5 sur 5 étoiles

A more pleasant experience tan I expected

I am not good with cars or technology. Indeed I’m not at all interested in either which is why I was accompanied by someone who was.
Nevertheless Declan addressed himself to me and was very patient not getting exasperated by my ignorance.
Also when I panicked about the vast number of emails sent he calmly dealt with them all.

6 juin 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hey Robert,
Thank you for your review and your lovely words, I will pass this on to Declan. Enjoy the knew car.

Noté 5 sur 5 étoiles

Excellent sales service

Excellent sales service , not pushy, not rushed plenty of opportunity to try without being hurried. Price was good too and very competitive. Trade in value was fair too.

10 juin 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Ray,

Thank you for taking the time to write a review, I will pass on your kind words to the team. We are pleased to hear you had a good experience.

Noté 4 sur 5 étoiles

Patient, informative and attentive!

Cameron at the Ipswich branch was brilliant. Myself and another family were both interested in purchasing a car, he was patient, informative and quick to respond. I had a few issues but they were all dealt with promptly and I am appreciative of the gestures of good will I received.

7 juin 2025
Avis spontané
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Madison,

Thank you for your feedback, I will pass this on to the team. Enjoy the new car.

Noté 5 sur 5 étoiles

Ipswich depot

Ipswich depot, the customer service waas amazing, all staff very helpful and made the process very enjoyable

9 juin 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Phillip,
Thank for your feedback, we are glad you had a positive experience. We hope you enjoy the new car.

Noté 5 sur 5 étoiles

Helpful and attentive support with…

Helpful and attentive support with choice of vehicle and explanation.
Collection and after sales info at collection was good too. Helpful staff.

1 juin 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Ann Maria,
We are delighted you had a good experience, thank you for taking the time to write this review. Enjoy the new car.

Noté 5 sur 5 étoiles

I was looking for a car and called into…

I was looking for a car and called into Motorpoint just to see what they had a sales man came out and pointed me in the right direction this was no pressure sale l was very impressed and ended up picking up my new car a week later very good service 5star

29 mai 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Brian,
we are pleased to hear you've has a good experience. Thank you for taking the time to leave a review, I will pass on your lovely comments to the team. Enjoy the new car.

Noté 5 sur 5 étoiles

all the staff at ipswich were really…

all the staff at ipswich were really helpful and made my car purchase as easy as possible.

26 mai 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Johnathan,

Thank you for your review, we are very pleased to hear about your experience. We hope you enjoy your new car.

Noté 5 sur 5 étoiles

The representative (Zac)

The representative (Zac)
who dealt with us was friendly, helpful and did an excellent job. Though clearly having to deal with others he did so professionally and we never felt we were not being his focus.
However an earlier phone conversation about a test drive was a much less positive experience ( not with Zac)

26 mai 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi,
Thank you for your feedback, I will pass this on to the team.

Noté 5 sur 5 étoiles

Great Service

Having decided it was time to buy a car I visited Motorpoint for the first time, throughout the process the staff were helpful and made sure that my requirements were met. I did not feel that I was under any pressure to buy. After chosing what make and model of vehicle I wanted and after test driving models at the Ipswich showroom the arrangement to have another spec of the car delivered to Ipswich, where after a test drive it I decided it was the vehicle I wanted. The process for the sale and to arrange collection and payment were hassel free . I would definately use them again in the future.

8 mai 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi John,
Thank you for writing a review and for your lovely comments, i will pass this on to the team. We are pleased you have had a positive experience. Thank you again and we hope you enjoy the new car.

Noté 5 sur 5 étoiles

Impressive and quick from Motorpoint…

Impressive and quick from Motorpoint Ipswich. Really lovely people who helped me find the right car for me whilst understanding my budget restrictions. Was quick and painless.

16 mai 2025
Avis spontané
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Ben,

We are please you had a good experience, I will pass on your lovely comments to the staff. Thank you for taking the time to write a review.

Noté 5 sur 5 étoiles

Professional team at Ipswich

Professional team at Ipswich

8 mai 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Doug,

Thank you for leaving a review, we are pleased to hear you had a positive experience. We hope you are enjoying the new car.

Noté 5 sur 5 étoiles

Great customer service and after care

Everything , from start to finish excellant service throughout . Must give a shout out to Tom ,Sheri and Declan who were exceptional .
WELL DONE at the Ipswich branch

8 mai 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Kristina,
We are so pleased you had a good experience, thank you for taking the time to leave a review. I will inform the team of you lovely comments. We hope you are enjoying the new car.

Noté 4 sur 5 étoiles

Friendly service and good vehicles

Friendly service and good vehicles
One downside was a lack of communication which left me chasing up progress.

8 mai 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi David,
We are pleased you are happy with our service, thank you for your feedback i will pass this on to the team.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, took time to explain every step, very polite and accommodating, thank you so much I’m very satisfied and happy with the help-service given

26 avril 2025
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Maria, We are pleased to hear about you experience. Thank you for taking the time and leaving a review and for your very kind words.

Noté 5 sur 5 étoiles

Great service

Great service, very friendly and a great value for money, I would definitely recommend

14 avril 2025
Avis spontané
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Thank you for you feedback, we are pleased to hear about you experience and really appreciate you're lovely comments.

Noté 1 sur 5 étoiles

I bought a car from you in October had…

I bought a car from you in October had a few things need doing to the car rang the you at least three time and no one got back to me so I had to go to mercedes to get it seen to

30 octobre 2024
Logo de Motorpoint - Ipswich

Réponse de Motorpoint - Ipswich

Hi Anastasis,
Thank you for taking the time to give us your feedback. We are sorry you are having this experience.
Please contact us on 01332426351 if you would like to discuss this further.

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