Excellent service from first phone call through to the test run and sale. Great price given for our trade in. Low mileage on the new car and excellent condition and good price. Good explanation on all... Voir plus
L'entreprise a répondu
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All staff encountered @ Norwich were most friendly, helpful & professional. The only disappointment was that the car at collection was not prepared properly. Stains on seats & grubby arm rests, glue... Voir plus
L'entreprise a répondu
I had the pleasure of speaking to Savannah and Shannon. They were professional, friendly and gave a personal approach to my car sale. They sealed me a really good deal for my part exchange. And found... Voir plus
L'entreprise a répondu
The cars are always in very good condition and offer value for money. The staff go out of their way to find the right car for their customers, and are patient and hardworking. The last star was lost... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Coordonnées de contact
3 Turnpike Close, NR6 5BD, Norwich, Norfolk, Royaume-Uni
- 01603 650177
Over 1000 new cars every week
4,6
Excellent
257 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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When I got home with my new car I…
When I got home with my new car I noticed that there was no tyre inflation kit, so it was just as well I didn't get a puncture on the 40 mile journey home. Secondly I lifted the bonnet up and the engine compartment and underside of the bonnet were absolute filthy. When I pointed this out to the salesman he said our cleaners aren't allowed to clean under the bonnet. WHY NOT.
21 juin 2026
Réponse de Motorpoint - Norwich
We appreciate you sharing your experience. We are concerned to hear about the missing tyre inflation kit, please drop us an email at norwichcustomerservices@motorpoint.co.uk and we can arrange for one to be provided for you.
Thank you
Motorpoint
Dave was great
Dave was great, no pressure but efficient and helpful. I would use motorpoint Norwich again
4 juin 2026
Réponse de Motorpoint - Norwich
We're so glad you had a great experience with us. We appreciate your kind words and look forward to seeing you again!
Thank you
Motorpoint
Not Rushed Overall fairly good
Very good interaction from the sales staff. Not rushed at all. Very Busy. Upon inspection found tiny dent in the hatch, this was repaired. Got a tyre pressure warning light keep coming on , been back , only to be told they are very sensitive.
So guess i will have to live with it.
Overall fairly good experience
2 juin 2026
Réponse de Motorpoint - Norwich
We appreciate your feedback regarding your recent experience. We are glad the sales interaction was positive and the dent was repaired.
Thank you
Motorpoint
Jack and Lily were amazing throughout…
Jack and Lily were amazing throughout and super chuffed with the service we received from both. Thank you both so much!
10 juin 2026
Avis spontané
Réponse de Motorpoint - Norwich
We're so glad to hear you were happy with the service! Thank you for your kind words; we truly appreciate them.
Thank you
Motorpoint
Lovely service from lily and jack when…
Lovely service from lily and jack when collecting my car.
10 juin 2026
Avis spontané
Réponse de Motorpoint - Norwich
We're glad you enjoyed your experience. Thank you for your kind words.
Thank you
Motorpoint
Réponse de Motorpoint - Norwich
We appreciate your kind words.
Thank you
Motorpoint
Good friendly staff very polite and…
Good friendly staff very polite and helpful good service. I only went into the Norwich branch had know intentions of buy a car but left with ordering a car
My car was delivered and picked up within a week
23 mai 2026
Réponse de Motorpoint - Norwich
We're so glad to hear about your positive experience at our Norwich branch! It's wonderful that our team could assist you so effectively.
Thank you
Motorpoint
Great choice of vehicles
Great choice of vehicles, had what I wanted, easy to look at vehicles and test drive, friendly knowledgeable staff.
21 mai 2026
Réponse de Motorpoint - Norwich
We're so happy you found the vehicle you wanted and that our staff were friendly and knowledgeable! Thank you for your feedback.
Thank you
Motorpoint
The place to go if you need a new car.
Brilliant from start to finish Zac at Norwich was brilliant very helpful and friendly, we travelled to Portsmouth as we didn’t have time for our car to be moved and the guys there were excellent as well I am very particular about my cars and Portsmouth worked with Norwich to make sure the car was perfect. I can’t recommend motorpoint enough! Save yourself the stress of dealing with the cowboys these guys are professional and also extremely cheap.
25 mai 2026
Avis spontané
Réponse de Motorpoint - Norwich
We're so pleased to hear about your excellent experience with our team. It's wonderful that we could ensure your car was perfect, even with your specific requirements. Thank you for your kind recommendation!
Thank you
Motorpoint
No pushy salespeople
No pushy salespeople, very polite, We thought they gave us a fair price for our trade in. Buying a car was easy.
16 mai 2026
Réponse de Motorpoint - Norwich
We're happy to hear you found our team polite and the car buying process easy. Thank you for your positive feedback!
Thank you
Motorpoint
Good selection of cars
Good selection of cars, really helpful and not pushy staff. Easy part exchange and collection process.
21 mai 2026
Réponse de Motorpoint - Norwich
We appreciate your feedback! We're glad you found our selection good and our staff helpful and not pushy.
Thank you
Motorpoint
Pretty much what I would expect
15 mai 2026
Réponse de Motorpoint - Norwich
We appreciate your feedback.
Thank you
Motorpoint
Welcoming and helpful
Visited Motorpoint Norwich on two occasions. Viewing a car and then to have a test drive and part exchange quote. Both times well looked after and everything explained about potential purchase. Any questions answered efficiently and effectively.
19 mai 2026
Avis spontané
Réponse de Motorpoint - Norwich
We're so glad to hear about your positive experiences at our Norwich branch. It's wonderful that our team provided excellent service and clear explanations. Thank you for your kind words!
Thank you
Motorpoint
Helpful and fair.
Staff all very friendly, knowledgeable and helpful. Seemed a very fair company to deal with. Encountered some process difficulties at payment stage. Otherwise, have no hesitation to recommend.
9 mai 2026
Réponse de Motorpoint - Norwich
We're so glad to hear our team was friendly and helpful! We appreciate your feedback regarding the payment process and will certainly look into it. Thank you for your recommendation.
Thank you
Motorpoint
Zac was very informative
Zac was very informative, helpful and not pushy. Would highly recommend
17 mai 2026
Avis spontané
Réponse de Motorpoint - Norwich
We are so pleased to hear you had such a positive experience. Thank you for your kind words.
Thank you
Motorpoint
Great all round service!
A single lady not a clue about buying cars but with the advice and patience given by Motorpoint I’m very happy with my new car they transferred my cherish plate & made the new plates up! Making a daunting process easy. I would highly recommend Motorpoint for both their car stock & service all day long!
3 mai 2026
Réponse de Motorpoint - Norwich
We're happy to hear that our advice and patience made buying your new car a positive experience. We appreciate your recommendation and are glad we could help with the plates!
Thank you
Motorpoint
Réponse de Motorpoint - Norwich
Thankyou for your kind words.
Motorpoint
Simplicity
Simplicity. Every process was explained and kept informed what was happening and when.
23 avril 2026
Réponse de Motorpoint - Norwich
We're happy to hear that our simple processes and clear communication met your needs. Thank you for your positive feedback!
Thank you
Motorpoint
Réponse de Motorpoint - Norwich
We're happy to hear that our staff provided good service and made buying your new car very easy. Thank you for your positive feedback!
Thank you
Motorpoint
Sophie kasey and abi are such helpful…
Sophie kasey and abi are such helpful kind and nice people
Really happy with car
Not at all pushy like some other garages i went to
Would reccomend
18 avril 2026
Réponse de Motorpoint - Norwich
We appreciate your kind words! We're happy to hear that our team was helpful and that you are really happy with your car. Thank you for recommending us!
Thank you
Motorpoint
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