Motorpoint - Norwich Avis 

Friendly, welcoming, knowledgable and efficient staff

Relaxed approach, friendly staff. Made the purchase simple and hassle free. Would definitely recommend!!

Friendly but not ‘pushy’ experience start to finish, and happy to accommodate several changes. Well done to Shannon, Sophie, Tom and the others who helped promptly with professionalism and care. Nothing was too much trouble and we are very happy with the new car!

So helpful at all time . Not pushy , asked what we were looking for . Hadn’t intended on buying a car at that time , but staff (Ellis and Abby) were so helpful we did . Kept in contact with us all the time .
Would certainly recommend using Motorpoint Norwich .

Great experience with the car. Great team that work here and helpful. Lots of different vehicles and was spoiled for choice as I had no idea what I wanted. Once getting the vehicle home my friend noticed that some of the front passenger tyre has wall damage to it where someone has hit a curb or something.

The Motorpoint branch is really easy to find and the team are very friendly and relaxed. They allowed me to look around the car freely at my own pace, and let me take a test drive freely for an hour. I felt so relaxed being there, not like other places that hound you to buy the car immediately. I would definitely come back to buy another car.

Every thing was fine until we came to collect the car and it took two hours and no one seemed to know what they were doing

Swift transaction. No pressure selling to get finance or all sorts of warranties and other products which can be really annoying in some dealers.

MOTORPOINT NORWICH
This was my first time visit to any Motorpoint site and was a little weary as to how pushy the sales staff were going to be. How wrong was I?
We were greeted at the door and given an explanation as to where to find the type of car and then left alone to look without someone constantly asking "Is this the perfect car for you?" every 2 minutes.
We had a test drive, on our own, for half an hour but could have had a longer one if we wanted. Again, when we returned with the car there was no pushy sales person trying to sell me finance etc.
This was a totally different experience to one we had at another nearby car sales establishment.

When we returned to buy the car we were offered another chance to test drive just to make 100% sure that we were happy with the car.

All of the admin was done by the Motorpoint staff and they even set up the direct debit road tax too.

Would I recommend Motorpoint Norwich [Shannon and Abbi]? Yes!
Will I be going back to Motorpoint Norwich for my next car? Yes!

Great guidance, attention to details, friendly, professional and efficient.

Our experience with Motorpoint Norwich was on the whole very good. A particular shout out to Shannon and Sophie who were very professional and are a credit to the branch. The reason for 4 stars instead of 5 was that due to a mix-up the car had not been serviced before collection and the hybrid battery was flat. I understand new charging stations have now been installed but was too late for us. The car has now been serviced at our local branch (Birmingham) but disappointed that they would not collect and deliver the car back to us given the circumstances. However, that said we would recommend Motorpoint as we are very happy with our purchase and the issues have been handled and sorted in a professional manner.

Great all-round service by everyone at motorpoint Norwich,helpful(very patient with me)
Would highly recommend motorpoint for your next car

I found buying the car, an easy experience.
Although the paperwork did take some time, but that's very understandable. Shannon did a great job throughout. My neighbour asked about the car,and through our conversation he has now enquired with Motorpoint on buying a car himself!

A seamless process from reserving the car online to part-exchanging and picking up my new car in store. The team at Norwich were all very friendly and attentive. A pleasure to deal with.

A seamless process from reserving my vehicle on the website to part-exchanging and picking up my new car in the store. The team in store were very friendly and attentive.

Motorpoint made purchasing a car easy from beginning to end. The whole process was simple and stress free.

Outstanding experience selling my car at Motorpoint Norwich. Abbi was absolutely fantastic – she made the entire process incredibly quick and painless. I was in and out within 30 minutes, and she expertly answered all my questions. I definitely look forward to buying and selling with Motorpoint again!

Tony was great told him what I needed and he showed the best way to acheive it
The car is great like new

Firstly for YEARS I have only bought from a main dealer always a bit worried about car supermarkets.
BUT NO NEED TO WORRY : Tom Mcleod our sales guy was just brilliant and knew his stuff. We weren't hounded or followed around. We said what we thought we wanted and were not disappointed in fact spoilt for choice. So we are Now proud owners of a Tuscon Premium - grey with sparkles lol, heated seats front and back and heated steering wheel and a dash to die for, still playing with it lol. Tom's boss Jack was also a really nice chap. Abbi from customer services also absolutely lovely. Thank you all again for a great experience and by the way the coffee is great.