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Motorpoint - Oldbury Avis 

855
•
TrustScore 4.5 sur 5

4,6

100 Churchbridge, B69 2AS Oldbury, West Midlands, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience from start to finish. No hard sell from the sales staff, professional & knowledgeable. Excellent communication every step of the way. Best price at Motorpoint for part exchange a... Voir plus

Noté 5 sur 5 étoiles

Had a good experience buying a car from Motorpoint. I am very pleased with the vehicle. From start to finish, all of the staff members I dealt with were polite, professional, and helpful. They made... Voir plus

Noté 5 sur 5 étoiles

I had a great experience at Motorpoint Oldbury. The staff were pleasant, professional, and treated me with respect throughout the entire process. Everything was explained clearly, and I highly recomme... Voir plus

Noté 5 sur 5 étoiles

A pleasant environment to be able to look at the vehicles in our own time with no pressure or hard sell by the staff. The member of staff who looked after us Josh was very professional helpful and lis... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • 100 Churchbridge, B69 2AS, Oldbury, West Midlands, Royaume-Uni

  • 0121 7567367
Promotion box for Motorpoint - Oldbury

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

855 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(855)

5 846 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great customer service only issue I am…

Great customer service only issue I am having is with nextbase dash cam fitting service 12 days on and they are saying they have no details of my purchase. Still waiting after 2 calls and email.

3 mai 2026
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Réponse de Motorpoint - Oldbury

Hi Catherine,

Thanks for taking the time to leave us a review and great to hear it was a 5 star experience. We really appreciate your patience resolving the issue around the dashcam fitting and one of our team is just chasing this up for you now as this should have been resolved by now.

Enjoy the car and thanks again for your business. Team Motorpoint Oldbury

Noté 1 sur 5 étoiles

Motorpoint '0' Stars

If I could give Motorpoint 0 Stars I would. Following a recent visit to their Oldbury Depot, my wife and I foolishly agreed to view an E Golf 2020 plate to be transported from Corby for a fee of £149.00. However, we paid the fee on the promise from the salesman Khalid, that the fee would be returned if we did not want to go ahead with the deal. We made it quite clear that we would NOT have ordered to view the car without this guarantee. One week later we returned to view the car and it was unsatisfactory, however the salesman Khalid and his Manager tried to go back on their word and say the fee was not refundable. After almost 3 weeks and numerous complaint emails, we have finally received our £149.00 back. The moral of this story is to ensure you get any verbal promises put into writing as we now feel they cannot be trusted to keep their word.

21 avril 2026
Avis spontané
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Réponse de Motorpoint - Oldbury

Hi Gary,

Thank you for taking the time to leave us a review but it is a shame to see it is only 1 star on this occasion. We are aware of the issue you had getting the refund processed but we understand that this has all been resolved now. Thank you for your patience whilst we did resolve it as it took an unacceptable amount of time to resolve. It looks to have been a simple communication slip that caused the refund not to be processed but this shouldn't have affected your customer experience.

Again, thank you for your patience and please let us know if there is anything further we can do. We hope we can still help you find that new car when you are ready to buy.

Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

Great experience

Great experience. We were given the keys to many vehicles to get a feel for them. Kept coming back to the one car. Dan and Jackie were fantastic and very helpful. We didn’t feel pressured at all to purchase and came away really happy.

6 mai 2026
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Réponse de Motorpoint - Oldbury

Hi Emma,

Thanks for the 5 stars and the shout outs for our team. We are glad we were able to make your car buying journey an enjoyable one.

Enjoy the car. Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

Excellent service

Excellent service and I also took out their breakdown three year service package . I had an issue ( my mis-understanding of the manual) . They arrived within the hour and resolved the problem but kept me informed throughout the process by text msg. Very pleased so five stars from me.

4 mai 2026
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Réponse de Motorpoint - Oldbury

Hi Peter,

Thank you for the 5 star review and kind feedback. Sorry to hear that you had an issue but great to hear that we were able to help you resolve it promptly. Don't worry, we know it can take some time getting used to a new car but drop in if there is anything else we can help you with. Enjoy the car.

Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

Great dealership.

Purchased a Peugeot Expert van at Oldbury (29/05/26).
Everything handled very professionally and quickly. And within friendly/laid back atmosphere. Gavin was a very easy guy to deal with and good at his job making the transaction a painless experience.
The van is a good buy and price is lower than many other dealers around..
Would definitely use them again.
Tom Badstevener.

1 mai 2026
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Réponse de Motorpoint - Oldbury

Hi Tom,

Thanks for taking the time to leave us a review and great to hear it was a 5 star experience. We really appreciate the recommendation.

Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

Very welcoming company

Very welcoming company. You can walk around and look at the vehicles without anyone following you around and pressuring you. There are staff in the showroom to answer any questions you have. Actually purchasing the car was so easy and stress free. Staff are really friendly and helpful. Highly recommend.

29 avril 2026
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Réponse de Motorpoint - Oldbury

Hi Mrs Blakeway,

Thank you for taking the time to leave us a review and it is great to hear that it was a 5 star experience. We find that we don't need to pressure you through your car buying journey and prefer to help guide you along the way. Enjoy the car.

Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

Kind and helpful staff.

Kind and helpful staff.

28 avril 2026
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Réponse de Motorpoint - Oldbury

Hi Jane,

Thanks for the 5 stars, enjoy the car.

Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

Excellent assortment of cars…

Excellent assortment of cars for a vast range of customers. Very professional and helpful staff members. Special mention for Gavin for his personal and efficient customer service.

2 mai 2026
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Réponse de Motorpoint - Oldbury

Hi Ian,

Thank you for the 5 star feedback and shout out for Gavin. We aim to make your car buying journey as smooth as possible so it is great to hear we did just that. Enjoy the car.

Team Motorpoint Oldbury

Noté 4 sur 5 étoiles

The representative I dealt with dealt with Ryan for purchase of my Ford pumafor the…

The representative I dealt with for the purchase was fine and straight forward , although It all seemed a bit rushed once the car had been transported to my local motorpoint garage at Oldbury for viewing . The main problem I had with the car on viewing it was the state it was in , the inside was ok but the outside was terrible it was so dirty . I did ask if it could be cleaned before I picked it up a day later and was told yes no problem . Yes you got it , when I did go back it still looked like whoever had cleaned it had just hosed the car down with water . I remember the last car I bought from motorpoint and it had been valeted and cleaned till it gleamed , which is surely what you expect when you purchase a car whatever the age . So yes I was disappointed and yes it will affect my next purchase. Dave H . I’ve changed my review from 3stars to 4 , the reason for this is a nice phone call from Scott at motorpoint to ask about how my new motor purchase was going . When I mentioned that the car needed a good wax and polish to start with , he then offered to pay for it . Well done motorpoint .

30 avril 2026
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Réponse de Motorpoint - Oldbury

Hi David,

Thank you for taking the time to leave us a review but it is a shame to hear you encountered an issue along the way. We appreciate you taking our call today to discuss it further and hope that the outcome means that you can now focus on enjoying the car.

Thank you for your feedback as without it we cannot continue to improve. Enjoy the car and see you soon.

Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

easy to deal with

28 avril 2026
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Réponse de Motorpoint - Oldbury

Hi Chris,

Thanks for the 5 star review. We aim to make your car buying journey as easy as possible so you can focus on making the right decisions. Enjoy the car.

Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

Fantastic service from the lads…

Fantastic service from the lads especially Matthew walker who was very professional cant fault them

27 avril 2026
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Réponse de Motorpoint - Oldbury

Hi Jonathan,

Thanks for taking the time to leave us a review and it is great to see that it was a 5 star experience.

Enjoy the car. Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

First of all staff was very friendly…

First of all staff was very friendly and nice and helpful, customer service was excellent

22 avril 2026
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Réponse de Motorpoint - Oldbury

Hi Karanjit,

Thank you for taking the time to leave us a review and it is great to hear it was a 5 star experience.

Enjoy the car. Team Motorpoint Oldbury

Noté 4 sur 5 étoiles

Very good service

The agent who dealt with us was very helpful and his attitude was very good.
The fact that we all missed some accessories for the vehicle hasn’t caused us any issues.

26 avril 2026
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Réponse de Motorpoint - Oldbury

Hi Phil,

Thank you for taking the time to leave us a review and your feedback. We would have love to hit the 5 star experience this time but we appreciate your patience whilst resolving a small issue.

Thanks again for your business and enjoy the car. Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

Motorpoint gave excellent customer service

Motorpoint helped make the purchase of my new vehicle stress free. This was the first time I’ve ever had contact with this company. All of the staff were very friendly and went above and beyond to sort everything out from the moment I walked through the door to leaving in my new car. It was a really great shopping experience. Would definitely recommend. It’s a 10 from me 😊

23 avril 2026
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Réponse de Motorpoint - Oldbury

Hi Glynis,

Thanks for taking the time to leave us a review and great to see it was a 5 star experience. We really appreciate the kind feedback and pleased we were able to make your car buying journey such an enjoyable one.

Enjoy the car and see you soon. Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

Easy transaction excellent service…

Easy transaction excellent service recommended

19 avril 2026
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Réponse de Motorpoint - Oldbury

Hi David,

Thanks for the 5 star review, kind feedback and the recommendation.

Thanks again for your business and enjoy the car. Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

Gavin made buying my new car easy and…

Gavin made buying my new car easy and also gave a good price for my car part exchange

24 avril 2026
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Réponse de Motorpoint - Oldbury

Hi Mr Evans,

Thank you for taking the time to leave us a review and great to see it was a 5 star experience. We aim to make your car buying journey an easy process so that you can focus on making the right big decisons.

Thanks again for your business and enjoy the car. Team Motorpoint Oldbury

Noté 5 sur 5 étoiles

Daniel was very helpful

Daniel was very helpful, not at all pushy, made us feel relaxed and nothing was too much trouble

12 avril 2026
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Réponse de Motorpoint - Oldbury

Hi Allan,

Thank you for taking the time to leave us a review and it is great to hear that it was a 5 star experience. We find we don't need to push our customers through the process and prefer to guide you through your car buying journey.

Enjoy the car. Team Motorpoint Oldbury

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