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Motorpoint - Swansea Avis 

914
•
TrustScore 4.5 sur 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process,... Voir plus

Noté 5 sur 5 étoiles

An excellent service, very friendly and efficient, making you feel comfortable and at ease at all times. A huge range of cars to choose from and all the advice and support you could need. Everythi... Voir plus

Noté 5 sur 5 étoiles

All went very smoothly with no problems. Only disappointment, although I can see it is difficult, was only being able to value my part exchange car on the condition presented when I went to see the ne... Voir plus

Noté 3 sur 5 étoiles

The only thing that I was rely not satisfied with is, when I went for a test drive with the suzuki swift I was told not to go onto the motorway with the car. So I did not get the best feel for the... Voir plus


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Royaume-Uni

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

914 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(914)

5 867 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Staff were welcoming and well informed. Helped me with every detail.

10 juillet 2026
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Réponse de Motorpoint - Swansea

We're so pleased to hear that our team provided excellent service and were welcoming and well-informed. We're glad they could help you with every detail.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Excellent service and the staff so…

Excellent service and the staff so helpful
LUCAS was fabulous so quick from viewing the Yaris to having a lovely coffee and signing for the vehicle was less than 30 minutes

Once more this was the best buying a vehicle experience I have ever had

Thank you MOTOR POINT SWANSEA SOUTH WALES

7 juillet 2026
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Réponse de Motorpoint - Swansea

We're absolutely thrilled to hear that you had such an excellent experience and that our team was so helpful! It's wonderful that your car buying process was quick and easy. We truly appreciate your kind words and are delighted to know this was your best car buying experience ever.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Great help from Joe and lucas

Great service from Joe and lucas,they were very helpful and we had a stress free experience.

4 juillet 2026
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Réponse de Motorpoint - Swansea

We're so pleased to hear that our team provided such helpful service and ensured you had a stress-free experience. Thank you for your kind words!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Excellent service Benjamin was so…

Excellent service Benjamin was so helpful found the right car for our needs 👏

10 juillet 2026
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Réponse de Motorpoint - Swansea

We are delighted to hear you had such a positive experience and that our team member was able to help you find the right car for your needs. Thank you for your kind words!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Give motorpoint a shot.

I was never keen to try a car supermarket but my father wanted to buy a car from motor point two years ago. I was so impressed with the whole experience and the deal that he had that I knew I would do the same when my turn came. in fact we have told several friends about how good the deals and experience was. A few of those friends took a look and purchased cars themselves.

8 juillet 2026
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Réponse de Motorpoint - Swansea

It's wonderful to hear that your father's positive experience two years ago led you to us, and that you were equally impressed. We truly appreciate you recommending us to your friends, and it's fantastic that they also found great deals and purchased cars.

Thank you
Motorpoint

Noté 4 sur 5 étoiles

A very polite sales person.

Lucus was a very easy person to deal with he was polite and helpful, there were a couple of disappointing reasons for not giving five stars the main one for me was I thought the new car should have been cleaned to a higher standard the wheels were only cleaned to the front the inside of the wheels were very dirty, when I lifted the bonnet I found the engine was not cleaned at all, having picked up the car I spent the whole of the next morning cleaning the car upto the level I felt it should have been on collection.

2 juillet 2026
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Réponse de Motorpoint - Swansea

We appreciate you sharing your feedback regarding the cleanliness of your new car. We are genuinely concerned to learn that the vehicle did not meet your expectations upon collection, particularly with the wheels and engine bay. We understand your disappointment and the extra effort you had to put in to bring the car to your desired standard. We are reviewing our pre-delivery inspection procedures to ensure such issues are addressed thoroughly before vehicle handover.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Magnificent motorpoint of Swansea

It’s pretty much our sixth car with Motorpoint, we had an eye on a cheeky golf in Swansea and Ben dealt with me in a friendly professional manner I even picked up the car on the same day ! Brilliant MP never disappoints.😊🚗

6 juillet 2026
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Réponse de Motorpoint - Swansea

We're delighted to hear about your positive experience and that we continue to meet your expectations! It's wonderful that our team provided friendly and professional service, and that you were able to drive away with your car on the same day.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Excellent customer service and purchase

Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7k more with similar mileage. Now had car 10 months, no issues so very pleased.

8 septembre 2025
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Réponse de Motorpoint - Swansea

We're so pleased to hear about your excellent experience and that you found such great value with your purchase. It's wonderful to know you're still enjoying your car ten months later with no issues!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Great sales people

Great sales people
Never too pushy

6 juillet 2026
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Réponse de Motorpoint - Swansea

Thank you for your wonderful review! We are so pleased to hear that our sales team provided a comfortable and pressure-free experience for you. We appreciate your feedback.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Absolutely great from Joe hallewell the sales…

Absolutely great from Joe the sales executive from start to finish in regards to purchasing a car 10/10

29 juin 2026
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Réponse de Motorpoint - Swansea

We're so pleased to hear you had such a great experience from start to finish with your car purchase. Thank you for your wonderful feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Used Motorpoint for my last two cars so…

Used Motorpoint for my last two cars so naturally thought of them when buying the third. Not disappointed- still a great experience and bought another great car. I’m really pleased. Each car I’ve had from them has lasted me around 9 years and had a good re-sale value. Much better than buying new. Thank you Motorpoint Swansea you were very kind and patient.

4 juillet 2026
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Réponse de Motorpoint - Swansea

We're so pleased to hear you've had consistently great experiences with us over the years! It's wonderful to know that your cars have provided such long-lasting value. Thank you for your kind words about our team.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Great deal

Great deal, sales person professional

28 juin 2026
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Réponse de Motorpoint - Swansea

We are delighted to hear you found a great deal and that our salesperson was professional. Thank you for sharing your positive experience with us.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Fantastic experience

Jamie was great..explained everything we needed to know. Keeping us updated on progress..this is the second car I have bought from here,to be honest all the staff I delt with was fantastic.thanku all for making the experience and easy and friendly experience

2 juillet 2026
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Réponse de Motorpoint - Swansea

We're so pleased to hear Jamie explained everything and kept you updated on your progress. It's wonderful that all the staff you dealt with were fantastic and made your experience easy and friendly!

Thank you
Motorpoint

Noté 1 sur 5 étoiles

Absolutely appalling customer Service

Absolutely appalling customer Service. I paid £199 to get a car transferred down which I was told it would be taken off the overall cost of the car, to then be told when picking it up this was not the case. The manager ( i assume he was the manager) attitude was "check your invoice if your not happy, il just cancel the order then and youll loose the £199". So in effect i had paid an additional 200 quid for the car which is ridiculous. customer service and your transfer of vehicle policy needs reviewing.
BE CAREFUL WHEN TRANSFERRING VEHICLES BETWEEN BRANCHES.

2 juillet 2026
Avis spontané
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Réponse de Motorpoint - Swansea

Hi Emma, thank you for your feedback. Motorpoint do charge a transport fee to move cars from other stores, and this cost is set at £199. As the car is transported this payment is not removed from the price of the car, but is taken off the overall invoice cost. Apologies for any confusion and for the experience you received.

Noté 1 sur 5 étoiles

Motorpoint Rip Off

Was told transportation of car from Glasgow branch to Swansea was £199 but would come off the cost of the car if you like and buy it, but they then added it to cost of car. So be aware any car transported to the branch you buy it from add £199 to the cost very unhappy buyer. don't be misled by motorpoints reply, that it comes off invoice cost, that makes you think you get it back you don't, it's the car price + the transport cost (£199)

2 juillet 2026
Avis spontané
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Réponse de Motorpoint - Swansea

Hi, thank you for your feedback. Motorpoint do charge a transport fee to move cars from other stores, and this cost is set at £199. As the car is transported this payment is not removed from the price of the car, but is taken off the overall invoice cost. Apologies for any confusion and for the experience you received.

Noté 5 sur 5 étoiles

Good selection of cars and very helpful staff.

Good selection of cars, staff are helpful and don’t harass and pester you.

28 juin 2026
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Réponse de Motorpoint - Swansea

We appreciate you taking the time to leave us a review! We're glad you enjoyed our wide selection of cars and found our team to be helpful and not pushy.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Jodie was a pleasant and helpful lady

Jodie was a pleasant and helpful lady, not pushy at all, arranged for me to have a test drive. After deciding on my car again very helpful

28 juin 2026
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Réponse de Motorpoint - Swansea

We're so glad to hear that our team member was pleasant and helpful, making your experience smooth from test drive to decision. Thank you for your kind feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Jodie was absolutely amazing

Jodie was absolutely amazing, and so helpful!

11 avril 2026
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Réponse de Motorpoint - Swansea

We appreciate your positive feedback and are so glad to hear that our colleague was absolutely amazing and very helpful. Thank you!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Bought a new car 2 months ago from…

Bought a new car 2 months ago from motorpoint and such an amazing and easy experience, we had Ben who was so helpful,I’d definitely recommend motorpoint!

25 avril 2026
Avis spontané
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Réponse de Motorpoint - Swansea

We're so pleased you had such an amazing and easy experience with us. It's wonderful to hear that our team member was so helpful. Thank you for your recommendation!

Thank you
Motorpoint

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