The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process,... Voir plus

Établissement
Changer d'établissementSwansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
An excellent service, very friendly and efficient, making you feel comfortable and at ease at all times. A huge range of cars to choose from and all the advice and support you could need. Everythi... Voir plus
All went very smoothly with no problems. Only disappointment, although I can see it is difficult, was only being able to value my part exchange car on the condition presented when I went to see the ne... Voir plus
The only thing that I was rely not satisfied with is, when I went for a test drive with the suzuki swift I was told not to go onto the motorway with the car. So I did not get the best feel for the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Coordonnées de contact
Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Royaume-Uni
- 01792 620927

Over 1000 new cars every week
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Members of staff helpfull,made buying…
Members of staff helpfull,made buying new car easy and quick.

Réponse de Motorpoint - Swansea
The staff we’re friendly and not to…
The staff we’re friendly and not to pushy and also very helpful

Réponse de Motorpoint - Swansea
Great selection of cars
Great selection of cars, I had no idea what I wanted after viewing my initial choice and finding it too small inside. I was assisted by Tristan and he was a star, we narrowed it down to 3 cars and eventually the one I bought. Part ex’d my old car for a great price, everything went extremely smoothly and would definitely recommend and buy from again in the future.

Réponse de Motorpoint - Swansea
Kia Sportage
All good. Easy transfer . Helpful and pleasant staff. Everything clearly explained.

Réponse de Motorpoint - Swansea

Réponse de Motorpoint - Swansea
Had a new car on saturday
Had a new car on saturday , very good service ,of ben from the start to the end ,good talk him and he understand very thing ,what we want , very happy with new car x

Réponse de Motorpoint - Swansea
Fantastic service
I have purchased two cars now from motorpoint and with the service I received both times I wouldn't go anywhere else,Iv also recommended motorpoint to friends and family, a massive thank you to Kiran he was fantastic!!

Réponse de Motorpoint - Swansea
Good
The company as a whole is good, this is my second car that I bought from you, the salespeople also do their job well, I hope I will drive this car for a while, thank you

Réponse de Motorpoint - Swansea
Sold a broken car
My girlfriend bought a car from here around 7 months ago , turns out here engine mounting bolts was not bolted in properly and also missing some bolts went through the warranty company which was no help so we asked motorpoint if they could help we told them if the engine would of dropped on the drive shaft she would have no control over the car and something could of happened and when we told them that a women named Claire joked and laughed at her face , then saying they couldn’t do nothing

Réponse de Motorpoint - Swansea
Perfect
Perfect! Love my new car. All very professional. Great service from start to finish 😃

Réponse de Motorpoint - Swansea
Very good and very friendly and…
Very good and very friendly and professional would recommend to friends

Réponse de Motorpoint - Swansea
Not pushed to purchase a car and after…
Not pushed to purchase a car and after sales customer service

Réponse de Motorpoint - Swansea
It was brilliant the sales person I…
It was brilliant the sales person I spoke to first I think his name was JOE. He said go and look around. See if you fancy any of the vehicles and come back and see me. No pressure no pushing sales purchase just a genuine nice guy. I picked the car put a deposit down. Picked it up a few days later spoke to a different gentleman exactly the same experience no pressure paid for the car picked it up. I was in and out in less than half an hour absolutely brilliant service. Well done motor point Swansea will definitely be recommend you to anyone. I know that’s looking for a car. Thank you so much. 👍🏻

Réponse de Motorpoint - Swansea
Very easy in and out just over an hour …
Very easy in and out just over an hour Lucas was very professional and pleasant he answered all my questions and I definitely use Motorpoint again

Réponse de Motorpoint - Swansea
Excellent customer service!
Excellent customer service. Staff were very helpful but gave us space and time. They were honest and gave good advice.

Réponse de Motorpoint - Swansea
Good service
Joe the salesman was very helpful and spent time getting me used to the car controls and information system. Overall a good experience.

Réponse de Motorpoint - Swansea
Ben could not have been more helpful in…
Ben could not have been more helpful in helping me to find the right vehicle and sorting everything out. Collecting the vehicle however was a different story, it wasn't ready when it was supposed to be, the 12 volt battery had to be replaced and the battery for the plug in hybrid was not charged and we ended up having to come back several hours after the scheduled time to collect it which meant it took most of the day rather than an hour or so.

Réponse de Motorpoint - Swansea
This was the worst experience of my life
This was the worst experience of my life. Do not buy a car from this dealer. I traveled 200 miles to collect a car, only to find major issues. For a car costing £19,654, the boot and one of the doors would not even close properly. When I questioned the salesman, he claimed this is a "common fault" on all Tesla Model 3,which is completely untrue.
Before traveling, I asked them nearly 10 times if the car was fully inspected, ready for collection, and fully charged since I had a 200-mile drive home. They assured me everything was perfect. Instead, they wasted my entire day and £50 in fuel. Do not trust this dealership or you will end up in the same situation.

Réponse de Motorpoint - Swansea
I would highly recommend motorpoint…
I would highly recommend motorpoint Swansea, amazing customer service so friendly makes your experience so calm and they go above and beyond and any questions you got they will answer them amazing service

Réponse de Motorpoint - Swansea
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