Banner for Motorpoint - Swansea

Motorpoint - Swansea Avis 

915
•
TrustScore 4.5 sur 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process,... Voir plus

Noté 5 sur 5 étoiles

An excellent service, very friendly and efficient, making you feel comfortable and at ease at all times. A huge range of cars to choose from and all the advice and support you could need. Everythi... Voir plus

Noté 5 sur 5 étoiles

All went very smoothly with no problems. Only disappointment, although I can see it is difficult, was only being able to value my part exchange car on the condition presented when I went to see the ne... Voir plus

Noté 3 sur 5 étoiles

The only thing that I was rely not satisfied with is, when I went for a test drive with the suzuki swift I was told not to go onto the motorway with the car. So I did not get the best feel for the... Voir plus


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Royaume-Uni

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

915 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(915)

5 867 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The staff we’re friendly and not to…

The staff we’re friendly and not to pushy and also very helpful

18 juin 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We're glad our team was friendly and helpful. We appreciate your feedback.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Great selection of cars

Great selection of cars, I had no idea what I wanted after viewing my initial choice and finding it too small inside. I was assisted by Tristan and he was a star, we narrowed it down to 3 cars and eventually the one I bought. Part ex’d my old car for a great price, everything went extremely smoothly and would definitely recommend and buy from again in the future.

23 juin 2026
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Réponse de Motorpoint - Swansea

We are so pleased to hear you found a great selection of cars and that our team provided excellent assistance in helping you find the perfect one. We appreciate your recommendation and look forward to assisting you again!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Kia Sportage

All good. Easy transfer . Helpful and pleasant staff. Everything clearly explained.

21 juin 2026
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Réponse de Motorpoint - Swansea

We're so glad to hear everything was good and clearly explained. Thank you for your feedback.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Good seevice

Elliot the salesperson was helpful and knowledgeable

15 juin 2026
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Réponse de Motorpoint - Swansea

We appreciate your positive feedback and are glad our team was helpful and knowledgeable.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Good service and helpful.

Good service and helpful.

15 juin 2026
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Réponse de Motorpoint - Swansea

We are glad you found our service good and helpful. Thank you for your kind words.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Had a new car on saturday

Had a new car on saturday , very good service ,of ben from the start to the end ,good talk him and he understand very thing ,what we want , very happy with new car x

20 juin 2026
Avis spontané
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Réponse de Motorpoint - Swansea

We're so pleased you had such a positive experience with us and are very happy with your new car. We appreciate your kind words!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Fantastic service

I have purchased two cars now from motorpoint and with the service I received both times I wouldn't go anywhere else,Iv also recommended motorpoint to friends and family, a massive thank you to Kiran he was fantastic!!

20 juin 2026
Avis spontané
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Réponse de Motorpoint - Swansea

We truly appreciate your continued business and kind words! We're so glad you had fantastic service and recommended us to your friends and family. Thank you!

Thank you
Motorpoint

Noté 4 sur 5 étoiles

Good

The company as a whole is good, this is my second car that I bought from you, the salespeople also do their job well, I hope I will drive this car for a while, thank you

18 juin 2026
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Réponse de Motorpoint - Swansea

Thank you for your feedback and for leaving your review, we really appreciate it.

Noté 1 sur 5 étoiles

Sold a broken car

My girlfriend bought a car from here around 7 months ago , turns out here engine mounting bolts was not bolted in properly and also missing some bolts went through the warranty company which was no help so we asked motorpoint if they could help we told them if the engine would of dropped on the drive shaft she would have no control over the car and something could of happened and when we told them that a women named Claire joked and laughed at her face , then saying they couldn’t do nothing

18 juin 2026
Avis spontané
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Réponse de Motorpoint - Swansea

We are sorry to hear of your experience and can see from our records that a full investigation has been carried out in line with the Consumer Rights Act 2015. This has all been provided to your girlfriend. We also understand that our staff went above and beyond what was expected to investigate this issue on your girlfriends behalf. We are sorry we have not been able to assist in this situation.

Noté 5 sur 5 étoiles

Perfect

Perfect! Love my new car. All very professional. Great service from start to finish 😃

13 juin 2026
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Réponse de Motorpoint - Swansea

We're so glad you love your new car and had a professional experience with our team!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Very good and very friendly and…

Very good and very friendly and professional would recommend to friends

11 juin 2026
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Réponse de Motorpoint - Swansea

We appreciate your kind words and recommendation. We're happy to hear you had a positive experience.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

It was brilliant the sales person I…

It was brilliant the sales person I spoke to first I think his name was JOE. He said go and look around. See if you fancy any of the vehicles and come back and see me. No pressure no pushing sales purchase just a genuine nice guy. I picked the car put a deposit down. Picked it up a few days later spoke to a different gentleman exactly the same experience no pressure paid for the car picked it up. I was in and out in less than half an hour absolutely brilliant service. Well done motor point Swansea will definitely be recommend you to anyone. I know that’s looking for a car. Thank you so much. 👍🏻

13 juin 2026
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Réponse de Motorpoint - Swansea

We're delighted to hear you had such a brilliant experience with us! It's wonderful to know our team provided helpful, no-pressure service. We appreciate your kind words and recommendation. Thank you for choosing us!

Thank you
Motorpoint

Noté 4 sur 5 étoiles

Very easy in and out just over an hour …

Very easy in and out just over an hour Lucas was very professional and pleasant he answered all my questions and I definitely use Motorpoint again

3 juin 2026
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Réponse de Motorpoint - Swansea

We're so pleased you had an easy experience and found our team professional and helpful. We appreciate your kind words!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Excellent customer service!

Excellent customer service. Staff were very helpful but gave us space and time. They were honest and gave good advice.

1 juin 2026
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Réponse de Motorpoint - Swansea

We're so glad you had a positive experience with our team! Thank you for your kind words and valuable feedback.

Thank you
Motorpoint

Noté 4 sur 5 étoiles

Good service

Joe the salesman was very helpful and spent time getting me used to the car controls and information system. Overall a good experience.

4 juin 2026
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Réponse de Motorpoint - Swansea

We're so glad our team was helpful and took the time to assist you with the car's controls. We appreciate your feedback!

Thank you
Motorpoint

Noté 4 sur 5 étoiles

Ben could not have been more helpful in…

Ben could not have been more helpful in helping me to find the right vehicle and sorting everything out. Collecting the vehicle however was a different story, it wasn't ready when it was supposed to be, the 12 volt battery had to be replaced and the battery for the plug in hybrid was not charged and we ended up having to come back several hours after the scheduled time to collect it which meant it took most of the day rather than an hour or so.

31 mai 2026
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Réponse de Motorpoint - Swansea

Hi Melanie, thank you for taking the time to leave your review. I can confirm that what happened to you on your day of collection has been fully investigated and action put in place. We can only apologise for the experience you had as this is never what we want for our customers.

Noté 1 sur 5 étoiles

This was the worst experience of my life


This was the worst experience of my life. Do not buy a car from this dealer. I traveled 200 miles to collect a car, only to find major issues. For a car costing £19,654, the boot and one of the doors would not even close properly. When I questioned the salesman, he claimed this is a "common fault" on all Tesla Model 3,which is completely untrue.

Before traveling, I asked them nearly 10 times if the car was fully inspected, ready for collection, and fully charged since I had a 200-mile drive home. They assured me everything was perfect. Instead, they wasted my entire day and £50 in fuel. Do not trust this dealership or you will end up in the same situation.

3 juin 2026
Avis spontané
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Réponse de Motorpoint - Swansea

Hello, we are so sorry to hear of your experience. Please rest assured that this will be fully investigated as this is certainly not how we want our customers to feel. I can only apologise for what has happened.

Noté 5 sur 5 étoiles

I would highly recommend motorpoint…

I would highly recommend motorpoint Swansea, amazing customer service so friendly makes your experience so calm and they go above and beyond and any questions you got they will answer them amazing service

28 mai 2026
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Réponse de Motorpoint - Swansea

We're so happy to hear you had an amazing experience at our Swansea branch! We appreciate your kind words about our friendly team.

Thank you
Motorpoint

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