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Lisez les avis des autres

Noté 5 sur 5 étoiles

Exceptional customer service. I’ve been buying John's products for many years, and his communication and reliability are first-class. If he doesn't have what you’re after, he will tell you where to fi... Voir plus

Noté 5 sur 5 étoiles

Great product and service and staff were bloody fantastic as they helped me with a delivery hiccup they went out of there way helping me. I recieved my order well within the week and Iam as happy as... Voir plus

Noté 5 sur 5 étoiles

To be honest, the part did seem to take a while to be dispatched, but when it arrived I was impressed with the packaging. The part fitted my bike perfectly and is working great.

Noté 5 sur 5 étoiles

Customer service brilliant. I have recently dealt with John and couldn'nt ask for better service had some issues with parts and when he said he would call me back he did which is unusual these days. S... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'équipement et d'accessoires pour motos

Écrit par l'entreprise

We are more than just a motorcycle parts retailer – we are passionate Australian riders dedicated to helping you build your dream bike. Whether you ride street, track, or dirt, Moto Superi delivers the highest quality accessories from world-renowned brands, all backed by local support and expert advice. Who We Are Founded by riders, for riders – Moto Superi is an Australian-owned business built on experience, trust, and a love for motorcycles. Our team of moto enthusiasts are committed to supplying only the best motorcycle parts money can buy. Why? Because your ride deserves it. Why Buy from Moto Superi? - 100% Australian-owned and operated - Covered under Australian consumer law - Fast shipping Australia-wide - Local returns & easy exchanges - Real customer service from real riders - Secure checkout with trusted payment options Whether you're upgrading a Yamaha R1, tuning your Kawasaki Ninja, or outfitting your Africa Twin for adventure, we've got the right parts from the brands you trust. If you can’t find what you need on our website give us a call on 02 9171 1657 and we will utilise our huge network of suppliers to get it for you.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,7

Tous les avis

(85)

67 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ducati parts…

Delivered when said and exactly what was shown on their site

7 avril 2026
Logo de Moto Superi

Réponse de Moto Superi

Thanks for the great review, Rick!

We’re glad to hear everything arrived as promised and matched exactly what you saw on the site—that’s what we aim for every time. Appreciate your support and hope to help you again soon!

Noté 5 sur 5 étoiles

Great experience

Goods were in stock, shipped without delay

30 mars 2026
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Réponse de Moto Superi

Thanks so much for the 5-star rating, Justina!

We really appreciate your support and are glad you had a great experience. If there’s ever anything you need, we’re always here to help!

Noté 5 sur 5 étoiles

Moto Superi Five Star Service

I recently had the pleasure of dealing with John at Moto Superi while purchasing a number of Evotech components for my Ducati Monster, and I couldn’t be more impressed with the experience.
From the outset, John provided truly personalised customer service, something that’s becoming increasingly rare in today’s online-dominated marketplace.
What stood out most was his responsiveness and genuine willingness to help, the process was clear, prompt, and professional. It made the entire experience seamless and stress-free.
In a time where many businesses rely purely on automation and generic service, Moto Superi has absolutely nailed the balance by keeping the customer experience personal and engaging.
I wouldn’t hesitate to recommend Moto Superi to anyone looking for quality parts backed by exceptional service.

31 mars 2026
Avis spontané
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Réponse de Moto Superi

Thank you so much for your fantastic review, Franc! We're thrilled to hear about your positive experience with John and your satisfaction with our service and products. Providing personalised and genuine support is what we strive for and your kind words mean a lot to us. We truly appreciate your recommendation and look forward to serving you again in the future. Ride safe and enjoy your Ducati Monster with your new Evotech Performance parts!

Noté 5 sur 5 étoiles

Great service and communication

Great service and communication, and went above and beyond to find and get me what I needed. Pleasure to do business with.

27 mars 2026
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Réponse de Moto Superi

Thanks so much for the 5-star review, Damien!

We really appreciate your support and are glad you had a great experience. If there’s ever anything you need, feel free to reach out—we’re always here to help!

Noté 5 sur 5 étoiles

Great experience with Moto Superi.

Great experience with Moto Superi.

26 mars 2026
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Réponse de Moto Superi

Thanks for the great review, Mick!

We’re really glad you had a great experience with Moto Superi. Appreciate your support and we hope to see you again soon!

Noté 5 sur 5 étoiles

Helpfull staff

Helpfull staff
Item in stock and just the finishing touch I wanted at a good price
Good quality item
Quick and easy delivery

26 mars 2026
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Réponse de Moto Superi

We’re glad our team could help you find exactly what you were after and that it was the perfect finishing touch. Great to hear you were happy with the quality, pricing, and quick delivery as well.

Really appreciate your support and we look forward to helping you again!

Noté 5 sur 5 étoiles
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Réponse de Moto Superi

Thanks for the great review, Luke!

We’re glad to hear you enjoyed a fast and hassle-free delivery. Really appreciate your support and hope to assist you again soon!

Noté 5 sur 5 étoiles

Absolute Legends

The guys who work for the business, firstly understands the passion for riding. It makes the huge difference when you deal with people sharing the same passion and working in the same industry they love. Story come short, the absolute legends made sure that I receive my products on time, and for that they shipped the products through express post without even mentioning it or charging extra.

24 février 2026
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Réponse de Moto Superi

Hi Ankit,
Thank you so much for your kind words and for taking the time to leave us such an amazing review!

It means a lot to our team to hear that our passion for riding comes through in the way we do business. Everyone here at Moto Superi lives and breathes motorcycles, so making sure fellow riders get the gear they need—when they need it—is something we genuinely care about.

We’re really glad your order reached you on time and that we could help make the experience a positive one. Going the extra mile for our customers is simply part of how we like to do things.

Thanks again for your support and for being part of the riding community with us. We hope to see you back at Moto Superi again soon.

Ride safe and enjoy the road!

Noté 4 sur 5 étoiles

Good effort fixing a problem

I bought a gear lever for my Ducati 698 mono. I said I planned to fit the OEM toe piece and was sent the gear lever. It turned out that the OEM toe piece would never fit and I needed to buy the toe piece. When I spoke to staff they apologised, gave me a discount and posted the item immediately. From being unhappy I am now happy and will recommend tyou guys to my fellow bike riders :-)

25 février 2026
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Réponse de Moto Superi

Hi Simon,
Thank you very much for your kind review. We appreciate your patience and understanding with the situation and we are glad we could solve this issue in good time for you. We look forward to assisting you again in the near future! Keep enjoying that 698 and safe riding!

Noté 5 sur 5 étoiles

Excellent service from inital phone…

Excellent service from inital phone call to order the item to the prompt delivery , highly reccomend

30 janvier 2026
Avis spontané
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Réponse de Moto Superi

Hi Rod,

Thank you so much for your kind words and for taking the time to leave us a review — we truly appreciate your support.

We’re thrilled to hear you had a great experience with us. Providing the best possible service is always our goal, and it means a lot to know we delivered for you.

The service doesn’t end here - We’re always here and ready to help.

Noté 5 sur 5 étoiles

Awesome service

Ordered my gear and it was sent within days, thankyou

27 janvier 2026
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Réponse de Moto Superi

Hi Brad,
We truly appreciate you taking the time to share your experience, and we hope you enjoy your new gear. If there’s ever anything else we can help with, we’re always here. Thanks again for your support!

Noté 5 sur 5 étoiles

Great communication and quick delivery…

Great communication and quick delivery of goods. John and the boys are great to deal with and very helpful. Will definitely buy from them again.

28 janvier 2026
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Réponse de Moto Superi

Hi John,

Thank you so much for taking the time to leave such a great review. We really appreciate the kind words and are glad to hear you were happy with the communication and delivery.

It was a pleasure dealing with you, and the team will be stoked to hear your feedback. We look forward to helping you out again next time. Ride safe!

Noté 5 sur 5 étoiles

Smooth transaction

Smooth transaction, couldn't have been easier!

27 janvier 2026
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Réponse de Moto Superi

Hi Jimi,
Thank you for your review. We’re glad to hear everything went smoothly and that the process was easy. We really appreciate your support and look forward to assisting you again.

Noté 5 sur 5 étoiles

The moment I got there they did everything possible to help me with my needs

The staff really know bikes how to look after your needs

5 janvier 2026
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Réponse de Moto Superi

Hi Antonio,
Thank you for the kind feedback. We’re really pleased to hear that our team was able to assist you and provide the support you needed. Taking the time to understand our customers and their bikes is something we take great pride in. We truly appreciate your support and look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

Fast delivery and good communication

Fast delivery and good communication

5 janvier 2026
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Réponse de Moto Superi

Hi Michael,

Thank you for taking the time to leave a review. We’re glad to hear you were happy with the delivery speed and communication. We really appreciate your support and hope to assist you again in the future.

Noté 5 sur 5 étoiles

well packaged and protected products

well packaged and protected products, tail tidy & quadlock mount. postage time was excellent even considering it was processed as the shop was opening at the start of the new year.
would happily purchase from bike-shop again

5 janvier 2026
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Réponse de Moto Superi

Hi Mark,
Thanks for the great feedback! We’re pleased to hear the items arrived safely and that the turnaround time worked well despite the Holiday closures. We appreciate your support and would be happy to assist you again anytime.

Noté 5 sur 5 étoiles

Great service and customer support

Great service and customer support

30 décembre 2025
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Réponse de Moto Superi

Hi Amin,
Thank you for taking the time to leave us a review — we really appreciate your support. We’re glad we could help and look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

Quality !!!

delivered quickly and came in full. quality packaging

25 novembre 2025
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Réponse de Moto Superi

Hi Tyler, Thank you for taking the time to leave us a review. We are glad you like the products and we look forward to assisting you again in the near future.

Noté 5 sur 5 étoiles

Bike bling

Pretty much always brought my bike bling from these guys, always great service and fast delivery.

25 novembre 2025
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Réponse de Moto Superi

Hi Cameron,
We really appreciate your continued support. It’s great to hear that you’ve consistently had a positive experience with our service and delivery. We’re always here to help you keep your bike looking its best—thanks again for taking the time to leave a review!

Noté 5 sur 5 étoiles

They are very helpful

They are very helpful, very professional, accommodating, patient, and quick with their customer service.

24 novembre 2025
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Réponse de Moto Superi

Thank you so much, Ioanna! We truly appreciate you taking the time to leave such a kind review. It’s wonderful to hear that you found our team helpful, professional, and accommodating. We’re always here to provide the best support possible, and your feedback means a lot to us. If there’s anything else you need, we’re more than happy to help!

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