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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Movcan V30 Max Electric Bike has been awesome so far. It’s powerful, smooth, and really fun to ride. The battery lasts a long time and the bike feels sturdy and comfortable. Great value for the pr... Voir plus

Noté 5 sur 5 étoiles

I have had an amazing experience, from the V30 to the customer service I ordered a replacement part and received within 5 days with no additional shipping charges. My son loves his bike, it’s got g... Voir plus

Noté 5 sur 5 étoiles

The fact that this company took accountability for there mistake and rectified it promptly is the reason I give there Ebikes and subsequent customer service an A+ I love the bike. It goes very fa... Voir plus

Noté 1 sur 5 étoiles

Only received my battery when I was supposed to receive the full upgrade kit. I contacted the company and they shared that the part are in different packages. Half coming from overseas and the battery... Voir plus

À propos de l'entreprise

  1. Magasin de vélos

Écrit par l'entreprise

Movcan Bikes – Premium E-Bikes Built for America At Movcan Bikes, we empower your ride with high-performance electric bikes designed for the U.S. lifestyle. Commute smarter, explore further, and ride greener—all with the confidence of risk-free trials, free shipping, and award-winning support. Why Choose Movcan? 🚴 30-Day Free Trial – Test your e-bike love it or return it, no strings attached. 📦 Free Shipping Nationwide – Delivered to your door, zero extra cost. 🔧 1-Year Warranty – Full coverage for worry-free riding. ☎ 24/7 Customer Support – Real help, anytime you need it. 🇺🇸 Made for American Riders – Engineered for U.S. roads, weather, and adventures. We’re not just selling e-bikes—we’re delivering freedom, sustainability, and joy on two wheels. ⚡ Start Your E-Bike Journey Today! Shop now at movean-bike.com


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

107 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 44 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I have had an amazing experience

I have had an amazing experience, from the V30 to the customer service
I ordered a replacement part and received within 5 days with no additional shipping charges.
My son loves his bike, it’s got great battery life for his long rides.

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The Movcan V30 Max Electric Bike has…

The Movcan V30 Max Electric Bike has been awesome so far. It’s powerful, smooth, and really fun to ride. The battery lasts a long time and the bike feels sturdy and comfortable. Great value for the price and perfect for commuting or just cruising around. Definitely recommend!

21 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The fact that this company made customer support simple

The fact that this company took accountability for there mistake and rectified it promptly is the reason I give there Ebikes and subsequent customer service an A+

I love the bike. It goes very fast and has a great distance. It is built very well and super sharp looking.

Make sure you get the double motor, double battery version of the V30 as it kicks butt!

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

We bought this for our son for Christmas. Wasn’t really sure which way to go on e-bikes since there are so many brands out there so we decided to go with movcan since he had good power and stylish bike. We bought the V30max. Customer service has been top notch with all my interactions with them. They replied in a timely manner and took care of us.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Trouble shooting help

Thank for helping me with trouble shooting my bike. I greatly appreciate it and the customer service was great. You patient and timely manner help out tremendously. Thank you

8 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I am very pleased with Movcan customer…

I am very pleased with Movcan customer service! First let me rave about the product - my daughter talked me into an electric bike and after research I settled on MovCan via Amazon. This is a great bike and runs like a champ!

Now the customer service part - my daughter managed to lose the nut to one of the bolts and her kickstand came loose. I contacted Movcan and they were quick with a response! They are in China, so we exchanged emails but they were "Johnny on the spot" with replies and offered to send me the bolt and nut; I declined as I found a perfect replacement at Alexander's Ace Hardware (67th and 101 Phoenix).

Needless to say I highly recommend MovCan for your electric bike needs.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

My MOVCAN V30 pro max is so amazing

My MOVCAN V30 pro max is so amazing, I have been looking in this bike for months before buy it, I watch a few YouTube videos and Bace on that I decide to buy it and now am happy to say it’s the best bike, it’s very fast just what I need for work… this bike is very comfortable and handles roads easy💯💯

I highly recommended this bike

7 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

My bike was damaged when I removed it…

My bike was damaged when I removed it from the box. The rear rim is cracked and bent. It has been 2 days and nobody has responded to me about a replacement. Your phone number does not work either. Someone needs to respond to me with a solution.

4 avril 2026
Noté 5 sur 5 étoiles

Excellent bikes & service

I’ve purchased 3 bikes from them so far and they are always fun to ride. If I have an issue I reach out to them and they resolve it professionally. Great company!

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Movcan is a great company to deal with…

Movcan is a great company to deal with for after purchase requests. I have had a very positive experience getting a part I needed and they were very responsive to my questions.

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Read carefully.

First.... Love my v30 Pro Max.. Absolute unit of an ebike.
Second.... Had issues finding the tracking for a shipment. Said it was delivered days ago from shopify app. I hit up support. They immediately found the correct shipping and sent it to me. Super easy... Within a day, my shipment tracking was back. Fantastic people, fast and ZERO issues from them.

2 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Only received my battery when I was…

Only received my battery when I was supposed to receive the full upgrade kit. I contacted the company and they shared that the part are in different packages. Half coming from overseas and the battery from CA. I was not made aware when ordering and not sure how long until I get my upgrade package. Very disappointing.

21 mars 2026
Noté 5 sur 5 étoiles

Ordered the V30

Ordered the V30. It arrived quickly. After 3 months of use, a warranty claim arose and was handled promptly and the company agreed to ship the replacement part free of charge. Very responsive customer service.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The Movcan v30 ProMax is an absolute…

The Movcan v30 ProMax is an absolute beast of an ebike! With 2 Hub motors and 2 20ah batteries, this powerhouse keeps me in motion for the better part of the day. It's all-wheel drive capability gets me right up and over a sand dune with ease, as i live very near the beach. Movcan's support team is world class in both responsiveness and also in how they resolve issues! I only buy Movcan and you should too!

30 mars 2026
Avis spontané

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