Mountain DogAvis 

2 163
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Order rear paw booties for my dog on the recommendation of his vet and his physio, after spinal surgery. They were delivered very quickly and have enabled him to do long walks on hard surfaces again.... Voir plus

Noté 5 sur 5 étoiles

Products were dispatched quickly and are good quality. Used Mountain dog many time and always been happy. The only drawback was Royal Mail, so although dispatched next day after ordering with 48 hour... Voir plus

Noté 5 sur 5 étoiles

Having purchased various harnesses, leads, collars and boots from Mountain Dog over the years I couldn't rate them highly enough. They stock great brands, their customer service is second-to-none... Voir plus

Noté 5 sur 5 étoiles

quick delivery and great quality products! Rukka micro towel is absolutely fabulous and I like design that wraps even big dog. Waterproof jacket is nice light weight but do tend to slide up a little... Voir plus

À propos de l'entreprise

  1. Animalerie
  2. Marché en ligne
  3. Magasin d'articles pour animaux

À propos de Mountain Dog

Écrit par l'entreprise

Mountain Dog are proudly the UK's Premier Dog Outfitter.

Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

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4,9

Tous les avis

(2 163)

35 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Paul in customer service went above and…

Paul in customer service went above and beyond to assist with our coat exchange.
Our exchange was facilitated in a very timely manner and we had received the new coat in a couple of days.

Many thanks Paul.

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended!

Extremely fast delivery and I would highly recommend the HoundHeadz - Halo Rechargeable Light. Gutted that Sidney lost it while having a particularly boisterous play session with his buddy.

27 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Fantastic coat, but doesn't fit over head

I absolutely love this coat - it's fantastic quality and design. Unfortunately for my bullmastiff boy (65kgs) the snood design doesn't go over his head (69cm), but given that it is such good quality I'm going to try and it adjusted with a flexi panel so I can still use it.

2 décembre 2025
Avis spontané
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Réponse de Mountain Dog

Thank you so much for your product review Denise - Thank you for supporting our small business

Noté 5 sur 5 étoiles

Quality Products!! Love them

So pleased I got my dog jacket from Mountain Dog - I bought a harness and glacier jacket for my year old vizsla - the day the jacket arrived it started snowing so got to try it out and my dog loves it, it keeps her dry and warm and def recommend these for anyone 😀

10 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I have bought a few items now (after they were recommended by a friend) and I must say that I am really impressed at both the quality of what I ordered but, more importantly, the friendly and quality customer service I have received every time. Excellent delivery timescales on all items ordered. I would not hesitate to recommend them and I will use them again.

3 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery. Items as described. Easy website to navigate.

29 septembre 2025
Avis spontané
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Réponse de Mountain Dog

Wonderful to hear, thank you so much Charlotte

Noté 5 sur 5 étoiles

Great products and excellent customer…

Great products and excellent customer service. Recently purchased a dog harness light and unfortunately it came disconnected from the quick release on the first walk (lost). Mountain dog quickly responded to my email and offered a replacement straight away - can't fault them at all.

26 septembre 2025
Avis spontané
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Réponse de Mountain Dog

Thank you so much for your kind review James, glad to hear our team could help

Noté 5 sur 5 étoiles

Replacement under guarantee of dog lead

The clip on a dog training lead I had purchased broke off almost 12 months into the guarantee period. I received a replacement in the post within 2 days of reporting this. I would like to thank both Mountain Dog and the manufacturer (DNA) for dealing with this so promptly.

11 septembre 2025
Avis spontané
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Réponse de Mountain Dog

So pleased we could help Nancy - Thank you so much for your kind review

Noté 5 sur 5 étoiles

Excellent product

Excellent product, exactly as described and good value for money.

29 août 2025
Avis spontané
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Réponse de Mountain Dog

Wonderful to hear, thank you so much for your review

Noté 3 sur 5 étoiles

Ordered ruffware boots which lasted about 6 weeks

Ordered ruffware boots. In a month then toe had cracked. Contacted customer service, you have to go back to ruffware with codes as to the purchase, which for me is an unnecessary hassle, as I bought it from Mountain dog.
As it was, we then lost the boot on a walk, so having procrastinated with the ( for me) hassle of another company and codes, it doesn't matter anymore.
I can't remember the date I contacted them, but not exactly jumping with joy.( Summit tex)

23 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service.

This company has fantastic customer service.
I bought 2 sizes of boots and forgot to return the size I didn't need before going on holiday which meant going over the 14 days return policy. I emailed with my problem and Paul at Mountain Dog was so helpful.
I will definitely be using Mountain Dog for purchases in the future.

1 août 2025
Avis spontané
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Réponse de Mountain Dog

Lovely to hear Paul was so helpful. Thank you so much for your lovely feed back and review, it is a real pleasure to pass onto our team

Noté 5 sur 5 étoiles

Brilliant service,Quick Delivery

Brilliant service,Quick Delivery
Harness I ordered is good quality and I’m sure it will last a long while ,the sizing chart was spot on
Many Thanks

1 août 2025
Avis spontané
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Réponse de Mountain Dog

So wonderful to hear! Thank you so much for your kind review!

Noté 5 sur 5 étoiles

Highly Recommended cooling coats

I bought 2 Swamp cooler vests for my long haired GSDs. They both feel the heat as they are mainly black (& tan).
They are well made & reasonably priced. I love the color. They arrived quickly too.
My older dog, Moose was really overheating at night. There is no heating on. Last night we put the coat on & he finally slept.
Today they’ve both worn the cooling coats & relaxed on their beds.
I’d highly recommend them & I know the dogs love them !!

16 juillet 2025
Avis spontané
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Réponse de Mountain Dog

Thank you so much Janice! It is so lovely to hear the Swamp Cooler Vests work so well for your dogs, and they love them too!

Noté 5 sur 5 étoiles

Great little company

Website very easy to navigate, prices competetive, and speedy delivery.

30 juin 2025
Avis spontané
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Réponse de Mountain Dog

Thank you so much for your lovely review Helen!

Noté 5 sur 5 étoiles

Super quick deliver in a pinch!

We needed a car harness to take our dog to our wedding and it arrived the day after we ordered - couldn't get it on Amazon so really saved us there! :)

16 juin 2025
Avis spontané
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Réponse de Mountain Dog

Thank you so much for your lovely review and for choosing Mountain Dog Daniel!

Noté 5 sur 5 étoiles

Easy to order

Easy to order, quick delivery. Value for money. Harness good fit on my bulldog.

9 juin 2025
Avis spontané
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Réponse de Mountain Dog

Thank you so much for your lovely review Julie, that's wonderful to hear!

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