Driver was very helpful as he put mum's walker in his boot and closed her door for her. Very polite in conversation we had. When we arrived at our destination he opened mum's door a.d gor her walker o... Voir plus
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Mount Cars are simply fantastic. Their dispatchers are quick to answer calls and address any queries effectively. Their drivers are friendly and punctual. Finally, their app is great and you can track... Voir plus
L'entreprise a répondu
I liked the reliability, of this company. We booked a taxi to pick us up from Gatwick airport after a late night flight returning from Portugal. I can't praise their communication highly enough. We re... Voir plus
Great service, reliable and you are messages when the car is on the way and told the reg number.
À propos de l'entreprise
Écrit par l'entreprise
Our Chingford Mount office and phones are staffed 24/7 365 days a year. Having operated in the local area for over 40 years we know a thing or two about private car hire. With our state of the art IVR booking service you can rest assured you will be kept updated on your drivers progress as well as knowing who will be arriving to collect you as we text you the drivers details, photo and car details, our driver will arrive on time and get you where you need to be quickly and safely.
Coordonnées de contact
1a Hall Lane, E4 8HH, London, Royaume-Uni
- 020 8524 1111
- bookings@mountcarschingford.com
- mountcars.com
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Wow first class service polite drivers…
Wow first class service polite drivers who stay in contact all the time especially when picking you up from Airport (great reassurance when you come home from holiday) will definitely use again
always prompt
1st Class Service
Used Mount Cars a lot this year for various airport runs.
Absolutely excellent…… always on time, polite and friendly drivers, nice clean cars and the communication is 1st class
Not 100% reliable.
Sorry Mount Cars - as a long time customer I have to write a negative review.
I booked a car to The Holly Hospital. It was essential I arrive on time but the car was over 15 mins late and I had to make alternative arrangements... 15+ mins may not seem a lot, but it is when you have an appt.
On contacting the office whilst waiting, I was told the car would be with me shortly and the app said it was on its way.... but nothing turned up.. It was so stressful especially when the car was booked in advance.
Unreliable and Disorganized control
This taxi office is a complete mess—zero coordination, constant delays, and outright lies. They promise a car in “5-10 minutes,” but it never shows up on time, if at all. Calling for an update is useless; they just make excuses. If you actually need to be somewhere on time, avoid this service at all costs.
Cancelled without warning
I booked via Minicabit app, for a 4 am transport to Tottenham Hale, where I had to take a bus to the Airport (4:30am). Everything was confirmed the night before, so I go to sleep, only to find out at 3:30 am that my ride got CANCELLED. No one called me, I simply got a text message saying sorry there aren’t enough drivers. Surely this is something you knew the evening before? I could have made alternative arrangements to reach the airport if I knew in advance? Thankfully kind Uber drivers still exist and I made my flight on time. If it were up to Mount Cars, I would’ve missed my flight entirely. Minicabit has never disappointed me before, so this is entirely Mount Cars fault
From the booking call to the driver…
From the booking call to the driver arriving, everything runs smoothly. My elderly mum uses Mount Cars and they are fantastic with her. Thank you.
Very polite and friendly driver
Very polite and friendly driver. Comfortable driving experience.
The driver was very polite
The driver was very polite. The car was very clean and the ride was very comfortable
Reliable service and good drivers
Reliable service and good drivers. We use them regularly for trips to the airport.
excellent service from booking to the…
excellent service from booking to the actual journey.
Professional
I have used Mount cars for the past week, a regular journey into a London hospital every day.
From the very first telephone conversation, I found them professional. The drivers were always on time and very helpful.
Highly recommend and will use them again whenever I need a cab... 5*
Reliable……
When I booked with Emma it turned up as…
When I booked with Emma it turned up as she said it would.
As being disabledave river saw it was struggling with dark and walking. He got out and help me get in
friendly staff and they are always…
friendly staff and they are always reasonably priced and reliable
Great service
Quick to answer, driver was there in the time stated, was a good ride home
Very helpful driver helped with my…
Very helpful driver helped with my shopping bags which was appreciated as I had a back problem ⭐️👍🏻 downside was there was an unpleasant smell in the cab 👎🏻😷
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