Not impressed. Not only are they super expensive - especially as a Canadian, it ended up being $140 for 2 packs of lashes and they don’t look as great as the ad proposes they do. Off the hop, not impr... Voir plus
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Lisez les avis des autres
I love the nano grip cluster lashes, which I order on occasion. Upon trying to redeem my loyalty points there was a problem utilizing the discount code and I was charged full price for my order. I rea... Voir plus
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Danielle was amazing! I don’t think my original survey went through, so apologies if there are duplicates. She was informative, great communication, friendly, KIND, helpful, and professional. Most pe... Voir plus
L'entreprise a répondu
I love MoxieLash's innovative products. This site is legitimate, shopping is tracked and arrives timely, customer service is quick to reply if you have any questions, and they have a rewards program f... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
The official MoxieLash website with the most revolutionary high-tech eyelash solution. Magnetic eyeliners for magnetic eyelashes. No glue. No mess. No stress. We’re committed to being your last-lash-stop. Period.
Coordonnées de contact
10580 N McCarran Blvd #115-302, 89509, Reno, Etats-Unis
- 833-696-6943
- support@moxielash.com
- moxielash.com
4,2
Bien
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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MoxieLash customer for life!!!
Not only are the new Lashies absolutely amazing, but customer service is the absolute best!!! I received my Lashies and they looked a little off. They didn’t exactly match perfectly. So, I emailed customer service. Not only did they answer me back at record speed (within two hours) but, they took care of it right away by sending me a replacement pair! I have never had such quick, efficient and friendly service from any company! I am a MoxieLash customer for life!
5 octobre 2023
Avis spontané
Réponse de MoxieLash
Hi Wendy! We are so happy to hear you are loving our products and customer service. Our obsession with beauty, innovation, and creativity is at the core of everything we do. We wouldn’t be able to make these improvements and growth without you! Thank you for sharing with us! 😍
MoxieLash has the best customer…
MoxieLash has the best customer service! Not only did they respond quickly to my question and resolve my issue immediately, they were happy to help, listened to my concern and heard what I was saying. Lucy and Jennifer resolved my issue with a product hiccup perfectly. I will continue to use this product not only because its great but because there is support behind the product.
4 octobre 2023
Avis spontané
Réponse de MoxieLash
Hi Meredith! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us! ❤️❤️
I got a response very quickly.
I got a response very quickly.
I love these lashes and wear them everyday
24 septembre 2023
Avis spontané
Réponse de MoxieLash
Hi Arlene! Thank you so much for the feedback! We are so glad you are loving your MoxieLash products! ❤️
I am a loyal customer now that I have…
I am a loyal customer now that I have found Moxie Lashes. They are quality made and with care can be used up to 30 days wear. I am always getting compliments on them.
22 mars 2023
Réponse de MoxieLash
Hi JoAnne! We are so happy to hear you are loving our lashes. Our obsession with beauty, innovation, and creativity are at the core of everything we do. We wouldn’t be able to make these improvements and growth without you! Thank you for sharing with us! 😍
The customer service is so attentive…
The customer service is so attentive and able to explain processes clearly. The product is the best i have encountered, after trying several other brands. Love my Lashies !
12 septembre 2023
Avis spontané
Réponse de MoxieLash
Hi Gem!🥰 Thank you so much for sharing your experience with us! We are absolutely thrilled that you love your Lashies products and our customer service! We are always here for you and appreciate your support!
Ended up ordering the wrong lashes
Ended up ordering the wrong lashes. Spoke with a constant she was absolutely wonderful helping get everything fixed to the correct lashes I wanted. The best customer service by far. I hope it always stay this way when they become bigger then ever! Thank you!! Will be doing all my false lashes with moxie!!
10 septembre 2023
Avis spontané
Réponse de MoxieLash
Hi Amber! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️
I am a TRUE FAN of MOXIE LASH and their…
I am a TRUE FAN of MOXIE LASH and their Customer Service! They answered my questions in MINUTES and are VERY HELPFUL! They definitely get 5 stars from ME!!!!!!
1 septembre 2023
Avis spontané
Réponse de MoxieLash
Hi Denise! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️
Fantastic customer service!!!
The customer service was fantastic!! They replaced my small Lashies liner when it wasn’t working with a full size liner! As well as noticed that my lashes may have been damaged and sent a replacement for them as well!! Their speed to answer questions and solving the problem was extremely fast and no accusations that I may have done something wrong to the product.
Also I love both the moxie lashes and the Lashies!!! I highly recommend them!
30 août 2023
Avis spontané
Réponse de MoxieLash
Hi Brenda! We are so happy to hear you are loving our products and customer service. Our obsession with beauty, innovation, and creativity are at the core of everything we do. We wouldn’t be able to make these improvements and growth without you! Thank you for sharing with us! 😍
Réponse de MoxieLash
Hi Lindsay!🥰 Thank you so much for sharing your experience with us! We are absolutely thrilled that you love your MoxieLash products! We are always here for you and appreciate your support!
These lashes are the best !!
These lashes are the best !!! I have worked in them full 12 hours behind the bar , sweating , running , bending and 3 deep nonstop ! They stayed on , felt so lightweight and honestly forgot I had them on. Actually came home and fell asleep with them on cuz I was exhausted and they stayed on perfectly !!!! Just wow!!!!!!!!!!So many compliments ! I have pretty much bought every kit so far and each lash goes in great , stays on and the liner is amazing cuz it doesn’t smudge or flake off.
Also their customer service is the best I’ve ever encountered !! Don’t wait , these are 100% worth the money and I promise you won’t regret it! Also , I love that if I don’t like a certain lash I can just take it off without having to redo anything, just pop on another style !
Don’t wait or hesitate / these are a must have for every gal that loves lashes and looking your best ! My husband loves them as well and saves me time on my makeup routine cuz I don’t put on mascara any longer !!
The lashes come in a great case so after wearing them just pop them off and clean them with a cotton swab gently and boom good for your next use .
Again, these are worth the price because the quality is undeniable !! I only wish I knew about these lashes as soon as they came out . But better late than never !!!
24 août 2023
Avis spontané
Réponse de MoxieLash
Hi Marta! Thank you for your amazing review. We are so happy to hear you love our lashes! We truly appreciate you for choosing us to level up your lash game with us! Keep an eye out for future product launches. Your support means everything to us! ❤️
Refund request.
Hi-
The natural lashes are far from Natural and I ended up having an allergic reaction to the magnetic liner and would like to request a refund.
I received two items - one is completely unopened if you'd like I can return them.
24 juillet 2023
Réponse de MoxieLash
Hello Rheanne! We are so sorry to hear about your experience with your Moxie Lashes. That is never an anticipated issue we expect or hope from our product. We would love the opportunity to make this right and to hear how we can better assist you! 💜 Please reach out to us at support@moxielash.com with a screenshot of your posted review. We look forward to speaking with you soon!
Customer care was excellent resolved my…
Customer care was excellent resolved my issue quickly professionally great resolution!!
20 août 2023
Avis spontané
Réponse de MoxieLash
Hi Monique! We are so glad to hear you are loving our customer service. We appreciate all your kind words! 😍
Amazing customer service
Amazing customer service. I sent an email and I had one back within 5mins explaining everything. Best company to purchase from!
18 août 2023
Avis spontané
Réponse de MoxieLash
Hi Rachael! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️
Keep practicing
It's difficult with mid 40 y.o hooded eyes, but I keep practicing in hopes to master getting them on and they look good.
25 juillet 2023
Réponse de MoxieLash
Hello Stephenie! We are so sorry you are experiencing trouble with your lashes. Our Lash Experts would love to help you! On average, it takes most people at least 2-3 times to get their lashes precise. You CAN do it (and we will help you get there)!
We recommend attending one of our FREE virtual lash consultations! Chat for 15 minutes one-on-one with an expertly-trained consultant who will help troubleshoot any issues you may be having with applying your lashes. Our Lash Experts can assist you with any issues you are experiencing with application, style, fit, etc.
Check out the link below to book your consultation!
https://www.moxielash.com/pages/virtual-lash-consultation
We look forward to meeting with you soon! ❤️
Don’t give up! They are awesome
I had a hard time at first getting the nano lashes to work. But customer support helped me and now I am a pro. I love them so much and get noticed all the time for my stellar lashes!!
12 août 2023
Avis spontané
Réponse de MoxieLash
Hi Penny! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️
The fact that you had a three pack for $33 caught my eye cuz I have no eyelashes. I love the lashes they're soft and real to the feel
The sales and prices make them great, and the lashes feel so real. I got a three pack for $33 but wasn't a good fit for me. But customer service was is awesome. they're sending me a free baby lash with free clear eyeliner to try I appreciate that so much. Great customer service!
9 août 2023
Avis spontané
Réponse de MoxieLash
Hi Peggy! We are so happy to hear you are loving our products and customer service. Our obsession with beauty, innovation, and creativity are at the core of everything we do. We wouldn’t be able to make these improvements and growth without you! Thank you for sharing with us! 😍
My 1st time trying out the NANO lashies…
My 1st time trying out the NANO lashies called 'classy'. I like it since i do not have to wait to put i the lashes on. Plus i can take it off and put it back on right away. I can't wait to try some other lashes. thansk
11 août 2023
Avis spontané
Réponse de MoxieLash
Hi Maria! 🥰 Thank you so much for sharing your experience with us! We are absolutely thrilled that you love your Classy Lashies! We are always here for you and appreciate your support!
Best magnetics I've ever tried!!
The product did better than I expected. Way better than others I've tried. It was easier to use than I imagined and made me feel wonderful. Customer service has also been fast and complete!!!
9 août 2023
Avis spontané
Réponse de MoxieLash
Hi Damita! We are so happy to hear you are loving our products and customer service. Our obsession with beauty, innovation, and creativity are at the core of everything we do. We wouldn’t be able to make these improvements and growth without you! Thank you for sharing with us! 😍
Great customer service solved my problem.
My first review was very bad. The liner for my Lashies was very gloppy and thick and not spreadable at all. I gave it a bad review and Moxie Lash contacted me immediately and resolved the issue by sending a new liner for my Lashies. Thank you for great customer service.
24 juillet 2023
Réponse de MoxieLash
Hi April! We are so sorry to hear about your experience with your Lashies! That is never an anticipated issue we expect or hope from our product. We would love the opportunity to make this right and to hear how we can better assist you! 💜 Please reach out to us at support@moxielash.com with a screenshot of your posted review. We look forward to speaking with you soon!
I LOVE THEM
I LOVE THEM, easy to apply and take off, just not sure how to clean them yet!
24 juillet 2023
Réponse de MoxieLash
Hi Stephanie! Thank you so much for the review! Our commitment to high-quality products and innovation is driven by you! We truly appreciate you and all of your support - We will continue to strive to give you the best service possible! Email us and we'll help you with the cleaning steps. 😘💖
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