MoxieLash Avis 

1 449
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Not impressed. Not only are they super expensive - especially as a Canadian, it ended up being $140 for 2 packs of lashes and they don’t look as great as the ad proposes they do. Off the hop, not impr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love the nano grip cluster lashes, which I order on occasion. Upon trying to redeem my loyalty points there was a problem utilizing the discount code and I was charged full price for my order. I rea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Danielle was amazing! I don’t think my original survey went through, so apologies if there are duplicates. She was informative, great communication, friendly, KIND, helpful, and professional. Most pe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love MoxieLash's innovative products. This site is legitimate, shopping is tracked and arrives timely, customer service is quick to reply if you have any questions, and they have a rewards program f... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de cosmétiques
  2. aussi dans
  3. Industrie cosmétique

Écrit par l'entreprise

The official MoxieLash website with the most revolutionary high-tech eyelash solution. Magnetic eyeliners for magnetic eyelashes. No glue. No mess. No stress. We’re committed to being your last-lash-stop. Period.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,2

Tous les avis

(1 449)

46 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

My fave lashies are the Airy lashies

My fave lashies are the Airy lashies. I'm not happy, however, with the tiny little nano grip liner. I've yet to open one that isn't dry and unusable. I hate that I'm paying extra for not getting to use it. I do LOVE the lashies, and wear them almost daily (I've discovered that I can't wear them when I go to my chiropractor!)

10 novembre 2023
Avis spontané
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Réponse de MoxieLash

Hi Mozelle! Thank you for sharing your experience with us! We are so happy you are loving your Airy Lash! 😍

Noté 1 sur 5 étoiles

I had a problem getting them to stay on…

I had a problem getting them to stay on and the liner was very visible and it looked like a mess. I send an email requesting an address to send them back for a full refund.

5 novembre 2023
Avis spontané
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Réponse de MoxieLash

Hi Eileen, we are so sorry to hear about your experience. We took a look into your previous correspondence and we do see we responded back and we are still awaiting a response from you! We do apologize for the inconvenience and we certainly want to get this resolved for you! Please reach out to us at support@moxielash.com with a screenshot of your posted review. We look forward to speaking with you soon!

Noté 5 sur 5 étoiles

Moxielash customer support is very…

Moxielash customer support is very helpful. They got back to me very quickly. And handled the problem very professionally. I no longer have a problem, they took care of it.

3 novembre 2023
Avis spontané
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Réponse de MoxieLash

Hi Barbara! We are so glad to hear you are loving our products and customer service. We appreciate all your kind words! 💜

Noté 5 sur 5 étoiles

My issue was resolved quickly by…

My issue was resolved quickly by Luzille (I think) and Moxie stood by their promo when I reached out after placing my order and was willing to happily send me the free gifts :)

2 novembre 2023
Avis spontané
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Réponse de MoxieLash

Hi there! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️

Noté 5 sur 5 étoiles

I emailed because my lashes were too…

I emailed because my lashes were too full (like butterflies). They got right back to me. They were so happy to help lizelle was the girl that helped me. Thanks so much.

1 novembre 2023
Avis spontané
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Réponse de MoxieLash

Hi Jeanne! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️

Noté 5 sur 5 étoiles

Awesome Experience

Luzille in Customer service is awesome. Her quick response to your questions or concerns are immediately answered and taken care of!

1 novembre 2023
Avis spontané
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Réponse de MoxieLash

Hi Betsy! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️

Noté 5 sur 5 étoiles

My 2nd order was taking a little longer…

My 2nd order was taking a little longer than I had expected so I reached out to Moxie Support and they responded very quickly with an update on my order along with how to track my 2nd order since it was already in the shipping process. Customer service was awesome! Looking forward to receiving my new lashes!

29 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi Debbie! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️

Noté 5 sur 5 étoiles

Moxie Magnetic Lashes_New Customer

Have not received lashes yet, but had to reach out to customer service regarding account set up for loyalty points. The representative was very informative and responded quickly. I had a few questions also regarding the product and again the CS offered great insight and also provided the companies exceptional return/refund policy. Excited to get my lashes and try them. First time ever trying fake lashes.

27 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi Jen! We are so glad to hear you are loving our products and customer service. We appreciate all your kind words! 💜

Noté 5 sur 5 étoiles

Loving MoxieLash

Loving MoxieLash. Getting familiar with their magnetic and nano. Love, love, love the nano lashes.

6 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi Therese! Thank you so much for the feedback! We are so glad you are loving your MoxieLash products! ❤️

Noté 5 sur 5 étoiles

Best Lashes Forget Extensions Save $$

The Lashies are the best in terms of look, comfort, quality & durability. I actually get about 6 weeks of daily wear from each pair. I have tried other attractive lashes but they always disappoint with comfort & number of wears, I always return to MoxieLash for the best!

25 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi Madeline! We are so happy to hear that you are loving your lashes.❤️ Our team is always working to grow and inspire! Without your feedback, this would not be possible. Thank you so much for taking the time to share your thoughts with us!

Noté 5 sur 5 étoiles

These lashes are Amazing

These lashes are Amazing. They loom natural and are made to fit all beauty types. They are durable and even can be washed and used over again

24 octobre 2022
Avis spontané
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Réponse de MoxieLash

Hi Sarah! We are so happy you are loving our lashes so far! We appreciate you taking the time to write and share this experience with us! We cannot wait to see what other products you try! If you need any recommendations or assistance you can message us anytime! We are always happy to help ❤️

Noté 5 sur 5 étoiles

Top notch customer service!

The customer service I received from Luzille was top notch! I had an issue and it was resolved so quickly. I can't wait to purchase more Lashies because of the positive support I received. Thank you again Luzille!

8 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi Bonnie! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! 💜

Noté 5 sur 5 étoiles

MoxieLash are the best!

MoxieLash are amazing! I’ve been using them now for over 6 months, mostly on the weekends.
By far the best and easiest lashes I’ve ever had, application is so easy which makes me want to wear them all the time!
I always get compliments from other women on how they look and where I got them from!
Just a tip - make sure you clean the remaining liner off your lashes after you remove them, EVERYTIME!
This is the best way to get 30+ wears out of them. You can definitely tell the difference with mine as to which ones I’ve taken care of!

18 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi Sarah! This is so amazing to hear - Thank you for sharing! At Moxie we are always looking for ways to build each other up and boost confidence and creativity with our products! Thank you so much for taking the time to share this with us! We appreciate your support 💖

Noté 5 sur 5 étoiles

Easiest lashes I've ever had!

I bought the Natural and Wedding kit because of an ad I saw on Facebook. I was pleasantly surprised at how easy it was to apply the liner and place the lashes. They looked better than the drugstore ones and stayed on better than the lashes I got from the M.A.C. counter at Ulta.
Unfortunately, after 2 practice applications, my liner got thick and clumpy, making it really difficult to use. But I contacted customer service and they were amazing!! They had me take a pic of how the liner looked swatched on my hand and agreed it looked different. They offered to send a replacement liner or for me to try something else. I am now waiting for the clear liner in the Nanogrip lash line and am excited to see how this turns out. One thing I know for sure is that I will never go back to lash glue again!

12 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi Sonya! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️

Noté 5 sur 5 étoiles

Moxielash has hands down the BEST…

Moxielash has hands down the BEST customer support on the market! They are always so helpful and quick to reply. If I have had a hard time using my points they are quick to send me an invoice and help. So patient and kind...thank you Moxie lash.

13 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi K! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️

Noté 5 sur 5 étoiles

Customer service is AMAZING!

Customer service is AMAZING!! Ty can’t wait to enjoy my lashes

11 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi Alissa! This is so amazing to hear - Thank you so much for taking the time to share this with us! We appreciate your support 💖

Noté 5 sur 5 étoiles

They are always so helpful and so easy…

They are always so helpful and so easy to exchange things. They are very friendly.

10 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi Gina! 🥰 Thank you so much for such wonderful feedback - We wouldn’t be here without your support!

Noté 5 sur 5 étoiles

Best customer service!!!…

Just had the best experience with customer service! They answered all of my questions and concerns and I will certainly be a repeat customer!!

7 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi Nancy! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️

Noté 5 sur 5 étoiles

Top notch customer service

Moxie Lashies are fantastic to use and easy to wear, but I had a little problem with my mini glue being dried up. Not to worry….. Customer Service to the rescue!!! Not only were they willing to help out… they are sending me a full size Lashie nano liner to use instead. A+ service my friends!!

3 octobre 2023
Avis spontané
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Réponse de MoxieLash

Hi Sheri! We are so happy to hear that our customer service team met your expectations and was able to assist you with any questions or concerns you may have about our products. Our goal is always to provide the best service possible and we cannot thank you enough for this review! It truly means the world to us ❤️❤️

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