Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Fournisseur de service de jeux

Écrit par l'entreprise

At MrRaffle, we’ve redefined the thrill of the win by creating a secure, transparent, and high-energy platform tailored specifically for players across the United Kingdom. Our mission is simple: to combine the classic excitement of prize draws with the instant gratification of modern gaming, ensuring every participant has a fair shot at winning life-changing prizes. We pride ourselves on offering a diverse range of ways to win, from high-value jackpot raffles featuring luxury tech and designer gear to immediate instant win games. Whether you enjoy spinning the wheel, trying your luck with digital scratch cards, or watching the ball drop in arcade classics like Plinko, our platform provides a seamless and professional experience every time. Trust is the cornerstone of the MrRaffle community. Every draw is conducted with total transparency, utilizing verified random number generators to ensure that every player stands an equal and honest chance. As a UK-based company, we are strictly committed to responsible gaming and providing a secure environment for all our users. We believe that winners should be celebrated and that the process of playing should be just as enjoyable as the prize itself. Join the MrRaffle family today and experience the next generation of online competitions. Whether you are aiming for a major jackpot or just looking for some quick fun, your next big win could be just a click away. We are dedicated to delivering excellence, fairness, and excitement to players throughout the UK.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

8 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(8)

8 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Very different fun element

This sites very different i love the fact u got games rather than just buying tickets , I do find its hard to get a decent win mainly lower amounts than you're bet or same as bet , how ever u have to remember it still is a raffle site not a slot or game site so u do get more wins than a normal raffle site buying tickets.

Contact is a issue ive contacted via email about different things over past month or so and u dont get replies , contact is a issue it states u get a reply with in 24 hours but in my experience 3 different times for 3 different things ive never actually had a reply

I have won the daily 100 twice. 1st time I ended up spending it as when I went to cash out I noticed u have to send a lot of things off I did that but I thought it would take ages to approve (it took 24 hours so not bad atall) was abit like yeah okay never had to do that before yes id and details to send payments that's normal but a pic of me with my id, bank statement, id again, I can't remember if it was more was a lot more than u ever had to send to raffle sites.

Payouts the longest payout on a raffle site ive experienced is 24 hours ive took out 80 (all my id and stuff is already approved by this point it was approved about a week prior) but here it says up to 7 working days that is extremely long no online gambling sites (bingo slots or raffles) take this long most are instant or with in the hour and some take up to 24 hours but unusually much quicker.

I did a survey and got £5 free and did recommend they show how many of each prize is left and ive noticed that's updated wich is good as before u could see prizes but u didn't know how many was available etc.
I think if the payment length is updated to faster payments , or even instant ones where u can link youre bank as a lot of sites do now then then this could be one of my favourite ones and most recomened IF YOU LIKE TO.PLAY THE GAMES INSTESD OF JUST BUYING TICKETS much more fun element.
Also the contact needs to be more persistent and be able to actually speak with someone if there's a issue or if u have questions contact is a key thing.

My payout has been pending since 2/07/26, its now the 5th I will update this to let people know roughly how long withdrawals are taking currently.

If the issues raised are corrected i could easily give a 5*

2 juillet 2026
Avis spontané
Logo de MrRaffle.com

Réponse de MrRaffle.com

Thanks for such a detailed and fair review, it genuinely means a lot and helps us improve.

First, apologies about the contact issue. We do aim to reply within 24 hours, and we've looked into it, it turns out your emails were landing in our spam folder, which is why they slipped through without a reply. That's on us, and we're sorting it so it doesn't happen to anyone else. Do drop us another message and it'll come straight to us this time.

Good news on your withdrawal: it's already been processed on our end, we're just waiting on the bank to confirm it lands. Bear in mind it's the weekend, so you may see a small delay there, but it's on its way. The "up to 7 working days" is a worst case, and it's usually much quicker. Your feedback on speeding up payouts is noted, and it's something we're actively working on.

On the ID checks, we completely understand it feels like a lot compared to other raffle sites. We're required to carry them out under UK anti-money laundering rules before we can pay out, and the upside is that now you're approved, future withdrawals will be much smoother.

And thank you for the survey feedback about showing how many of each prize is left, that suggestion is exactly why it's now live on site. Players like you genuinely shape what we build.

We'd love to earn that fifth star, and it sounds like faster payouts and better contact are the two things that would get us there. Both are on our list. Congratulations again on your two Daily 100 wins, and thanks for playing.

Noté 5 sur 5 étoiles

It was a great experience

It was a great experience. Thanks a lot. I've won a gift card and great timing because we are gonna start moving to our new house. 🙏🏻

28 juin 2026
Avis spontané
Logo de MrRaffle.com

Réponse de MrRaffle.com

Thanks ever so much for the kind words, and congratulations on winning the £500 Amazon gift card! 🎉 Spot-on timing with the house move too. Wishing you a smooth move and all the best in the new place. Thanks for playing with us! 🙏🏻

Noté 5 sur 5 étoiles

I really like Mr Raffle and I have won…

I really like Mr Raffle and I have won the daily raffle of £100 a few times and I have withdrawn the money and it has gone into my bank account within 5 working days. I have also won money on the games which I have received. Hoping to be lucky enough to win the weekly or monthly draw but we will see. I can only speak from my experience but they seem professional and trustworthy. I have emailed a few times with queries and concerns and have received prompt answers.

19 juin 2026
Avis spontané
Logo de MrRaffle.com

Réponse de MrRaffle.com

Cheers for taking the time to share your experience with us! We are absolutely thrilled to hear that you’ve had a few £100 daily raffle wins and enjoyed the games too.

Providing a professional, trustworthy platform is incredibly important to us, which is why we have some exciting news: we are currently working on speeding up our payout process! In the very near future, withdrawals will take less than 24 hours to land in your bank account. 💚

We have a lot of brilliant things planned for Mr Raffle, so we really hope you’ll be staying with us for the long run. Best of luck for the upcoming weekly and monthly draws! 🤞🎉

Noté 1 sur 5 étoiles

Looks like a scam, exercise caution

Looks like a scam, no live Facebook draws for their weekly or monthly jackpot draws. Whilst website claims they're protected winners identities with initials, how comes all initials for names and surnames in double identical letters, example AA, EE, DD. It's a bit more than suss. As most peoples name and surname first initials differ. No live draws, no reviews from big prize winners not on here, not on Facebook, no winners pictures. Nothing. That and the previous prize winners experience. If it was demo play as the website claims, then players wallet credits wouldn't have been going down. Ponzi scheme at best. They're not gambling act regulated. There's no proof or transparency how are winners drawn for their jackpot prizes. Whilst you can see live strip of real time winners initials running, you can't see in each particular raffle what big instant prizes have been already claimed and by who. Funny enough the live strip of real time winners of small prizes have realistic names, unlike the winners list for daily, weekly or monthly jackpot winners, where all names are suspiciously duplicate double letter initials such as AA, DD, EE on repeat Which doesn't look like real initials, as surname and name initials match rarely. No announcement of any car or cash prize instant wins and as u already pointed out, it doesn't show how many of big prizes for each raffle have already dropped and how many remaining either. I'll eat my hat if it's not a con. But if it's run like a con, looks like a con, it most probably is a con. They're not even telling you what kind of random draw system they're using to draw jackpot prizes. Do your own conclusions n there are sites that are a lot more trustworthy and transparent with verifiable winners our there, and this is not one of them. You cannot even see ticket numbers in your account. Just amount of entries. Utter smoke and mirrors show. I think trading standards and action fraud needs to be alerted. Especially previous reviewer had problems claiming smaller prizes, so chances they're going to pay out big prizes or big cash sums are next to zero

16 juin 2026
Avis spontané
Logo de MrRaffle.com

Réponse de MrRaffle.com

Hi Keira, Thank you for taking the time to lay this out in detail. These are fair questions and we'd rather answer them properly than brush them off.

First, the winner initials. You've actually spotted a genuine display bug, not a cover-up. Our winners feed masks names for privacy, but it's currently rendering them as duplicate double-letters (AA, DD, EE) instead of the correct "Firstname Surname-initial" format. That's a fault on our side and our team is already fixing it. We completely understand why it looks off, and we appreciate you pointing it out.

On the bigger concerns:
- Transparency of draws: We want this to be clearer in-product, including how draws are run and how many instant prizes remain in each game. That feedback is going straight to the team.
- Regulation: We operate as a prize competition under UK law, and our terms set out the company behind the site (True Haven Group Ltd) and how entries and draws work. Happy to point you to the exact sections.
- Payouts and claims: We pay genuine winners, and if you or anyone has had trouble claiming a prize, we want to sort it directly, not leave it unresolved.

We'd genuinely like the chance to address this properly. Please email us at support@mrraffle.com with your account details and any specific examples, and we'll go through every point with you. If after that you still feel the same, that's your call, but we don't think you'll be writing this review by the end of it.

Thanks again for the honesty.
Lukas, MrRaffle Team

Noté 5 sur 5 étoiles

I had a lot of fun playing on this site…

I had a lot of fun playing on this site and won £100 cash with a £5 deposit. Received payout quickly and spend it on a nice dinner. Thanks MrRaffle!

11 juin 2026
Avis spontané
Logo de MrRaffle.com

Réponse de MrRaffle.com

Now that is what we like to hear! Huge congratulations on the £100 win from a £5 deposit, you can't beat a free dinner courtesy of Mr Raffle! 🎁

We're glad you got your payout quickly, and it's actually about to get even faster. In the near future, our payouts will take less than 24 hours! We've got loads of exciting updates planned for the site, so we hope you stay with us for a long time to come.

Noté 2 sur 5 étoiles

Im a bit concerned about this website

Im a bit concerned about this website. When I won prizes (£250 and a Dyson absoloute cordless worth £750) the game said it was in demo mode so I didnt get the prizes. I absolutely played with real money and saw my balance drop. It allowed me to win small prizes like 10p up to £2.50 etc

I've contacted the company to ask for an investigation and will update this review or remove it if they pay me my prizes. If they dont I will go to the gambling commission

Its a sad because I could have become a good customer as I enjoyed playing

Update
I provided them with my account details five days ago and also emailed them about 7 days ago. There is no responce, this makes me think there was something wrong.

Its been along time and they didnt look into this or reply, that appauling customer service. Beware dont play

28 mai 2026
Avis spontané
Logo de MrRaffle.com

Réponse de MrRaffle.com

Hi Beck,

Thanks for raising this. We've checked our support inbox and our player records and we can't find an open ticket or an account under the name on this review, so we haven't been able to look into anything yet.

Could you please email us at support@mrraffle.com from your registered address so we can pull up the right account and review the session? We'll go through the game logs and balance history with you directly.

One thing worth flagging in the meantime: a handful of our games have a "Demo" button next to the play button, which runs the game in practice mode with no real money in or out. It's there so players can try a game before staking, but it does mean any wins shown are not real. It's possible the button was tapped by mistake. The session logs will show clearly whether the rounds in question were real-money or demo, and we'll share that with you once we have your account.

Mr Raffle Team

Noté 5 sur 5 étoiles

Never seen a raffle done like this…

Never seen a raffle done like this before, you actually get to play a quick game rather than just buying a ticket and waiting around. Genuinely fun, refreshing change from the usual sites. Hooked already.

11 mai 2026
Avis spontané
Logo de MrRaffle.com

Réponse de MrRaffle.com

Thanks so much, this genuinely made our day. That's exactly what we set out to build, raffles that feel like a proper game instead of a waiting room. Glad you're hooked, plenty more to come! See you in the next draw.

//MrRaffle Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus