Mr Teak Avis 744

Tom and staff very helpful and friendly. Excellent service. Good quality product. Easy to assemble. Would recommend.

I have a cover outstanding. They say it's on back order but will not tell me when it's expected. I can't get through on the phone and get very slow answers, if any at all, by email

Excellent service, delivery and product
Thank you

They did everything they said they was going to do, spot on

Everything was good no issues. everything arrived in time in good condition and as per the photos and description.

Delivery arrangements were terrible, but the bench is lovely.
Fairly easy to assemble apart from having replace the bolt nuts supplied with bolts with a longer thread. The small letters were really helpful. It looks lovely on my patio.

Wimbledon seat is good quality. Design could be more comfortable with more recline or curve on the back rest. Little tricky to construct as dowels need to be glued, cut and sanded. I added teak oil. Should last for decades.
Had to wait for stock, but MrTeak kept me informed and helped with availability, and answered my calls.

Great table, very sturdy, benches are outstandingly beautiful, cushions are a great colour, overall satisfied. Delivery went off without a hitch, luckily.

Being more explicit as to

Good product. And very easy to deal with.

Money was debited 1st June, however product was not received until 11th July. Attempted to contact customer service but no response to emails or Facebook messages and telephone number was continually engaged. Product finally arrived but with instructions for a different style of bench, so had to guess how to assemble.

The two small teak tables I purchased were very well made and arrived beautifully packaged.

My order was placed with Mr teak but supplied by Mr muck. It was a sale item and self assembly. I couldn't assemble the item, a bench, according to the instructions as supplied because it had been mackled up from several other kits. The parts were mismatched and not labelled correctly. I notified Mr teak and Mr muck providing photos of the problems. I have not had a reply from either of them. The bench kit has been modified by carpentry. Not an option for everyone. Most disappointed with the lack of a response. There was no indication in advertising material that the bench had been reduced in price because of damage or construction issues. I feel let down with Mr teak and will think twice before considering using them again. Irrespective of the price.

The warranty. After 18 months the leg on my Hardwick Classic Steamer Chair snapped off. Which led to a cross member snapping as well. I rang Mr Teak and was told its outside the 12 month warranty.
Clearly a build quality fault. Mr Teak take no responsiblity and washed their hands with it in a brusk uncaring manner. Not sure how they can claim the furniture is well made! £250 wasted. BE WARNED!

I have not yet seen the bench but will see it this Saturday. The order process and delivery to a remote area was excellent and very quick given the actual location. Impressive!!

I was unsure about a couple of things so rang the company and spoke to a really nice gentleman who answered all my questions. The bench arrived on time and was easy to assemble with easy instructions. It's of very good quality and my husband loves it. (not an easy man to please).

Easy to order and excellent delivery service and beautiful bench.

Kept in touch. Honest answers very happy with purchase.