I ordered my bench for self assembly on 4 May which was delivered on 7 May with no damage. The package contained already pre-assembled units with good mortis and tenon jointing on the ends for quick a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Mr Teak was easy to order from and it took a few days to arrive. The bench cushion was missing from the order but a simple phone call to Coral and she had it all sorted. The cushion arrived in the pos... Voir plus
On opening box potions of the wood were white with dusty mildew which I washed off. Whilst I appreciate it’s a natural wood product some narrow hairline cracks were evident in the arm rest supports. T... Voir plus
Bench purchased is exactly what we wanted … nice and sturdy, using dowels rather than screws to secure main joints. Item delivered securely by courier, well packaged with all parts and fixings present... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Mr Teak is a family-run business, established in 2000. We are passionate about transforming your outdoor living spaces into luxurious, inviting retreats. As a leading online retailer of high-quality teak garden furniture, we take pride in offering an extensive range of handcrafted, sustainable teak wood sets that elevates your outdoor experiences.
Coordonnées de contact
Unit 5F, Cricket Street Business Park, WN6 7TP, Wigan, Royaume-Uni
- 0161 2043414
- orders@mrteak.co.uk
- mrteak.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 6 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
2 Bleinheim water stained armchairs
I bought 2 Bleinheim water stained armchairs which were reduced. I had been looking for a couple of wooden armchairs for the garden and the reduced price was very good so I thought I would take a chance, I’m so glad I did.
I tried and failed to put one of them together but it was me not the chair (!) as a friend managed to assemble them both in under 30 minutes.
They look good (the water staining is minimal) and even came with a green seat cushion which isn’t mentioned in the description.
So thank you Mr Teak 😊

Réponse de Mr Teak
Good product and very satisfied with…
Good product and very satisfied with it.
Delivery was much later than expected. Ordered in March for delivery in June but ended up ready for delivery at end of July due to shipping problems.
However, although I guess I knew it was being delivered on a pallet, I had no idea how big the pallet would be. It was a kerbside delivery and the pallet was too big to go through my oversized garden gate. It was also about two metres high. My neighbour thought I had ordered a gallows.
The morale of the story is watch the Mr Teak video and be prepared to dismantle a very large pallet and dispose of it but I didn't think this was reasonable for a domestic delivery.

Réponse de Mr Teak
Good quality product but important part…
Good quality product but important part instructions left out so if followed as per printed sheet, it is possible to fit the side panels wrong way-they are not symmetric. This then requires careful drilling of the dowel

Réponse de Mr Teak
Very poor customer service when you…
Very poor customer service when you have a problem with one of the chairs!
Great service
Great service. Cushion arrived very quickly, well packaged and is as described.

Réponse de Mr Teak
Easy to order
Easy to order. Responded straight away. Kept up to date with delivery date and instructions.

Réponse de Mr Teak
The bench we ordered came very late...
The delivery was initially delayed
The delivery was initially delayed and when I called I was told I had gotten the delivery date incorrect, later during the call it was confirmed that in fact I was correct and the delivery would now be the next day. The reason for the delay was that it had not been scanned at the depot . it did not arrive on the Thursday but in fact it was the following Monday. Any comments?

Réponse de Mr Teak
The product is fine but it took me a…
The product is fine but it took me a month to get a delivery date. No updates on progress given after ordering, I had to chase by phone several times.

Réponse de Mr Teak
delievered on time no problem .very…
delievered on time no problem .very safley packed but hard to get rid of pallet

Réponse de Mr Teak
Great product easy to assemble and…
Great product easy to assemble and looks good. Promot delivery and a very reasonable price

Réponse de Mr Teak
Great product and service
Great product, great customer service and went above and beyond to deliver on time.

Réponse de Mr Teak
Although the delivery was somewhat late…
Although the delivery was somewhat late (preordered) the quality of the product was high.

Réponse de Mr Teak
Great Service
Great Service
Cover for a 3-seater Lutyens bench arrived in excellent condition and very swiftly. It is exactly what we need and seems of high quality.

Réponse de Mr Teak
Furniture is satisfactory .The delivery…
Furniture is satisfactory .The delivery service however is poor unless you are able move all items from roadside to garden. Additionally the wooden pallet and frame have to be disposed of by the customer. Regardless of any explanation at the point of ordering we remain of the opinion that the delivery process is poor.
In future we will stick with Blue Diamond .

Réponse de Mr Teak
A great product
A great product, we are very pleased with the bench but poor delivery service

Réponse de Mr Teak
The bench cover is very good
The bench cover is very good. It’s a shame they don’t have a table cover and you have to use a small bench cover instead

Réponse de Mr Teak
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







