Mr Teak Avis 742

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered my bench for self assembly on 4 May which was delivered on 7 May with no damage. The package contained already pre-assembled units with good mortis and tenon jointing on the ends for quick a... Voir plus

Noté 4 sur 5 étoiles

Mr Teak was easy to order from and it took a few days to arrive. The bench cushion was missing from the order but a simple phone call to Coral and she had it all sorted. The cushion arrived in the pos... Voir plus

Noté 3 sur 5 étoiles

On opening box potions of the wood were white with dusty mildew which I washed off. Whilst I appreciate it’s a natural wood product some narrow hairline cracks were evident in the arm rest supports. T... Voir plus

Noté 5 sur 5 étoiles

Bench purchased is exactly what we wanted … nice and sturdy, using dowels rather than screws to secure main joints. Item delivered securely by courier, well packaged with all parts and fixings present... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin

Écrit par l'entreprise

Mr Teak is a family-run business, established in 2000. We are passionate about transforming your outdoor living spaces into luxurious, inviting retreats. As a leading online retailer of high-quality teak garden furniture, we take pride in offering an extensive range of handcrafted, sustainable teak wood sets that elevates your outdoor experiences.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

742 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 6 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Noté 5 sur 5 étoiles

2 Bleinheim water stained armchairs

I bought 2 Bleinheim water stained armchairs which were reduced. I had been looking for a couple of wooden armchairs for the garden and the reduced price was very good so I thought I would take a chance, I’m so glad I did.
I tried and failed to put one of them together but it was me not the chair (!) as a friend managed to assemble them both in under 30 minutes.
They look good (the water staining is minimal) and even came with a green seat cushion which isn’t mentioned in the description.
So thank you Mr Teak 😊

9 juillet 2025
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Réponse de Mr Teak

thanks for the review

Noté 3 sur 5 étoiles

Good product and very satisfied with…

Good product and very satisfied with it.

Delivery was much later than expected. Ordered in March for delivery in June but ended up ready for delivery at end of July due to shipping problems.

However, although I guess I knew it was being delivered on a pallet, I had no idea how big the pallet would be. It was a kerbside delivery and the pallet was too big to go through my oversized garden gate. It was also about two metres high. My neighbour thought I had ordered a gallows.

The morale of the story is watch the Mr Teak video and be prepared to dismantle a very large pallet and dispose of it but I didn't think this was reasonable for a domestic delivery.

11 août 2025
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Réponse de Mr Teak

thank you for you feedback as per our delivery terms in which you agreed to before finishing your checkout it is made clear that large items come on a pallet many thanks mr teak

Noté 4 sur 5 étoiles

Good quality product but important part…

Good quality product but important part instructions left out so if followed as per printed sheet, it is possible to fit the side panels wrong way-they are not symmetric. This then requires careful drilling of the dowel

15 août 2025
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Réponse de Mr Teak

thank you for your feedback.

Noté 5 sur 5 étoiles

Great service

Great service. Cushion arrived very quickly, well packaged and is as described.

13 août 2025
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Réponse de Mr Teak

thanks for the review

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Responded straight away. Kept up to date with delivery date and instructions.

13 août 2025
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Réponse de Mr Teak

thanks for the review

Noté 3 sur 5 étoiles

The delivery was initially delayed

The delivery was initially delayed and when I called I was told I had gotten the delivery date incorrect, later during the call it was confirmed that in fact I was correct and the delivery would now be the next day. The reason for the delay was that it had not been scanned at the depot . it did not arrive on the Thursday but in fact it was the following Monday. Any comments?

12 août 2025
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Réponse de Mr Teak

thank you for you feedback.

Noté 5 sur 5 étoiles

Great product and service

Great product, great customer service and went above and beyond to deliver on time.

7 août 2025
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Réponse de Mr Teak

thanks for the review

Noté 5 sur 5 étoiles

Very good

Arrived in perfect condition. Easy to assemble.

6 août 2025
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Réponse de Mr Teak

thank you for your feedback.

Noté 5 sur 5 étoiles

Great Service

Great Service
Cover for a 3-seater Lutyens bench arrived in excellent condition and very swiftly. It is exactly what we need and seems of high quality.

6 août 2025
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Réponse de Mr Teak

thank you for your feedback.

Noté 1 sur 5 étoiles

Furniture is satisfactory .The delivery…

Furniture is satisfactory .The delivery service however is poor unless you are able move all items from roadside to garden. Additionally the wooden pallet and frame have to be disposed of by the customer. Regardless of any explanation at the point of ordering we remain of the opinion that the delivery process is poor.
In future we will stick with Blue Diamond .

4 août 2025
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Réponse de Mr Teak

all our delivery terms our explainded all the way through the order procces there is even a video stating how we delivery and you also tick a box to say you read all our delivery terms
however you still leave a 1 star reivew very un fair

Noté 4 sur 5 étoiles

A great product

A great product, we are very pleased with the bench but poor delivery service

4 août 2025
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Réponse de Mr Teak

thank you for your feedback.

Noté 4 sur 5 étoiles

The bench cover is very good

The bench cover is very good. It’s a shame they don’t have a table cover and you have to use a small bench cover instead

1 août 2025
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Réponse de Mr Teak

thank you for your feedback.

Noté 5 sur 5 étoiles

Great product

Great product. Prompt delivery .

25 juillet 2025
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Réponse de Mr Teak

thank you for your feedback.

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