Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have loved drinking Mud/Water in place of my morning coffee routine! I'm getting all the great health benefits from the great ingredients and not the negative effects of too much caffeine. I feel ca... Voir plus

Noté 5 sur 5 étoiles

I didn't expect to like the taste of anything with all the mushrooms and a coffee alternative (because I don't like coffee, either) but wanted to health and focus benefits. As someone who started my d... Voir plus

Noté 3 sur 5 étoiles

Approx 30 servings is a humongous lie. I buy this stuff because my disabled adult son saw an ad and thinks its beneficial. Instructions say mix one tablespoon, i literally use a tablespoon measuring s... Voir plus

Noté 5 sur 5 étoiles

Wonderful product. I no longer drink coffee because the truth is you don't know what is being sprayed on those coffee beans. I add just a bit of honey to my mud water and it tastes great and my digest... Voir plus

À propos de l'entreprise

  1. Aliments, boissons & tabac

Écrit par l'entreprise

MUD\WTR™ is a coffee alternative. With 1/7th the caffeine of coffee, mud gives you natural energy, focus without the jitters & crash. If Cacao & Chai had a healthy baby it would taste like mud. Mud is filled w/ adaptogens & organic ingredients lauded b...


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 32 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Not saying this lightly—Mud WTR was the…

Not saying this lightly—Mud WTR was the first morning ritual that truly shifted my life. It set the tone for my days in such a grounded, intentional way that it naturally led to better habits and a smoother flow. One small change, and everything started aligning.
If you’re ready to shift your life- try making this yummy drink a part of your life 🩷

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

MUD/WTR has been the way I start my day…

MUD/WTR has been the way I start my day for over five years now. Starting my day with a product that has multiple health benefits and gives me a clean energy is a ritual I cannot live without. I also love their space in Santa Monica called Gather. Love everything about the company!

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Love Love Love

First of all, I love the products. They've helped me leave my coffee habit in the past and their customer support team is world class.

I also love the ethos of the brand - they don't make any crazy claims and they don't bash other brands. I like that they focus on making a great product and don't contribute to all the noise about mushrooms that seems to be going around.

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

The best coffee alternative

The best coffee alternative. I love MUD\WTR. I drink it every morning with honey, almond butter and milk. I love the flavor, how it makes me feel, and that it's organic and natural! I am sensitive to caffeine so this is the perfect treat for me

12 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Customer Service and Delivery Nonexistent

Customer service is awful. The product is great, but this their second chance with me, and they have actually and somehow become worse and service and shipping. Their website speaks of routines and making mudwtr part of your routine, but it routinely shows up weeks late even if you order before subscription time. Customer service is non existent, no one answers the phone, email takes days to respond. They obviously put no money into customer service or their customers. Im out $45 and no one responds. I would choose Ryse, it one of the other brands because this company does not care or deliver to their customers

11 juin 2025
Avis spontané
Logo de MUD\WTR

Réponse de MUD\WTR

Hey Jason! Super sorry to hear about this sucky experience. Our team lead is emailing you right now to take care of you, and we have already processed a refund for your order. We are also checking in with the shipping carrier to figure out what's going on with shipping. Again, we're sorry about this experience! Look out for that email from our team.

Noté 5 sur 5 étoiles

Great new morning habit

After getting through the coffee withdrawals, I feel like I started noticing a better energy during the day. I still have coffee every now and then but I really look forward to having my cup of mud in the morning now, tastes great and feel like I can "lock in" more all day

18 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Mud/water

As a full time teacher of elementary school and addicted to a large morning coffee, all I can say is WOWZA!!! My mud/wtr arrived in a beautifully put together black canister packaging with gorgeous font. The can twists open to reveal a glorious smell
Of mushroom, cacao and matcha. The hot water melted the smooth powder in a soft palate of smooth taste - light, soft yet creamy. I added a tsp of almond milk and enjoyed the rest of the day. The gift arrived quickly through customs and on my doorstep within a week. YUM;)

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I love my MUD\WTR

I love my MUD\WTR, I drink it every day and felt a major difference in my focus and reduced afternoon slumps! I finally have energy to workout after the work day!!

29 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

It tastes terrible!

It tastes terrible!! Yet only 5 star reviews show up on their ads and websites. The only way it’s drinkable is to add a lot of a flavored sweet creamer

16 avril 2025
Avis spontané
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Réponse de MUD\WTR

Hey there! Sorry to hear we weren't your cup of tea! Feel free to reach out our to our support agents and they'll be sure to set you up with our satisfaction guarantee policy!

Noté 1 sur 5 étoiles

Service and product

I wanted something to replace my daily shot of coffee , sadly this product not only tastes terrible and nothing like what they claim but also does not dissolve fully. There supplement coconut powder was just as bad. I was away in South America and tried the product later than when it arrived. I asked for a refund but they denied. I would not waste money on this expensive product.

14 mai 2025
Avis spontané
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Réponse de MUD\WTR

Hey there Kamal! Sorry to hear we didn't hit the mark for you! I would be happy to get you set up with our satisfaction guarantee policy! I will send you a dm to follow up!

Noté 1 sur 5 étoiles

It’s great and healthy and all!

It’s great and healthy and all!

The problem!

It doesn’t taste like coffee!!!!

The only reason I purchased this awful tasting mud whatever…🤮🤮🤮

Had 1 cup and throwing the rest away in garbage now

6 mai 2025
Avis spontané
Logo de MUD\WTR

Réponse de MUD\WTR

Oh no! While we definitely don't claim to taste like coffee, we can see where the confusion would come from. Sorry to hear you didn't enjoy the taste! We have a bunch of recipes on our site that might help you find the perfect way to Mud. If not, be sure to reach out to our support agents at drink@mudwtr.com, and we'll be sure to help out!

Noté 1 sur 5 étoiles

CUSTOMER SERVICE STINKS!

They used to send an email giving the option to delay your subscription order. That seems to be a thing of the past.
I've been reaching out for 2 days via thrir website, via email and visa their 2 different phone numbers. There has been no real response, just generic messages claiming they'll get back to me soon. I've been charged $40. I filed a dispute with my credit card bank.
Summary: THEIR CUSTOMER SERVICE STINKS! TOTALLY UNACCESSIBLE!

9 avril 2025
Avis spontané
Logo de MUD\WTR

Réponse de MUD\WTR

Hey Kevin! Sorry to hear you're having issues reaching us! Our email address is drink@mudwtr.com and we respond within 24 hours. We also have live chat available on our site. I am sending you a DM to get more info, I would love to help you out!

Noté 1 sur 5 étoiles

I like the product but not the customer…

I like the product but not the customer service. My order arrived incorrect and I have reached out to them 3 times to try and get what I had actually ordered and I have not received any response from them.

4 avril 2025
Avis spontané
Logo de MUD\WTR

Réponse de MUD\WTR

Hey Sarah! Sorry to hear that! I will send you a message now to help get this sorted right away!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. I accidentally signed up for the subscription service, and when I was charged with my monthly fee I reached out to explain and they refunded and sent the product anyway! I feel valued, and the product is great! I needed some time to evaluate and I believe that MUDWTR is right for me.

20 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Not cheap but a pleasant coffee…

Not cheap but a pleasant coffee alternative - personally I use it in Coconut Milk as I prefer it slightly sweeter and with a bit more body than with water (with or without their coconut oil power)
Initially certainly felt the focus boost and coffee like lift, but have been drinking it for so long I no longer notice.
Would be useful to know what a decent dose of the mushroom extracts equates to in cups of this stuff though.
Been a subscriber for several months - bring back the 900gm refill bags!

19 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Taste not as advertised.

I have been using another mushroom coffee product but I kept seeing so many ads for Mudwater so I thought I would give it a try. What a disappointment! The company describes the flavor as "cacao met a chai latte", but all I could taste was cinnamon and it has a gritty texture. Also, it didn't mix well even when using the frother. I'll stick with the other product I've been using

10 février 2025
Avis spontané
Noté 3 sur 5 étoiles

Don't like the taste.......mix it in with hot chocolate powder

Don't like the taste, over powered by cinnamon......so I mixed it in with a jar of hot chocolate powder which improved the taste greatly......and made a great milkshake with the frother........won't purchase again waste of money.......frother is well made tho.......thats the only reason I gave it 3 stars

1 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Stay Away ...

I tried it for the first time. I am a very organic person and eat mushrooms for health. It felt like a major dose of prednisone. High anxiety, neck and chest tight and throbbing. Blood pressure shot sky high and it's usually normal. No thanks ....

25 janvier 2025
Avis spontané

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