Jar was popped open when received, kept expanding and popping the seal. product couldn’t be used and was a strong rotten, fermentation smell
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Lisez les avis des autres
The whole experience of MumsMoss was amazing. I received notification of my order quickly, when I went to collect the young lady who served me was amazing! She was friendly, polite and generally enthu... Voir plus
My whole family loves mumsmoss. I have been using mummsmoss during my very high risk pregnancy when nothing else helped. I started giving it to my then 1 year old, my husband and my 14 year old daught... Voir plus
I have purchased many batches of Seamoss. But Mumsmoss has been the best! I have it religiously everyday and love the benefits. Although I order the same ginger flavour which I love, the other fla... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Mums Moss is a family-run business that provides sea moss related products. We believe that true wealth comes from health. If you are healthy you are wealthy. All of our products are 100% natural!
Coordonnées de contact
Royaume-Uni
- mumsmoss.com
4,2
Bien
236 avis
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The drink i recently ordered is not…
The drink i recently ordered is not natural and not stated that is has traces of E codes in them
16 janvier 2025
Mumsmoss Review
I love my Mumsmoss. I have a tablespoon of it every morning in my lemon and ginger tea. I will continue with it.
11 décembre 2024
Product arrived with only 30 days left…
Product arrived with only 30 days left to expiry date. Wrote to customer service and never got a response.
22 décembre 2024
Réponse de Mumsmoss
Hi Flor,
Thank you for your review. This is a food product that is freshly made without any preservatives .
If the product lasted longer, it would be quite worrying, in the same way you wouldn’t want your fruit or vegetables to last over a month without going bad.
We have to be compliant and adhere to the food safety standards, so unfortunately extending the shelf life of a food product isn’t something we can do as it would be unsafe.
you can freeze the sea moss gel in ice cubes to extend the expiration but if it is chilled in refrigerated the expiry date has to be adhered to.
Hope this adds more clarity,
Very happy with my order
Very happy with my order, great taste and value. Fast delivery great service.
15 décembre 2024
arrived quickly,so far great...too…
arrived quickly,so far great...too early to comment on moss!
11 décembre 2024
Really pleased with the product…
Really pleased with the product definitely reccomended the gel and juices
4 décembre 2024
Arrived with out of date label on it…
Arrived with out of date label on it then informed it was meant to 1 Jan 25
11 décembre 2024
Réponse de Mumsmoss
Hello Gary,
Hope you’re well,
Sorry for the mistake, we are still family run and have a dyslexic member of the family who can get the dates mixed up.
We have taken this feedback onboard and will ensure this doesn’t happen again
High quality in all areas
I've ordered from here a few times now and everytime service and product are great high quality in all areas and great tasting
11 décembre 2024
The drinks are wonderful
The drinks are wonderful, we ordered the ginger moss juice. They arrived really well packed. We would order again.
1 décembre 2024
Overall very good service provided and…
Overall very good service provided and it had different options for you choose from according to your preference which was brilliant!
30 novembre 2024
Start the day healthy
Blends easily into herbal drinks/smoothies.Recommend.
25 novembre 2024
Avis spontané
Tumeric and ginger sea moss
Great service , deliveries are on time and can be easily tracked
5 octobre 2024
Amazing Sea Moss product
Amazing Sea Moss product! Really enjoy the flavours, especially the Sky Juice! Very tasty and highly recommend!!!
9 octobre 2024
Avis spontané
I ordered 2 ginger moss one arrived…
I ordered 2 ginger moss one arrived broken ,I send a message on didn’t get a reply
31 août 2024
Réponse de Mumsmoss
Hello Tonian,
You emailed us on the 4th September and we responded to you on the 8th September and sent out a replacement jar for you.
We respond to emails within 3 working days, and we met that timescale with your email.
We did in fact respond, but were unable to respond immediately to your email.
I recently tried a mums moss drink
I recently tried a mums moss drink, and I have to say, it’s an interesting experience!
The flavor was surprisingly good. I was a bit hesitant, expecting it to taste like the ocean, but it was actually well-balanced with a hint of natural sweetness. The blend of sea moss with fruits made it refreshing and palatable.
19 août 2024
Avis spontané
Mums Moss- inspirational brand
Highly recommend Mums Moss and love the inspirational story behind the brand. Total supporter. Only reason why i didnt give 5 stars this time is due to a discount code not working. Gels are easy to use and good choice of flavours. Love the juices too.
26 juillet 2024
Package was delivered damaged
Package was delivered damaged . Contacted mums moss and received no correspondence back. I know accidents happen which it has in the past and was replaced,however this time nothing. I taken pictures of the package and the delivery company did also. Very disappointed I won’t be ordering again from mums moss.
20 juillet 2024
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