Do not touch this company. I ordered a jacket my normal size medium. Took weeks to arrive. When it did I could not believe the poor quality. It was more like a $20 jacket not $65. Its way too small ve... Voir plus
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Lisez les avis des autres
I have written a previous review about my experience with munawear back in 2025. Even gone as far as reporting my problems with trust pilot customer service. And yet the company is still trading... Voir plus
Yes it’s Mrs Hughes again. Order MW643 This is my third review as Munawear have ignored my many emails asking when they will refund me for the items I’ve sent back to them following their retur... Voir plus
I had a fantastic experience with the support team! Amelia went above and beyond to help me switch my order size at the very last minute, smooth and stress-free. My package arrived quicker than expect... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Quality You Can Feel Each piece is created with thoughtful details and timeless style that fits effortlessly into your day. From soft fabrics to clean silhouettes, we focus on essentials that help you feel confident and comfortable every time you get dressed.
Coordonnées de contact
London, Royaume-Uni
- info@munawear.com
- munawear.com
2,3
Bas
68 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
I've been burned by online shopping…
I've been burned by online shopping before, but Icon changed that. The Aurelia jumpsuit showed up exactly as pictured—great fit, sturdy material, no surprises. Finally, a brand I can trust.
17 septembre 2025
Réponse de Munawear
Hi Christine, thank you so much for sharing this! We’re delighted to hear that the Aurelia jumpsuit was exactly what you expected.
We look forward to welcoming you back to Icon again soon!
Issued replacement, never sent
The shoes arrived, and before 30 days were up, one of them had already worn through with normal use. I notified them and they said they'd resend them which at first was excellent. However they did not, and are now ignoring any further contact from me. It's a shame because they were meant to be durable :/
4 juin 2025
Avis spontané
Réponse de Munawear
Hi Busy Bee, thank you for sharing your experience. We’re very sorry to hear that your replacement didn’t arrive as expected and that you’ve had trouble reaching us. That’s not the level of service we aim to provide.
Unfortunately, we can’t locate your order details from this review alone. Could you please contact us directly at info@munawear.com with your order number so we can resolve this quickly for you? We’d love the chance to make this right.
I had a fantastic experience with Munawear!
I had a fantastic experience with the support team! Amelia went above and beyond to help me switch my order size at the very last minute, smooth and stress-free. My package arrived quicker than expected, and the items look even better in person. Perfect fit, great quality. I'll definitely be coming back for more.
11 septembre 2025
Avis spontané
Réponse de Munawear
Hi Robert, thank you so much for sharing your experience! We’re delighted to hear that Amelia was able to help you with your size switch and make the process smooth. It’s wonderful that your order arrived quickly and that you love the fit and quality of your items.
We’ll be sure to pass your kind words on to Amelia, she’ll be thrilled to hear them. We can’t wait to welcome you back to MunaWear again soon!
My item did arrive but wrong size
My item did arrive but wrong size. Impossible to get a refund or replacement. Don’t buy fron this site
23 août 2025
Avis spontané
Réponse de Munawear
Hi Nick, thank you for taking the time to leave a review. We’re sorry to hear about your disappointment with your order. Our team has already been in direct contact with you regarding your request, and we’ve shared the outcome via email.
If you have any further questions or would like to discuss this again, please feel free to reply to our support team at info@munawear.com. We’re always happy to review concerns directly with our customers.
I believe this website to be a scam
I believe this website to be a scam, I ordered clothes for work at £54.99 and paid £3.99 for priority packing and tracking. 2 weeks later and I still haven’t recieved any items or had any tracking updates. After a week I emailed them and they said it’s definitely coming and now two weeks in, I have emailed again to be told don’t worry it’s coming but there’s an issue with the courier but never told me anything and again no updates on the tracking. After further looking I found the same clothes on Aliexpress for £40 cheaper. Also they say they are American based but I have seen that they also have addresses in Netherlands and Hongkong. Had to get my bank to retrieve the money due to them not giving me it. Stay clear.
21 août 2025
Avis spontané
Réponse de Munawear
Hi Steff, thank you for your feedback. We’re very sorry your order was delayed and that this caused frustration. We completely understand how disappointing that must have been.
We can confirm that your order has since been fully refunded, and we hope this provides closure on the matter. While courier delays can sometimes happen outside of our control, we’re reviewing this case internally to improve communication and ensure a smoother experience going forward.
If you have any further questions, please don’t hesitate to reach out to us at info@munawear.com.
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