mycar Tyre & Auto - Carousel Avis 

227
TrustScore 4.5 sur 5

4,4

Westfield Shopping Centre, Liege Street, 6107 Cannington, WA, AU


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Lisez les avis des autres

Noté 4 sur 5 étoiles

I would have given 5 stars but was told in the initial phone booking that fitting the 4 tyres and wheel alignment would take approx 1 hour. When I dropped the car off when the store opened at 8.30am I... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing service! We brought our van in for repairs and the team at MyCar was incredibly friendly and professional. They fixed everything quickly, they showed us what they fixed and we ended... Voir plus

Noté 5 sur 5 étoiles

Firstly, on-line booking procedure is simple and straight forward albeit in this instance I was told it was a 135K service and paid accordingly. A phone call around midday advised that I had already... Voir plus

Noté 5 sur 5 étoiles

It was a busy Saturday afternoon over the peak Christmas Period. I was running abit late to pick up the car however staff at the counter was patient. I had issues with the fleet card, he was very kind... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - Carousel

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • Westfield Shopping Centre, Liege Street, 6107, Cannington, WA, Australie

  • (08) 6330 7411

4,4

Excellent

TrustScore 4.5 sur 5

227 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(227)

35 647 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely amazing service

Absolutely amazing service! We brought our van in for repairs and the team at MyCar was incredibly friendly and professional. They fixed everything quickly, they showed us what they fixed and we ended up paying less than we expected. Honest, efficient, and super kind — we highly recommend them!

2 mai 2025
Noté 5 sur 5 étoiles

Zip payment

There aren’t many places that allow you to pay with Zip pay. Not the boss but a mechanic assisted with a payment even though he was a little unsure he telephoned the boss to confirm. Payment was made and we were happy. He could have said no but he didn’t

26 avril 2025
Noté 4 sur 5 étoiles

Organised over the phone

Organised over the phone. Very helpful and called back to update me about the tyres we were after. Got us in at the arranged time and completed within the timescale they gave us

9 avril 2025
Noté 1 sur 5 étoiles

I my daughter booked her Holden…

My daughter booked her Holden Commodore to be fixed at Mycar Cannington Carousel, she wasn't sure what was wrong with car as it was running very rough. Mycar said they fixed the problem and charged her over $1,300. That day after she paid for it, she drove her car to work but it broke down and wouldn't start at the traffic lights. She booked the car back at Mycar Carsousel and the workshop said they had to find the problem again and charged her another $350 just to look at the engine again. Mycar Carousel charged her well over $1,700 and didn't fixed the problem and said to fix the car it will cost well over $9,000 in a quote emailed to her.

Please don't not use Mycar Cannington Carousel, they haven't got a clue how to diagnose and identify the car problem.

28 mars 2025
Avis spontané
Logo de mycar Tyre & Auto - Carousel

Réponse de mycar Tyre & Auto - Carousel

Hi Chilton​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 3 sur 5 étoiles

Easy booking and great location

Easy booking and great location, only request would be for more information when collecting vehicle. Had a wheel alignment and balance completed but no information or concerns advised at time of pick up. Believe we need some work completed to the front end but aren’t 100% sure.

9 avril 2025
Noté 2 sur 5 étoiles

The problem I had with my car was not fixed.

The problem I had with my car was not fixed. When I asked about it over the phone before payment and collection of vehicle I was told that upon looking they didn't find anything or maybe it was a small fix, but when I picked up my vehicle the issue I had was still there. All they did was the oil change and the rest that comes with a normal service.

5 avril 2025
Noté 2 sur 5 étoiles

First time I had my car serviced here

First time I had my car serviced here. Was charged a different price online, was told I would receive a discount at the end of the service. I was disappointed a wash and vac wasn’t included also didn’t have a summary of the service the tyre condition or breaks etc

5 mars 2025
Noté 5 sur 5 étoiles

I will be back

Firstly, i phoned and Patrick was very helpful. Going into store and David at the counter was very lovely, professional and informative. My car was ready and waiting for me, which is always a bonus.
I do feel sorry for your team with the location and the amount of parking bays that Carousel My Car only has. But it wont stop me from going back.

12 février 2025

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