mycar Tyre & Auto - Mackay Avis 

Their service was always great, the staffs are friendly and we never had any issues with their booking or their service.

The service was not done according to the log book. I also had to pay nearly $100 extra to get the book stamp. Was told that they don't stamp the book for a $286 service. They left oil spill on the engine and charge me for 7lt of oil where the engine only take 4.9lt of oil with a new filter. They did not even check the tyre pressure. They had to replace the air and fuel filter on this service which they did not.

Best customer service in Mackay.

Contacted MyCar Mackay regarding my recent service and was speaking to the Manager. She was so rude and starting yelling over the phone at me when I asked whether my tyres were rotated and balanced as I had not had a service for over a year. My invoice stated nothing about my tyres which are covered by the Tyrelife Saver Program. Certainly no customer service from that Manager! So disgusted as been with Mycar for years.

Staff were very friendly. Work was done in a timely manner. Julie was able to source my needed tyres from Rockhampton. She is very efficient and helpful. Will return to Mycar again. Thankyou. Julie Margrie. Mackay.

Staff were friendly and efficient
Services were done in great time.
No improvement needed, great work shop.
Definitely recommend to others

Friendly, courteous staff, job completed in a good timeframe.

Rude office staff...

Very easy to book online and friendly staff!

Society is dropping its standards.
This business remains reliable and open and I appreciate their professionalism/

The team at My Car Mackay are very friendly and helpful. Only doing what needs to be done and not slapping on extras that aren’t necessary. They are honest and reliable and will be going back.

No comments

Got me in before my big trip and excellent communication as my car had alot wrong with it. Now drives like a new car

Service was prompt and staff very courteous

Staff are approachable and friendly and went out of their way to fit my car service in to suit me.

Everything was done perfect, except the wheels weren't rotated

Could not fault the team - fantastic 5 star service! Thanks team, your efforts are much appreciated.

Called for a quote and person we spoke to was very helpful. Booked our car is quickly, and had the job done in a timely manner. Great customer service 👏

I normally have my service when I was still working in Mackay due to the friendly staff and service. Today I had a very bad customer service by the named Julie. She doesn’t need to shout over the phone and I am very calm over the phone but she’s still have an attitude. I don’t understand why she ended up to answer the phone sounds like that. I was so disappointed to have her over the phone. You just wrecked my day and add my stress.