mycar Tyre & Auto - Mackay Avis 

341
TrustScore 4.5 sur 5

4,6

Mt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740 Mackay, QLD, AU


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Outstanding customer service. Young man at reception was friendly and went out of his way to make sure that my car was running smoothly. They didn't have the part that I needed at the time but gave me... Voir plus

Noté 5 sur 5 étoiles

Julie at Mycar Mt. Pleasant 4740 was amazingly helpful. Very thorough and knowledgeable. She talked me through the issues I was having, and was very polite and pleasant. Thanks Julie for taking a bi... Voir plus

Noté 5 sur 5 étoiles

Wonderful customer service, easy to book in, fast service, did my puncture repair for free giving me peace of mind before a big drive. Will be back again, thank you guys!

Noté 4 sur 5 étoiles

The job was completed in quick time no complaints with the work at all, my reason for 4 stars is the attitude of the staff. There are no happy friendly smiling faces to be seen, one young man walking... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - Mackay

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • Mt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740, Mackay, QLD, Australie

  • (07) 4848 7505

4,6

Excellent

TrustScore 4.5 sur 5

341 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(341)

32 192 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The guys at Mackay were excellent

The guys at Mackay were excellent, they were extremely busy due to being down a staff member but that didn’t stop them from performing at their best , I would highly recommend Mackay Mycar

11 novembre 2024
Noté 5 sur 5 étoiles

Efficient and Reliable

I have had almost all my car repairs and services done by this company over many years. I have always found the staff friendly and proficient and I have confidence in their work and advice.

8 novembre 2024
Noté 5 sur 5 étoiles

Great service

Staff were friendly and very efficient. They delivered my car back to me when promised. Car feels great with the new tyres.

6 novembre 2024
Noté 5 sur 5 étoiles

100K Service - Toyota

Booking (and change of booking) was convenient and quick and friendly
Actual service was quick and appears to be thorough
Happy with charges

4 novembre 2024
Noté 1 sur 5 étoiles

Woman in office refused to sign oil…

Woman in office refused to sign oil change section in log book. Also refused to reset oil change reminder on car computer. Appalling customer service.

Update: Generic response saying sorry etc get in touch. You have my details you get in touch with me!!!

29 octobre 2024
Logo de mycar Tyre & Auto - Mackay

Réponse de mycar Tyre & Auto - Mackay

Hi Glenn​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 1 sur 5 étoiles

MyCar Mackay as employed the worst or…

MyCar Mackay as employed the worst or should l say rude person to become their receptionist. I got changed for a service on my car which was not carried out. When l asked for my money back, l was told never to come to their garage again. Lawsuit coming your way mycar

26 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Friendly Service

Friendly Service, professional, knowledgeable,cost was reasonable aswell,will be taking my car back whenever I need a service!

4 octobre 2024
Noté 5 sur 5 étoiles

Great to be able to book and pay…

Great to be able to book and pay online.
Car ready within time frame, gave feedback on service, and the lad took my shopping trolley back for me now that is service with a smile . Well done

3 octobre 2024
Noté 2 sur 5 étoiles

Disappointed

It said in the report that a detailed inspection was carried out, however a brake light that was not working was not fixed or mentioned in the report, I would imagine that would be one of the first things checked. Disappointed

28 septembre 2024
Noté 3 sur 5 étoiles

Service and price was good, had to take my car somewhere else to set the service on the computer.

I was happy with my service and price done on my car. When I called to make the appointment I asked if they can service my type of car and they said yes they could. So I booked in to have it done. When my husband collected my car they said that I had to take my car somewhere else to get the electronic services set as they don't have the equipment to do that. So now I have to take my car back to the original place where I was getting my services from and somehow explain to the that I didn't come to them for the service but now I would like them to set my servicing on my computer, very embarrassing on my behalf as I am a loyal person.Just wanted to give Mycar a go to do a full service. I still have not had a chance to take my car to get the service set.

13 août 2024

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