Outstanding customer service. Young man at reception was friendly and went out of his way to make sure that my car was running smoothly. They didn't have the part that I needed at the time but gave me... Voir plus
Établissement
Changer d'établissementMt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740 Mackay, QLD, AU
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Julie at Mycar Mt. Pleasant 4740 was amazingly helpful. Very thorough and knowledgeable. She talked me through the issues I was having, and was very polite and pleasant. Thanks Julie for taking a bi... Voir plus
Wonderful customer service, easy to book in, fast service, did my puncture repair for free giving me peace of mind before a big drive. Will be back again, thank you guys!
The job was completed in quick time no complaints with the work at all, my reason for 4 stars is the attitude of the staff. There are no happy friendly smiling faces to be seen, one young man walking... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Mackay
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Mt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740, Mackay, QLD, Australie
- (07) 4848 7505
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Very easy to book online
Friendly service
Will definitely be rebooking :)
Julie was amazing in your Mt Plesant…
Julie was amazing in your Mt Plesant branch. will definitely be using your company again, and recommending you to my family and friends. I had a RWC complete on my vehicle 100% happy with the service.
The guys at Mackay were excellent
The guys at Mackay were excellent, they were extremely busy due to being down a staff member but that didn’t stop them from performing at their best , I would highly recommend Mackay Mycar
Efficient and Reliable
I have had almost all my car repairs and services done by this company over many years. I have always found the staff friendly and proficient and I have confidence in their work and advice.
Great service
Staff were friendly and very efficient. They delivered my car back to me when promised. Car feels great with the new tyres.
100K Service - Toyota
Booking (and change of booking) was convenient and quick and friendly
Actual service was quick and appears to be thorough
Happy with charges
Travelling from Ingham to Brisbane
Travelling from Ingham to Brisbane, an ignition coil failed. Julie was prompt in fiting the replacement part and got me back on the road in 10 minutes. Great service.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Woman in office refused to sign oil…
Woman in office refused to sign oil change section in log book. Also refused to reset oil change reminder on car computer. Appalling customer service.
Update: Generic response saying sorry etc get in touch. You have my details you get in touch with me!!!

Réponse de mycar Tyre & Auto - Mackay
MyCar Mackay as employed the worst or…
MyCar Mackay as employed the worst or should l say rude person to become their receptionist. I got changed for a service on my car which was not carried out. When l asked for my money back, l was told never to come to their garage again. Lawsuit coming your way mycar
Friendly and professional.
The team is always friendly and helpful. They really know their stuff!
Excellent customer service and very…
Excellent customer service and very reasonably priced offering great aftercare package.
They said my car head lights fixed but…
They said my car head lights fixed but not then upon checking and taken back to them then they replaced. If I didn't checked and believed their words then I would be in trouble driving that evening in dark.
The lady on the reception was extremely…
The lady on the reception was extremely lovely and very quick and efficient service time.
Friendly Service
Friendly Service, professional, knowledgeable,cost was reasonable aswell,will be taking my car back whenever I need a service!
Great to be able to book and pay…
Great to be able to book and pay online.
Car ready within time frame, gave feedback on service, and the lad took my shopping trolley back for me now that is service with a smile . Well done
Disappointed
It said in the report that a detailed inspection was carried out, however a brake light that was not working was not fixed or mentioned in the report, I would imagine that would be one of the first things checked. Disappointed
Service and price was good, had to take my car somewhere else to set the service on the computer.
I was happy with my service and price done on my car. When I called to make the appointment I asked if they can service my type of car and they said yes they could. So I booked in to have it done. When my husband collected my car they said that I had to take my car somewhere else to get the electronic services set as they don't have the equipment to do that. So now I have to take my car back to the original place where I was getting my services from and somehow explain to the that I didn't come to them for the service but now I would like them to set my servicing on my computer, very embarrassing on my behalf as I am a loyal person.Just wanted to give Mycar a go to do a full service. I still have not had a chance to take my car to get the service set.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







