I've been using the Aristorm S Shape 30k machine for a few months now. So far I have had excellent results. I can definitely see fat reduction in my upper arms, thighs and upper belly. You need to be... Voir plus
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MyChway has exceptional customer service. They were very professional reaching out to me and keeping me updated every step of the way. They were also prompt in responding to my inquiry before my pur... Voir plus
Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machin... Voir plus
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First off, Oran who was is my contact here is amazing! Very helpful in getting me the best deals and listening to everything I need and giving me the best recommendations. Customer service is 10/10... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Coordonnées de contact
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, Chine
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
4,7
Excellent
225 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer Service has been exceptional…
Customer Service has been exceptional and Amelia was the one who had assisted me with diagnosing and finding out how to properly install my machine. 5 stars. Thank you so much.
20 février 2025
Avis spontané
Réponse de myChway
Thank you for your fantastic feedback!
We’re so pleased to hear that Amelia was able to assist you with diagnosing and properly installing your machine.
Your 5-star rating is greatly appreciated, and we’re always here to support you!
Excellent customer service
Excellent customer service, very prompt responses (please consider the time difference wherever you are) to my questions. The machine I ordered is as expected and I think a very reasonable price. It did take me a while to get it however that was due to clearing customs.
18 février 2025
Avis spontané
Réponse de myChway
Thank you for your feedback!
We're glad you were happy with our service and the machine.
We appreciate your understanding about the customs delay. Let us know if you need anything else!
Excellent service
Excellent service, swift delivery. Machine arrived quickly and instructions were pretty straightforward. The best part is I am already getting results.
13 février 2025
Avis spontané
Réponse de myChway
Thank you for your kind words!
We're happy to hear you're already seeing results and that the delivery and instructions met your expectations.
We appreciate your support!
Love Mychway!!!!
Amazing customer service. Quick shipping and great products. Thanks Amelia, Thanks Oran, and Thanks Miya. They answered allllllll my questions and concerns Fast.
1,000 of 100 recommended ❤️
12 février 2025
Avis spontané
Réponse de myChway
Thank you so much for your wonderful feedback!
We’re thrilled to hear about your positive experience with our team. We truly appreciate your recommendation.
The entire process was fabulous…
The entire process was fabulous however, came in earlier than expected. Loved shopping with your company. Highly recommend.
13 janvier 2025
Réponse de myChway
Thank you for your kind words and positive feedback!
We're thrilled to hear you had a great shopping experience with us. We appreciate your recommendation.
Good service and Amelia's attention was…
Good service and Amelia's attention was very efficient, she helped me with all my questions regarding the machine, highly recommended
10 février 2025
Avis spontané
Réponse de myChway
Thank you for your kind words! We're thrilled to hear that Amelia was able to assist you efficiently and answer all your questions. Your recommendation means a lot to us, and we appreciate your support!
Amelia was the best representative that…
Amelia was the best representative that I have ever dealt with. She answered all of my questions and helped me with my new order. I cannot wait to order more products from mychway!!!!
9 février 2025
Avis spontané
Réponse de myChway
Thank you for your wonderful feedback!
We’re delighted to hear that Amelia provided you with exceptional service.
We truly appreciate your support.
Great equipment and Custumer service…
Great equipment and Custumer service 100% recommend!
5 février 2025
Avis spontané
Réponse de myChway
Thank you for your kind words! We're delighted to hear that you're satisfied with our equipment and customer service. Your recommendation means a lot to us!
Amelia was very prompt on all the…
Amelia was very prompt on all the instructions on this machine. She always got back to me in a timely manner
14 janvier 2025
Avis spontané
Réponse de myChway
Thank you for your kind feedback! We're thrilled to hear that Amelia provided prompt and timely assistance.
Your satisfaction is our priority, and we appreciate your support!
Unoisetion 6 in 1
Bought the Unoisetion 6 in 1 Cavitation/RF/Laser Lipo and everything was great except the Body RF probe. I spoke with Amelia and within 3 days including the weekend I had a new RF probe and everything was working and amazing on this machine! MyChWay is highly recommended!
17 janvier 2025
Avis spontané
Réponse de myChway
Thank you for your wonderful review!
We're so glad to hear that you’re enjoying your Unoisetion 6 in 1 machine and that Amelia was able to assist you quickly.
Your recommendation means a lot to us, and we truly appreciate your support!
Great products and exceptional customer…
Great products and exceptional customer service always willing to help if there's any issues great communication satisfaction is there a number one concern.
20 janvier 2025
Avis spontané
Réponse de myChway
Thank you so much for your kind words!
We’re thrilled to hear that you’re happy with our products and customer service.
Your satisfaction is our top priority.
Amelia was very patient and explained…
Amelia was very patient and explained everything to me no matter how many questions I asked
14 janvier 2025
Avis spontané
Réponse de myChway
Thank you for your kind feedback!
We're thrilled to hear that Amelia was able to assist you patiently and thoroughly.
We appreciate your support!
Happy with delivery to Australia
Happy with delivery to Australia, machine arrived in perfect condition
30 décembre 2024
Avis spontané
Réponse de myChway
Thank you for your feedback! We're glad to hear that your machine arrived in perfect condition and that you're happy with the delivery to Australia. We appreciate your support!
Mychway is a great website highly recommend
There machines are top of the line. I only order from them. They give the best deals and I know I can trust what I am getting from them highly recommend this site.
22 décembre 2024
Réponse de myChway
Thank you so much for your kind words and support!
We're thrilled to hear that you trust our products and enjoy the deals we offer.
For any further inquiries, please feel free to reach out.
Extremely helpful
Extremely helpful! Great customer service! Will shop with again🙏🏽👍🏾
12 décembre 2024
Avis spontané
Réponse de myChway
Thank you for your kind words!
We’re delighted to hear about your positive experience.
If you have any further inquiries, please don’t hesitate to reach out.
Machine not strong enough
26 septembre 2024
Réponse de myChway
We’re sorry to hear that the machine didn’t meet your expectations. Please note that our accessories come with a 3-month warranty, and the main unit is covered for one year.
We’ve already reached out to you via email and WhatsApp to address your concerns.
Kindly check your messages at your earliest convenience, and we’ll be happy to assist you further.
We value your input and are here to ensure your satisfaction.
Shipping was fast
Shipping was fast, great communication and the hydrafacial machine is great ! Will purchase more items from here .
18 décembre 2024
Avis spontané
Réponse de myChway
Thank you for your kind words!
We're glad to hear you're happy with the fast shipping and communication. We appreciate your support.
Réponse de myChway
Thank you for your kind words! We’re thrilled to hear that you were satisfied with our assistance and support.
Great overall experience
The equipment arrived quite quickly - I had no worries over that especially as it was coming from overseas. The machine arrived intact, no scratches or anything to give me worries. Putting together was easy and I have am starting to see the difference. Consistency and patience are key elements.
23 novembre 2024
Réponse de myChway
Thank you for your kind feedback!
We're glad to hear that your equipment arrived quickly and in perfect condition.
It's wonderful to know you're already seeing results—consistency and patience truly make all the difference.
We appreciate your support!
Thank You, Amelia!
I own the UNOISETION. I needed help. Amelia sent me the information to give me help. Thank you.
14 décembre 2024
Avis spontané
Réponse de myChway
Thank you for your kind feedback!
We're glad Amelia was able to assist you.
If you need further help, don't hesitate to reach out!
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