I used to buy Russian groceries in London retail Russian shops. MyFooDen offers lower prices even with shipping costs. Only hiccups that ever occurred were the fault of DHL and not the seller. All my... Voir plus
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This was my first purchase with MyFooDen, and it was a great experience! Everything arrived thoughtfully packed and still chilled, and it has been fun learning about and trying out traditional Europea... Voir plus
Wow! I'm super impressed - my favourite mineral water from Poland that's really hard to get anywhere else, especially via home delivery and in large quantities (eg.12) is no problem for MyFooDen - the... Voir plus
I was very happy with the items I bought from you and letting me know the delivery times was outstanding, every thing arrived safely packed. And the Lisker Wiejskie herrings in various sauces were ou... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Online grocery store. We're the go-to place for online shopping of European and Eastern groceries in the United Kingdom. Home delivery across the United Kingdom. Welcome to MyFooDen, an online grocery store / supermarket that's enhancing the way people shop for their food. We offer a wide variety of European and Eastern groceries with home delivery service throughout Great Britain! Our selection of products is unrivalled, and we're always updating our catalogue with new and exciting items. With MyFooDen, there's no need to compromise on taste - explore our range today and see for yourself! You can find a large variety from delicacy produce like salami or caviar all the way up through dairy/cheeses, beverages & your everyday essentials here. Our mission: enhance everyone’s grocery shopping experience by providing easy access to a large choice of Pan-European and Eastern products, all in one place. We're delivering now throughout the United Kingdom and we do it quickly via our national couriers. We use a top solution of superior packaging to transport products that require refrigeration. The high performance thermal insulated packaging we use was specifically made for packing and delivering chilled food products. It is 100% sheep's wool that has been washed in a natural process, scoured and sealed with micro-perforated polyethylene wrap. The wool fibers minimise humidity and condensation through absorption of moisture, resulting in a stable temperature. Natural and sustainable, wool insulation is compostable and biodegradable. Keep in touch with us so that you stay informed on these exciting developments - there's always something new happening over here at MyFooDen.
Coordonnées de contact
Unit 1C Commonwealth Buildings, SE18 5NS, London, Royaume-Uni
- 07799431252
- contact@myfooden.com
- myfooden.com
4,6
Excellent
253 avis
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I received damaged goodszła in a box that…
I received damaged goods in a box that smelled of fish and incomplete goods.
The order was for 4 bottles of Mogen David red wine
Concorn and one bottle of Carlo Rosso white wine. I received 2 bottles of red and one of white... One was refunded and 1 was not... I will never order anything from you again!!!
28 août 2023
My order was missing an item
My order was missing an item. I asked for a refund. No one got back to me. Then I got a promo email from them so I asked again for a refund, they apologised and said they will sort it. It had been about 2 weeks now and no refund.
30 août 2023
Réponse de MyFooDen
Hello Max,
First of all, thank you for shopping with us!
We took notice of your feedback and contacted you via email straight away to clarify and reconfirm the refund was issued and we shared all the transaction (refund) details, technical details and everything relevant that you can take and challenge your bank with. You, however, did not respond to our email.
The refund was processed and issued in 24 hours.
We also explained to you that, depending on whom you are banking with and the country of origin of the card issuer, it can take a lot of time for a refund to reach your account, because of your bank's policies. They withhold the funds, not us.
For example, it took 2 months for a refund to reach a card that was issued in Ukraine and that has nothing to do with us and everything to do with the policies of the issuing bank.
If you need any further help, we are more than eager to continue to assist you. Simply reply to our email.
Wrong packaging order
You have packed heavy jars on top of fragile biscuits - hence ruined them all as they were all broken and crumbled
28 août 2023
The items I ordered arrived quickly and…
The items I ordered arrived quickly and very well packed. Certainly a company it was nice to deal with.
28 août 2023
Always fantastic service
28 août 2023
One of my favourite online shop
One of my favourite online shop. Very fast shipping and great quality of food.
27 août 2023
I really love them thank you
27 août 2023
Some items were damaged
Some items were damaged, some were out of date. Delivery took over a week. Not really impressed with this company.
27 août 2023
Very happy with the service
Good selection, products with a reasonably long expiry date, prompt delivery.
6 août 2023
I my ordered one week ago
I my ordered one week ago , spent 7£ for de delivery, no sign of my order . Definitely I’ll never order again :)
7 août 2023
Réponse de MyFooDen
Hello Noelia,
First of all, thank you for the order and the review! We welcome both positive and critical views.
We're a little surprised to note that you did not receive your order; your order was placed on 6th and we shipped on 8th with Royal Mail. You should receive automatic email notification about the progress and whereabouts of your parcel from both ourselves and Royal Mail. If you did not see any, may you please check your spam/junk folders?
For a reason unknown to ourselves at the moment, Royal Mail did not honor the delivery time frame of the service we booked, which is why you are experiencing a delay in receiving your parcel, for which we can ever apologize!
Promptly, we are launching an investigation with Royal Mail and will communicate to you directly the outcome of it.
Like being on holiday
This was my first purchase with MyFooDen, and it was a great experience! Everything arrived thoughtfully packed and still chilled, and it has been fun learning about and trying out traditional European foods that you can’t otherwise get anywhere in the UK! It’s like being on holiday!
2 août 2023
Five stars for sure
An excellent catalogue of interesting foods, backed up with first class logistics and competitive pricing. I shall certainly shop again and can thoroughly recommend MyFooDen. Five stars for sure.
3 août 2023
Pleased with the product
Pleased with the product. Package was well insulated and was delivered as advised.
31 juillet 2023
Excellent European food online
Excellent European food online. Swift delivery and very helpful and personal customer service. I am a regular customer. Xx
31 juillet 2023
I recieved excellent service …
I recieved excellent service ,updated throughout the progression of the order. The food arrived well packed and in very good condition. I will be happy to purchase from this business again.
30 juillet 2023
Excellent performance from start to finish !!!
Everything in the company's service is as expecting - starting with easiness of using the web page for ordering, good quality products offered for sale & finishing with perfect, friendly deliverence of things ordered in good condition!!!
27 juillet 2023
a great place to order eastern european…
a great place to order eastern european food!
27 juillet 2023
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