⚠️ WARNING – My Fox Bag / Shop App More than ONE MONTH after ordering, my Fjallraven Lada Sweater Dark Navy has still not arrived in Quito, Ecuador. They shipped it and now refuse any responsibil... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Voir plus
L'entreprise a répondu
I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Voir plus
L'entreprise a répondu
- Bought the bags on the 19th August. - Reached my mailbox in Singapore on the 31th August - Bags are authentic, new, and undamaged. Very happy with my purchase and how fast they arrived. Price i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.
Coordonnées de contact
J & S House, CW9 7LU, Northwich, Royaume-Uni
- 01606359100
- info@myfoxbag.com
- myfoxbag.com
4,2
Bien
370 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de My Fox Bag
Hello Ian,
Thanks so much for the review, we really appreciate your custom.
Kind regards,
My Fox Bag.
Informaciones muy clara
24 mai 2023
Réponse de My Fox Bag
Hello Emilio,
Thanks so much for the amazing review, we really appreciate your custom.
Kind regards,
My Fox Bag.
Easy to Buy and Fast Shipping
23 mai 2023
Réponse de My Fox Bag
Hello,
Thanks so much for the amazing review, we really appreciate your custom.
Kind regards,
My Fox Bag.
Desconsiderados
Aún no llega mi pedido y pasaron 5 meses y después me comentaron que s e perdió mi pedido .
22 mai 2023
Réponse de My Fox Bag
Hello Alejandro,
I can see that the courier attempted to deliver your parcel but no one was home. After checking, the parcel is still in your country.
Please follow the instructions on the slip they left you through your letterbox.
If you need further help on this, please do not hesitate to reach out to us and we can get this sorted for you.
Thanks,
My Fox Bag.
High Coast pocket bag
The product I wanted was available at a great price and delivered quickly.
20 mai 2023
Réponse de My Fox Bag
Hello Allison,
Thanks so much for the amazing review, we really appreciate your custom.
Kind regards,
My Fox Bag.
Réponse de My Fox Bag
Hello EE,
Thanks so much for the amazing review, we really appreciate your custom.
Kind regards,
My Fox Bag.
Réponse de My Fox Bag
Hello Jair,
Thanks for the amazing review, we really appreciate your custom and we look forward to seeing you shop with us next time!
Kind regards,
My Fox Bag.
Réponse de My Fox Bag
Hey Lynn,
Your 5 star review is massively appreciated, thanks for taking the time to write these kind words.
Kind regards,
Jordan.
He told me that the product would take…
He told me that the product would take 5/7 business days and it still hasn't arrived
28 avril 2023
Réponse de My Fox Bag
Hello David,
We are so sorry to hear this.
We have dropped you an email and we will be sure to look into this as soon as possible.
Thanks,
My Fox Bag.
Always excellent
Always excellent. My go-to store for all things Kånken! Speedy shipping, good prices and great customer service. What’s not to like?! If they ever manage to source Kånken mini no2 again, I shall buy many to add to my large collection. Buy with absolute confidence from this shop!
22 avril 2023
Réponse de My Fox Bag
Hello,
Thanks so much for the amazing review, we really appreciate your amazing custom.
Kind regards,
Jordan.
Réponse de My Fox Bag
Hey Samantha,
Your 5 star review is massively appreciated, thanks for taking the time to write these kind words.
Kind regards,
Jordan.
Easy site and fast delivery
17 avril 2023
Réponse de My Fox Bag
Hello Batool,
Thanks so much for the review, we are so happy you found our website easy to use!
Kind regards,
Jordan.
Safe Purchase from Abroad
The price is cheaper through website, clear information about the shipment, the bag was well-wrapped, I received the correct product safely
27 mars 2023
Réponse de My Fox Bag
Hi Meidyca,
Thanks so much for the amazing review, we really appreciate your amazing custom.
Kind regards,
Jordan.
I havent received my order yet
26 mars 2023
Réponse de My Fox Bag
Hi Eka,
If you message us directly, we can assist with this - I just had a quick look at your tracking and can see it is awaiting collection at your local delivery point! Please look at the tracking that was sent to you and you should be able to collect, as it has been at the collection point for 1 week.
Kind regards
My Fox Bag
Excellent service ordered received no…
Excellent service ordered received no difficulties all as expected very happy and just ordered another back pack from them
1 avril 2023
Réponse de My Fox Bag
Hi Maura
This is great feedback and we appreciate you taking the time to leave a review.
Kind regards
All went well in the end
There were several dalays with my prcel being shipped. Apparently my parcel got lost and I had to wait almost 2 weeks, but the support team helped me out and sent a new one.
28 mars 2023
Réponse de My Fox Bag
Hi Ena
We're sorry there was an issue with the courier, but happy to have helped resolve this and pleased that you got a replacement quickly!
Thank you for your kind words.
Best regards
My Fox Bag
great service
27 mars 2023
Réponse de My Fox Bag
Thank you Keely! We really appreciate it.
Kind regards
My Fox Bag
Réponse de My Fox Bag
Thank you for the 5 star review and thank you for your order.
Kind regards
My Fox Bag
Excellent service and fast delivery
Excellent service and fast delivery. Love the backpack!
25 mars 2023
Réponse de My Fox Bag
Hi Katerina,
Thank you so much for leaving this 5 star review, and thank you for your order! We're really pleased you're so happy with your new Kanken!
Kind regards
My Fox Bag
I am very happy with the order
I am very happy with the order! delivery to Armenia by royal mail was 8 working days + 4 days of local delivery. The backpack is very beautiful, I ordered it in flint grey colour, I thought it would be too light, but the colour turned out to be perfect! The store offers a wide range of products and the customer service was excellent! So, I highly recommend my fox bag store!
12 avril 2023
Avis spontané
Réponse de My Fox Bag
Hi Anya,
We're really pleased that you're happy with your purchase and that the colour is perfect for you! Thank you for your order and for taking the time to leave this review!
Kind regards
My Fox Bag
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