MyHappyPlace.co Avis 

137
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Delivery was 5 days later than communicated. No proactive communication was offered. No one should trust ship date information. No one should expect a quick reply to issues Poor customer service... Voir plus

Noté 5 sur 5 étoiles

Even better than imagined! I ordered a coordinates print and watercolor painting and I love them. The design is so cool and everybody keeps asking me where I got those! Shipping was also fast (4 days... Voir plus

Noté 5 sur 5 étoiles

Hands down the best keepsake I could imagine. I really love their coordinates posters and the quality is amazing. But what I liked most is their customer rep Lisa. She did an amazing job and helped me... Voir plus

Noté 5 sur 5 étoiles

I’m very pleased with this company. I accidentally ordered the wrong size and emailed customer service requesting assistance. I received an answer from Kate within 24 hours and she was absolutely wond... Voir plus

À propos de l'entreprise

  1. Artisanat d'art

Informations provenant de diverses sources externes

Just upload your favorite spot in the world to MyHappyPlace.co and let our designers create a stunning and unique poster for you.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

137 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,8

Tous les avis

(137)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Love Love Love our personalized posters!

We are in love with two of personalized posters from my happy place. I love the quality of the products and these posters definitely bring more character into our home. Also the customer service is really helpful and response with fast speed.
We will for sure order more posters or gift in the near future.

31 janvier 2022
Avis spontané
Logo de MyHappyPlace.co

Réponse de MyHappyPlace.co

Hi Judy,
thank you so much for your feedback! We would love to have you as our customer again!
Kate

Noté 5 sur 5 étoiles

Gifted and loved it so purchased one for me…

I purchased the coordinates poster for a friends new home! Loved it so much I purchased one for myself! I love it and It looks amazing.. a quick turnaround from order to when it shipped! Their customer service was quick on replies! Definitely an all around great experience and quality product!

14 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Kate at Myhappyplace.co

This company/website was a delight to deal with! Kate the representative I had the pleasure to deal with was kind,understanding, and professional. She corrected the problem (and I think it was my fault for not confirming the shipping address not positive but..) and said she would ship another one! It was such a relief to get a very quick and positive solution. No hassle, no waiting. Thank you so very much Kate!!!
Marcia

10 janvier 2022
Avis spontané
Noté 4 sur 5 étoiles

I loved the print but for what I paid I…

I loved the print but for what I paid I think a frame, even if generic should be offered with purchase. A print for over $40 is aggressive. The meaning behind it is what I wanted so I will find a frame I also love. I will continue to shop with this company in the future.

7 janvier 2022
Noté 1 sur 5 étoiles

Haven’t received order after over a…

Haven’t received order after over a month. No reply from customer service. Do not order from.

7 janvier 2022
Logo de MyHappyPlace.co

Réponse de MyHappyPlace.co

Hi Jerry,

I'm very sorry for the late reply. You placed your order a little over two weeks ago - not over a month but still too long ago so you should have received your order already. We contacted the shipping provider and only just received a response from them. Unfortunately, it seems like your shipment was lost in transit. I'm very sorry about this! I immediately issued a reprint to be sent your way using expedited shipping. It should reach you between Jan 11 and 13.

I'm very sorry for the inconveniences caused! Please feel free to reach out if it does not arrive or if there is anything else I can help you with.
Best,
Kate

Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would, but that was not an option. I am sending a complaint to the better business bureau, declining the charges to my bank account (and I don't guess there is much I can do about fraudulent busines practices in Germany-shocker).

This is hands-down the worst company I have ever done business with.

31 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

I Didn’t receive my frame

I ordered a print and frame and didn’t receive the frame

9 décembre 2021
Logo de MyHappyPlace.co

Réponse de MyHappyPlace.co

Hi Sheldon,

I just checked the status of your order. Your two items were sent in two separate shipments. Your frame is actually scheduled for delivery today. We sent you the tracking link a few days ago via email. Please let us know if you don't receive the frame today and we will gladly help you with this!
Best,
Kate

Noté 1 sur 5 étoiles

I paid for a frame and never received…

I paid for a frame and never received it. Please check my order and correct this. The colors were off on my print out too.

8 décembre 2021
Logo de MyHappyPlace.co

Réponse de MyHappyPlace.co

Hi Sarah,
I'm so sorry about the inconveniences caused! I just checked your order. It looks like your frame is about to be delivered today or tomorrow as it is already in the right state and in my experience the tracking link usually shows "pending" when a shipment is out for delivery. Please let us know if it does not reach you today or tomorrow and we will of course help you with this!
As for the colors on your print. Please feel free to send us a photo of the item and we will make sure to send out a free reprint if there has been a printing error!
Best,
Kate

Noté 5 sur 5 étoiles

Great product

Great product! My sister loved it for her new home.

7 décembre 2021
Logo de MyHappyPlace.co

Réponse de MyHappyPlace.co

Thank you so much Melanie! Glad your sister loves her item.

Noté 5 sur 5 étoiles

Even better than imagined

Even better than imagined! I ordered a coordinates print and watercolor painting and I love them. The design is so cool and everybody keeps asking me where I got those! Shipping was also fast (4 days from the initial order, 3 days for shipping to Pennsylvania). Highly recommended, will definitely order again soon. Thank you Kate for your outstanding support!

6 décembre 2021
Avis spontané
Noté 3 sur 5 étoiles

READ REVIEWS BEFORE YOU ORDER!!

UPDATE: I have finally received my order after about 3 weeks, when told the estimated ship time was 5-6 business days. They claimed to have shipped it and it got lost, however I called FedEx and the shipper only created a label and never set a pick up time, so FedEx states they never received it. So I am not sure what happen there, or who is telling the truth. I also feel deceived by the order, please note you will JUST receive the painting not the frame that they advertise the image in. Overall my experience was iffy, the painting is beautiful. But just know you will need to wait awhile for the product to be delivered and it does not come with the frame like it appears on the website.

*I changed my rating based off of the product quality not my experience*

PREVIOUS REVIEW: I placed my order 11/20/21, and was given an estimated date of 5 to 6 business days well, it is WAY past that. My order status is still unfulfilled AND they charged my card. I have reached out to the support team twice now and haven't heard back. I am starting to worry about my order as it is a gift. I should have read the reviews before ordering so I could have known better..

6 décembre 2021
Avis spontané
Logo de MyHappyPlace.co

Réponse de MyHappyPlace.co

Hi Sydney, thank you so much for highlighting this. As I wrote you via e-mail, your package was dispatched on Nov 23 but apparently lost in transit because there are no further updates from FedEx: https://www.fedex.com/fedextrack/?action=track&cntry_code=us&tracknumbers=74890274935620008173

Therefore we're issuing a reprint for you (free of charge) and will send it with expedited shipping. Again, I'm very sorry to hear this as this is not what you can expect when ordering from us.

If there's anything else I can do for you, please let me know.

Kind regards
Kate

Noté 2 sur 5 étoiles

Print and Frame are NOT assembled - comes in separate deliveries

Be aware that the frame and print are NOT assembled if you choose that combination. I sent this as an engagement gift. So far, the couple has received an empty black frame. The delivery of the Print is undetermined. Embarrassing!
I would expect the print to be framed based on the marketing on this site and the significant increase in price for a framed print.
The frame is not great quality. TBH you can save money and find a better frame purchasing on your own.
I can not comment on the quality of the print since it is still in transit.
I reached out to Kate and got a simple - sorry. Overall I am disappointed.

23 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Our First Home Watercolor

This custom watercolor print of our first home arrived quickly, in perfect condition, and went beyond my expectations! It is such a beautiful memory to cherish and looks lovely in our living room.

15 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

AMAZING shipping speed

AMAZING shipping speed. When my poster arrived it had a little damage spot on it and after I contacted them they sent me a new one right away, great customer service. Plus the poster is exactly like the pictures online.

10 novembre 2021
Avis spontané

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