After a long search, Iris and the myhealthcarebroker team were the best choice we could have made! Iris is incredible: she and Bettina were the first to really explain the complexities of the German h... Voir plus
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5 stars, based on my experience till now, have just signed the contract. Bettina was really patient guiding through each details, answering any stupid or valid question you might have. She shar... Voir plus
myhealthcarebroker team is simply excellent ! Two years ago, I changed my public insurance to private thanks to Bettina's support and I cant be happier with the decision. Everything was very smooth an... Voir plus
Bettina has always been so helpful, and fast to reply to any inquiry I may have. She took care of all the paperwork for the contract and cancelation of the previous one. All my invoices are taken care... Voir plus
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Transparent, and super supportive!
Bettina and Iris have made my experience with private health seamless so far.
They are super supportive and quick to respond to any queries I've had. The entire on boarding process was very smooth and they have been transparent with all the information throughout.
I have referred friends who are also satisfied and glad to be working with them.
Responsive Team with Helpful Advice
I had a great experience with MyHealthCareBroker while switching to private health insurance. Bettina provided excellent support and clear guidance throughout the process, ensuring I understood my options. Even after the switch, she continued to offer helpful advice. I felt well-informed and confident in my decisions. Highly recommend!
When I moved from the UK
When I moved from the UK, I had no clue where to start. Bettina gave me a quick overview, broke down the tariffs, and cut through all the jargon. She stayed available via WhatsApp when I had follow-up questions.
I'd dreaded medical claims because I…
I'd dreaded medical claims because I heard it's a bureaucratic deep hole. But the reimbursement process with Iris was smooth, I got my first claim paid quickly.
A colleague recommended them to me
A colleague recommended them to me. I reached out on a weekend and received a response in under an hour. Bettina was incredibly proactive, explained everything clearly, and handled the entire transfer from my previous insurance without me having to do anything.
I'm not German and it shows
I'm not German and it shows, especially with bureaucracy. Bettina helped me translate all my documents into English and explained every step. It felt like having a friendly coach throughout the process.
Professional, fast and serious!
I had a really nice experience with this company from the first moment I told them I need help. They took care of my problem imediately and they done the impossible and fixed my problem before I got any penalties. Bettina was even working on my problem while she was boarding for a flight. They sent me different health insurance deals and explained me all the details and differences between them and they found for me better prices than what I could find.
They are really professional and serious, they were extremely fast and they are actually really nice people that care and do their best to help and that is something really rare and hard to find.We need more people like them in our every day life :)
I needed prof of insurance fast for a…
I needed prof of insurance fast for a new job in Berlin. Michael got back to me in hours, arranged everything with my old provider and HR and I had everything sorted before the weekend. Relief doesn't even cover it.
Bettina helped me
Bettina helped me with the transition from public insurance and even contacted my old provider to clarify things I didn't understand. Everything was easy and fast.
As an expat
As an expat, I really appreciated how Michael explained everything in a way I could actually understand. The service was excellent
Honestly didn't expect it to be this…
Honestly didn't expect it to be this easy. Great support and smooth communication.
Since my German is limited
Since my German is limited, connecting with Bettina who could explain everything in English was incredibly helpful. She took the time to clarify each step, answered all my questions no matter how small, and kept checking in even after the agreement was complete. I truly felt supported from start to finish.
I needed insurance urgently for my new…
I needed insurance urgently for my new job. Michael responded right away and handled everything very fast. Super grateful.
I've never had such a smooth experience…
I've never had such a smooth experience with any type of service in Germany. Bettina made everything clear and simple.
Michael helped me understand my options…
Michael helped me understand my options without any pressure. He listened to what I needed and made sure I felt confident before moving forward.
Bettina was quick
Bettina was quick, clear, and extremely helpful. Everything was done in just a week of time.
I moved to Germany a few months ago and…
I moved to Germany a few months ago and felt completely lost trying to figure out the healthcare system. I got in touch with Bettina after seeing her mentioned in a Facebook group, and I couldn't have made a better decision. She patiently explained everything in English, compared the most suitable options for me, and guided me through the application process. She even double-checked details with my old provider and employer. What could have been a stressful nightmare turned into something surprisingly easy. She's responsive, knowledgeable, and genuinely cares. Highly recommend!
Moving to Germany
After moving to Germany, I was in desperate need of health insurance. I initially tried going about it myself, but after months of back and forth with frustrating providers, I needed help. Bettina was so professional, friendly, helpful, and fast. Everything I needed, she helped me to get. I couldn’t recommend her services enough!
The agent was patient
The agent was patient, not pushy at all, and helped me compare a few different options. Saved me a lot of stress and time.
Exceptional Service – Truly Deserving of 6 Stars!
I had an outstanding experience working with Bettina and her team. From the very first contact, they were quick to respond, incredibly helpful, and always professional. Every question I had was met with clear and easy-to-understand explanations, which made navigating the world of medical insurance much less overwhelming.
Bettina and her team took the time to understand my individual needs and provided thoughtful, tailored options without any pressure. Their knowledge, patience, and transparency gave me full confidence that I was making the right decisions.
Honestly, if I could give 6 stars, I absolutely would—but since 5 is the maximum, they'll have to settle for that! I highly recommend Bettina and her team to anyone looking for reliable and responsive insurance support.
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