After a long search, Iris and the myhealthcarebroker team were the best choice we could have made! Iris is incredible: she and Bettina were the first to really explain the complexities of the German h... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
5 stars, based on my experience till now, have just signed the contract. Bettina was really patient guiding through each details, answering any stupid or valid question you might have. She shar... Voir plus
myhealthcarebroker team is simply excellent ! Two years ago, I changed my public insurance to private thanks to Bettina's support and I cant be happier with the decision. Everything was very smooth an... Voir plus
Bettina has always been so helpful, and fast to reply to any inquiry I may have. She took care of all the paperwork for the contract and cancelation of the previous one. All my invoices are taken care... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I've got to give a shoutout to Bettina…
I've got to give a shoutout to Bettina for helping me switch from my old German health insurance to a private plan. She really knows her stuff and made the whole process super easy.
Bettina laid out a bunch of different private insurance options and broke down the comparisons so I could easily pick the right one for me. She also had my back when it came to all the paperwork, and she was always just a message away if I had questions.
Bettina's expertise and awesome customer service made a big difference in my insurance game. If you're looking to make the switch, I can't recommend her enough!
From the initial call and throughout…
From the initial call and throughout the onboarding process, my experience with Michael has been straightforward and positive. He was very transparent about the different insurance plans, ensuring I understood all the options available. His responsiveness stood out, as he promptly answered all my questions, no matter how many I had. Additionally, he offered valuable advice regarding my current plan and what I would need in the future, helping me make informs decisions. Based on my experience, I highly recommend him as an insurance advisor.
My wife and I have just moved to…
My wife and I have just moved to Germany to work for CANYON Bicycles. ExPat friends living here had suggesting exploring private health insurance, but navigating through both the companies, process and our current lack of German was more than challenging. Luckily I found Bettina. She quickly and efficiently helped us look at options, settling on the best one for us. In only a matter of days, we have been accepted and have smoothly solved what could have been a tough challenge. Bettina was great.
I couldn’t be more happy with their…
I couldn’t be more happy with their service, Bettina has been completely fantastic. She has provided the best advice for choosing the PKV and she is there for every inquiry you could have.
Excellent
I had an excellent experience switching to private health insurance in Germany with **Myhealthcarebroker.de . Bettina was incredibly polite and patient, explaining everything clearly and offering great suggestions to narrow down providers. Her professionalism, follow-up, and efficiency in closing the process were outstanding. Highly recommend!
Hello
Hello, I recently moved to Germany and needed to get the right private insurance. Unfortunately I did not speak German and was really lost between the various offers. Bettina has been tremendously helpful in providing me with a tailored contract that fits my needs. It felt good to be supported. Clearly I recommend Bettina if you plan to move to Germany and want to obtain the right medical coverage!
Bettina helped us arrange private…
Bettina helped us arrange private health insurance in Germany after moving from the UK. As we don't speak German, we were worried about the process, but she was extremely helpful, quick to respond, and very proactive. She clearly explained everything over the phone, and we would highly recommend her services.
Sorted me out quickly Needed insurance…
Sorted me out quickly Needed insurance fast for new job. Michael got everything ready in 1 Week including all the paperwork for HR. Saved me alot of stress.
Clarity in German Insurance
If you want clarity and straightforward answers to the confusing world of German Health insurance, this is your broker! Not only that, they provide white glove service for your on-going needs. No more google translate. Thanks Bettina
Best place for your health insurance needs
Would definitely recommend using 'My health care broker' for your private health insurance needs. Being a Expat, they made my whole journey very easy and you can communicate with them in English ;)
Bettina was super helpful and proactive in getting me a health insurance quote and with all the necessary documents, given I had a peculiar case
Iris did and amazing job managing all the claims, tax documents, employer document etc. Also assisted well during termination as I was moving out of the country
Highly Recommended for Expats
I moved here from New Zealand and honestly had no clue how Germany’s health-insurance system even worked. From day one, Bettina made everything so much simpler. She talked me through my options in plain English, and gave advice that fit my budget and lifestyle.
What I appreciated most was how it never once felt like she was just trying to make a sale. She genuinely cared: asking about my health history, and patiently explaining the difference between public and private plans, contribution rates, deductibles, extra coverages—you name it. Whenever I had a question (and I had plenty!), she always got back to me fast and never made me feel silly for asking.
Thanks to her expertise and honesty, I ended up with a plan I’m very happy with and confident in. I’d recommend Bettina to anyone on the hunt for a health-insurance broker. She’s knowledgeable, trustworthy, and is seems like she really cares about getting you the best deal.
I had surgery on my spine about 5 years ago, and was worried that this would either not be covered by the health insurance, or that it would make the premiums much higher. Due to her good relationship with the health insurance company, she was able to negotiate with them to cover this pre-existing condition at no extra cost. I was particularly happy with this.
MyHealthCareBroker is a very good…
MyHealthCareBroker is a very good company, supporting people with Private health insurance. I have a very good experience contacting Bettina, she has provided all the necessary information that I have requested as soon as she can. I’ll give full points when it comes to the customer satisfaction.
Good Experience!
I’ve had a fantastic experience working with Bettina as my healthcare broker. She is incredibly responsive, always getting back to me quickly with clear, helpful information. Whether I had questions about plan options or needed assistance with paperwork, Bettina was consistently supportive, knowledgeable, and efficient. Her professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend her to anyone looking for reliable and attentive support with their healthcare needs!
Billingual Support Simplified Everything
I'm not fluent in German, so having Bettina explain policy terms in English was a lifesaver. She translated all key documents and patiently answered follow-up queries until I felt totally comfortable.
I had an amazing experience with…
I had an amazing experience with Bettina as my health care broker, to covert to private health insurance, even though the process became a little complicated. She was conveniently reachable throughout the process and guided me well. Thank you!
I would 100% recommend for expats
I would 100% recommend for expats that are having troubles with German language. They will recommend you the best Insurance providers and then takes care of your invoice filling including the communications to the insurance provider. I heavily rely on them because insurance customer support have zero or very poor English support.
Precision and dedication
Bettina was instrumental to solve all the burocracy involved in the process. Clear and detailed, also repeating important concepts to make sure I fully got it. Always available.
Ausgezeichneter Service durch Bettina!
Ich hatte eine äußerst positive Erfahrung mit myhealthcarebroker. Besonders hervorheben möchte ich Bettina, die uns ausgezeichnet betreut und den gesamten Prozess sehr reibungslos und angenehm gestaltet hat. Ihre freundliche Art, Kompetenz und Hilfsbereitschaft haben uns beeindruckt und dafür gesorgt, dass wir uns jederzeit gut aufgehoben fühlten. Ich kann den Service uneingeschränkt weiterempfehlen.
Smooth Switch to Private Insurance
Bettina guided me step by step through the private insurance process. Her clear explanations removed all my doubts and the change was completely hassle free.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.





