Holo Alert Avis 

Holo Alert is a fantastic Canadian company that excels in customer service. They answer the phone promptly and answer all of my questions courteously. As a retired customer service rep I am experienced in how to deal with the public and this company totally understands that. Their products are of exceptional quality and I am pleased with the price too - very affordable. Thank you so much!

Good service and friendly customer service(Matthew). I’m pleased with the device so far. More confident going for walks now. Thank you.

I ordered this unit in Mar. 2026. This is May 11 2026. I am cancelling the order.
I had a very bad fall backwards down my steps. Tore both arms open and dislocated my shoulder.
The unit did NOT go off at all. about an hour and a half later ( while I waited for the ambulance) It said Fall detected. BIG help when you live alone. Fortunately I had company with me that morning. Who helped me eventually to get on my feet and get an ambulance.

Have just received my emergency alert device. It was delivered in three business days. 😊. Customer support for setup and activation has been great. I’m a little confused as the blue call light is still on 10 minutes after my test call ended. But I’m confident I will resolve this with customer support if it doesn’t go off soon.

Karly was very willing to repeat info if I forgot or misunderstood. I feel better about this purchase. I know I can call her for support if I have a problem.

Very happy so far, set up went very well, clear instructions, easy to understand.

They were very helpful and polite. My opinion above and beyond for service. Would definitely recommend.

My holo alert arrived in the mail quickly and the set up was very simple as was the testing. Thank you.

Great product, great company with good people and fantastic customer service.

My daughter in Vancouver had contacted Holo together with 2 other Companies by phone and said from the way she was approached on the phone followed by reviews on line that Holo seemed to be the best. I signed up and paid for a year and was told pendant should get to me by following Fri. Started tracking parcel from Canada Post which said parcel would be delivered on the following Fri. On the Thur tracking had changed delivery date to following Mon even though it showed the parcel had arrived at the final postal destination. As I had a number of Mon Appointments I changed some
and canceled others. When I arrived home late Fri and checked my texts there was one from Holo earlier in the day saying that my parcel had arrived and gave a phone number to call to get set up. It was late so I read the manual which was short and put the pendant in the charger and went to bed. In the morning I saw that red light was on charge completed, but the blue light would flash abut every 60 seconds. Nothing about this in the manual. Finally phoned on Monday and got Mathew. How refreshing, explained that flashing blue light signified that I was alive but could be turned off if I wanted. I left it on . At 87 one takes everything possible to protect themselves. I have MDS a Bone Marrow Blood Cancer and have been on Chemo since 2017 as at my age there is no cure. Between the Head Nurse at the Cancer Clinic and my Daughter they broke down my restance to getting this Safety Device and the way I was treated by Mathew when I phoned Halos he sealed the deal

The instructions were clear to fallow and easy to perform. I was very impressed and very happy with this product. I hope I do not have to use it.

I received very clear instructions and help setting up.

Staff were competent, friendly, and approachable when I contacted them on October 22, 2025 and thereafter. They knew their stuff and answered all my questions very thoroughly. I am happy to recommend them.

Mia was very informative and patient while helping me set up my device. I can now feel confident being able to do things on my own knowing that help is just a push away. Thank you

Thank you for making me feel safe in my home as I've many health problems so thank you ❤️

It was very easy with your help to get started..but i do have to give u my daughter's number for emergency..the one I gave you was a friend..but I prefer my daughter..do i give it to you. 905 808 8785..her name is Traci Clark.. ty

Karly at Holo was incredible dealing with my 92 year old mother. An easy set-up and the whole application of the alarm was so effective and efficient. Highly recommend Holo especially for a customer that has no technical knowledge. My Mom found it super easy!

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“Excellent experience! From the staff who all are friendly, professional, and went above and beyond to make sure everything was perfect. Even with the mail strike. delivery expectations were exceeded. Highly recommend to anyone looking for quality and great service.”

Mia was very patient with my decision making process. Set-up went smooth.

This experience was seamless. Easy to understand and follow.