After being turned down from a couple of other different companies who offer GLP1's, I turned to Juniper and was approved. I was thin and athletic my whole life and then, along came menopause. I was p... Voir plus
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Your support system is outstanding! And the response time is fast. I received nothing but positive reinforcement from the team. The reason for cancelling my program had to do with the way Ozempic... Voir plus
L'entreprise a répondu
I have been trying to download or get my reception transferred to my preferred pharmacy. As soon as I requested this they have stopped responding to me on time and I only get one reply a day. The keep... Voir plus
This company is incredibly easy to deal with. Their service is reliable and free of surprises. Shipments are always fast and on time, and the app makes it easy to track your order, eating, exercise... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Juniper is an online clinic providing treatments for sustained weight loss. Address weight gain where it begins with a modern, medical approach that targets your biology. Designed and conducted by Canada-based medical experts and health coaches. Join Juniper and get access to scientifically proven weight loss medications, clinical support, and access to a thriving community of people sharing the same journey together.
Coordonnées de contact
Canada
- myjuniper.ca
4,4
Excellent
42 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
You are always available for support S
You are always available for support ! I’m going well on Wegovy and will soon have coverage. Do you accept Greenshield Insurance overage for Clients
9 mars 2026
Réponse : Juniper CA
Hi Nancy! We're so happy to hear you're going well on your treatment!
For insurance, you are welcome to share an special authorization forms you require from Greenshield with us at hello@myjuniper.ca and we'd be happy to assist with those or anything you may require!
I'll also ask my team to reach out to you directly.
Verry good I'm satisfied
9 mars 2026
I appreciated the quick response and…
I appreciated the quick response and support getting all concerns dealt with
2 mars 2026
Wrong order sent to me
my order arrived with the wrong medication and the prescription showed it should have gone to a lady in BC not here in Alberta.
Frankly a bad mistake.
This has now been rectified and the customer service did a good job when they finally got on to it.
6 mars 2026
Réponse : Juniper CA
Hi Simon, I'm so sorry to hear about the mix-up you experienced. We are getting to the bottom of it.
I understand you have recently been communicating with our Patient Support team. If there's anything else we can assist with, or if you have any further feedback for us, please don't hesitate to let us know.
Juniper has been great
Juniper has been great. This is my second order. I’ve been on my meds for 5 weeks. I like the app there is an AI available for quick questions. Very helpful. I haven’t used it yet but there is a 1-800 number I can call any time if I have any questions. Good experience all around.
3 mars 2026
I got a prompt response in answer to my…
I got a prompt response in answer to my question.
22 février 2026
The app is amazing and the emails…
The app is amazing and the emails checking in seeing if I need anything updating me just an amazing experience and I’m only a week into the program
20 février 2026
If you are thinking about it, reach out.
My experience has been very positive since the day I decided to reach out and would absolutely recommend!
13 février 2026
The whole process is very easy
This is month 3 for me, the whole process has been very easy. I would highly recommend.
19 février 2026
I was having trouble logging in to my…
I was having trouble logging in to my account, it was fixed quickly and customer service since, has been very efficient.
15 février 2026
Plenty of helpful advice
Plenty of helpful advice, and check-ins. I've found the injection pen very easy and painless (and that's saying something for someone who hates needles).
15 février 2026
Purolator fail
I have not received my order and leave for vacation. Just to clarify the frustration was with Purolator not Juniper, they were unaware of the issue until I wrote this review but did a thorough follow up - as well contacted Purolator. I did receive the product in the final hour but tracked it down myself and picked it up on a weekend ! Appreciate Juniper follow up and very happy with their customer support, service and product.
19 février 2026
This service was fast and professional
This service was fast and professional. They took into consideration all of my history
11 février 2026
It was very appealing and nice how…
It was very appealing and nice how easily accessible it was to get Ozempic after the initial consult. I appreciated the timeframe in which it was delivered. It arrived just a few business days after purchase. Which made it easy to start and remain motivated.
11 janvier 2026
Avis spontané
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