Delivered fast, chose this brand because my daughter is dairy free and they have so many more flavour combinations than you find in the supermarkets, we love the superfood options! Will definitely be... Voir plus
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Lisez les avis des autres
Food great , great offers just delivery was little longer than expected by a couple day and customer service never replied . But the offers and food brilliant will buy again
I had an issue with my order as the delivery was delayed, but the customer service team was very helpful and cooperative. They handled the situation professionally and compensated me for the inconve... Voir plus
My baby loved the food so I thought I’d order online. First they had system error so I placed 2 ordered due to this. Then I immediately tried to contact support in every way, no one reply whatsoeve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Piccolo is a new brand of organic baby food, with a range of fruit & vegetable stage one purées, made with 100% natural ingredients.
Coordonnées de contact
Old Gloucester Street 27, WC1N, London, Royaume-Uni
- mylittlepiccolo.com
4,1
Bien
26 avis
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A répondu à 50 % de ses avis négatifs
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Wide range of flavours
Delivered fast, chose this brand because my daughter is dairy free and they have so many more flavour combinations than you find in the supermarkets, we love the superfood options! Will definitely be ordering again
17 août 2026
Avis spontané
Order #49451
I had an issue with my order as the delivery was delayed, but the customer service team was very helpful and cooperative. They handled the situation professionally and compensated me for the inconvenience.
I really appreciate the way they resolved the issue. Thank you for the great customer service!
7 août 2026
Avis spontané
Food great
Food great , great offers just delivery was little longer than expected by a couple day and customer service never replied . But the offers and food brilliant will buy again
23 juillet 2026
Great experience overall
Great experience overall. The service was quick and easy to use, and everything was clearly explained. I would definitely recommend to others.
6 juin 2026
The customer service is fantastic
The customer service was fantastic and all issues quickly rectified but I shouldn't have to keep complaining about product being sent with short dates. Especially when the product itself is fantastic and my little one absolutely loves everything and finishes his pouches every time!
30 mai 2026
Réponse de Piccolo
Hi Josephine,
Thank you for taking the time to leave your review and for your kind words about our customer service team. We truly appreciate it.
We also want to acknowledge your frustration regarding the short-dated products you have received. While we're pleased that our team was able to resolve the issues quickly.
We sincerely apologise that our fulfilment process did not identify these short-dated products before they were despatched. This falls below the standard we aim to provide, and we understand how disappointing this must have been, especially as a loyal customer whose little one enjoys our products so much.
It's wonderful to hear that your little one loves our pouches and finishes them every time, which makes it even more important to us that your overall experience reflects the quality of the products themselves.
We are sharing your feedback with our warehouse and fulfilment teams to help prevent similar situations from happening again. Your comments are invaluable in helping us improve.
Thank you again for your honesty and for continuing to support Piccolo. We would love the opportunity to turn your overall experience into one that truly reflects the high standards we strive for and earns a delighted 5-star experience.
If there is anything further we can do for you, please don't hesitate to get in touch.
Kind regards,
The Piccolo Team
My granddaughter was ill & I found…
My granddaughter was ill & I found these baby food in the hospital shop she loved them & also had to go on a dairy free diet so have ordered them directly as well which was very easy would highly recommend
1 mai 2026
Avis spontané
Tasty treats
Easy to order , lovely selection which made it better has my Grandson is dairy free. Packaged well and quick delivery .
Would highly recommend………
5 janvier 2026
Great product and delivery was quick
28 août 2025
Delivery was super quick
Delivery was super quick, my baby loves the pasta stars and the tomato stir in sauce can’t wait to try him with the rest
14 novembre 2025
Avis spontané
You keep holding 29.99 month after…
You keep holding 29.99 month after month for the same purchase .looks like a scam to me
21 août 2025
Avis spontané
Réponse de Piccolo
Hi Ronald,
Thank you for reaching out and for bringing this to our attention.
We’re sorry to hear about your concern. We would like to clarify that we do not ship to or operate within the United States. We have also attempted to contact you to better understand the situation and help resolve this for you.
At this stage, it appears there may be a misunderstanding or that the charge may be coming from a different company. We recommend checking the transaction details on your bank statement for more information.
Please feel free to reply with any additional details, and we’ll be more than happy to assist further in any way we can.
Warm regards,
The Piccolo Team
Réponse de Piccolo
Thank you for the lovely review.
Amazing organic food range
16 juin 2025
Avis spontané
Réponse de Piccolo
Hi,
Your feedback means a lot to us. Thank you for taking the time. We appreciate you!
I found the website very easy to…
I found the website very easy to navigate. All the food that I was looking for I got. My Grandson loves the pasta and separate sauce mix’s. He love your puddings. The order arrived very quickly was well boxed up. I will definitely be sending for some more food soon. Well done piccolo. X
27 mai 2025
Réponse de Piccolo
Hi Miss Joanne,
We're grateful for your feedback. We're so happy to read that your grandson loved our Piccolo products. Excellent service and customer satisfaction are what we always aim for.
Réponse de Piccolo
Hi Eva,
We're delighted to read that! We're thrilled that your son got to enjoy our Piccolo pouches.
Love this brand!
22 mai 2025
Réponse de Piccolo
Hi Robert,
Thank you for your feedback. We appreciate you!
A Great Brand!
As well as creating wonderful flavours for little one Piccolo have excellent customer services. Highly recommend brand!
14 avril 2025
Réponse de Piccolo
Hi Sophie,
Your feedback is much appreciated. We strive to deliver excellent service and ensure quality outcomes.
Happy with Piccolo organic products
Happy with Piccolo organic products, the food is good quality. It would be great if you would do an even bigger range of the pasta's (even a wholewheat version?) and bigger sizes! :-)
14 avril 2025
Avis spontané
Réponse de Piccolo
Hi Shane,
Thank you for sharing your thoughts. Your feedback means a lot to us, as we are always looking for ways to improve our products and services. We greatly value your feedback and this was passed on to the product team for review.
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