Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently ordered from MyLocalMart, and I must say I’m thoroughly impressed. The delivery was on time, arriving the very next day, exactly as promised. Everything was safely packed, with no damage... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the moment I walked in, the ambiance enveloped me in warmth and a rich cultural vibe. The decor was adorned with beautiful Indian art, setting the perfect backdrop for a culinary adventure.... Voir plus

Noté 5 sur 5 étoiles

Received my order this morning. Neatly and safely packed in a neat box. ( container). Thanks guys. Prompt delivery, felt sorry for the delivery person, it was nearly 20 kg wt. Next time wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All my life, I used in-store shopping for Indian grocery. Being based in Shaftesbury, we do have Indian grocery shops but a bit away from where I live. so tried good food for first time. I am really h... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits alimentaires

Écrit par l'entreprise

www.MyLocalMart.co.uk offers high-quality ethnic grocery and household items at VERY competitive price which will not only make you want to buy from us but also stay with us as a regular customer. All this delivered safely to your door. The founders are passionate about providing and promoting products that encourage cooking and healthy lifestyle. We are also committed to offering first class customer service whilst maintaining a competitive price point. We do this by supplier selection and robust supply chain. Having said all this, we are a start-up and fine-tuning the process and making changes every step of the way as we learn from the feedback of our customers. We offer more than 1500 products at this moment and consistently add more products based on the continuous feedback that we receive from our wonderful customers. By ordering with us you are staying local for your grocery needs and supporting local businesses and supply chain. Thank you MISSION At MyLocalMart we tirelessly work to offer an affordable, convenient and a sustainable way to purchase your favourite food, ingredients and household items whilst maintaining impeccable customer service standards. We do this by mastering the various processes from procurement to the last mile delivery and through our people, working effectively. We pride ourselves in promoting cooking and healthy eating through our various products and services for the betterment of the society at large.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

941 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(941)

7 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I give a rating of five stars because…

I give a rating of five stars because this shops gluten free chapati flour is top quality . And the delivery time is super fast! I 100% recommended

24 septembre 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Hi Naqeeb, thank you for the 5 star rating and the genuine reviews about our product. We are extremely pleased and look forward to serving you better in the future.

Noté 2 sur 5 étoiles

THE PROBLEM IS THAT I HAVE NOT RECEIVED…

THE PROBLEM IS THAT I HAVE NOT RECEIVED ANY MAIL FROM YOUR SIDE TILL TODAY WHEN I MAIL YOU REGARDING NON DELIVERY OF FOODS IN TIME WHICH I HAVE ORDERED TO YOU.IT'S VERY UN EXPECTABLE FROM YOUR SIDE

17 septembre 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Hi Rahul, thank you for your order with goodofood.com. The order was dispatched on 18/9 and the DHL website confirms that the parcel was delivered on 19/9 to the reception of the given address. We have not got any mail enquiry regarding this order and we had left a voice note on the given number during the feedback call.
The order can also be easily tracked on the DHL website as the customer is notified immediately after the parcel is collected and the customer is also give the 1 hour delivery time slot.
In case of any assistance, please contact 01274317178 or mail to contact@goodofood.com

Noté 5 sur 5 étoiles

Good service

15 septembre 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear Sirisha, Thank you for your order and valuable feedback. We are pleased to know that you are happy with our service .

Noté 5 sur 5 étoiles

Great service

My order arrived early and it was well packed ie nothing was broken apart from some boxes which were a bit squashed. I would highly recommend them.

19 septembre 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Hi Nita, we are thankful for the positive reviews and the five star rating. We will be more careful in the future regarding the packing. Thank you

Noté 5 sur 5 étoiles

Very good products and delivery

Very good products. Speedy delivery. Everything I wanted

17 septembre 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear Sarangi, thank you for the 5 star rating and the positive reviews. We are happy that you find our products useful and we will keep up the expected service from our end.

Noté 5 sur 5 étoiles

Customer care service very good

Customer care service very good
Delivery on time
We get everything here reasonable prices

15 septembre 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Hi Ammani, thank you for taking time to leave a positive review about us. We are glad that you are happy with our service and our products.

Noté 5 sur 5 étoiles

Have all necessary items at all times

Have almost all necessary items at all times, in low price and good quality. Good service overall.

11 septembre 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear Prasanna, thank you for the positive reviews and the 5 star rating. Its always a pleasure to serve you with our best offerings.

Noté 5 sur 5 étoiles

Large selection of good quality items

Large selection of good quality items. Good communication and quick delivery

11 septembre 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear Eloy, Thank you for the positive review and the 5 star rating. We are happy that you had a good shopping experience with us. We look forward to serving you in future.

Noté 5 sur 5 étoiles

Efficient friendly service, good products

I’ve used them several times. They have a good range of Indian food products. I don’t order fresh foods though.
Very efficient with delivery. Inform you by text as to delivery times. And follow up with a phone call to make sure you got what you ordered. Highly recommend them.

22 août 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear Uma, thank you for taking out time to leave a positive review and a five star rating. Highly appreciated.

Noté 5 sur 5 étoiles

Excellent service

27 août 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear Moorthy, we are thankful for the positive review and the 5 star rating. Happy to know that you are satisfied with our service.

Noté 5 sur 5 étoiles

On time delivery..

On time delivery... Good approach and behaviour towards customers...

22 août 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear James, we really appreciate the positive review and 5 star rating that you have given us. Happy to know that you had a prompt delivery. Its always a pleasure to serve you with our best.

Noté 5 sur 5 étoiles

Good service

Quick and speedy with the delivery of goods. Liquids are packed very well.

20 août 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear Jaysika, thank you for taking time to leave a positive review and a 5 star rating. Much appreciated.

Noté 5 sur 5 étoiles

Fantastic products and great customer…

Fantastic products and great customer service. Everyone from Jasmine, who is lovely to the warehouse staff are efficient and helpful.

13 août 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear Dipa, we are grateful for the detailed review and the 5 star rating. Happy to know that you enjoy our service. Its always a pleasure to serve you with our best.

Noté 5 sur 5 étoiles

Everything arrived promptly and in good…

Everything arrived promptly and in good condition.
Great !

15 août 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear Miranda, Thanks for taking time to review us. It feels great to hear from a happy customer. We will continue to make sure you have the best shopping experience with us.

Noté 2 sur 5 étoiles

Delay in delivery annoyed me and still…

Delay in delivery annoyed me and still items have not been recieved.

15 août 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear Sampath, thank you for your order with goodofood.com. As per your instructions, the order was dispatched on 21/8 for delivery on 23/8. The courier update was informed to you by mail and the order was delivered on the 23rd. The delivery information along with the image was also communicated by mail.

Our courier partner updates the customers about the parcel from the time of collection and also gives a 1hour delivery time slot. The parcel can be easily tracked on thier website. Thank you

Noté 1 sur 5 étoiles

Very poor experienced

Accepted my order for tea bags took the cost , DHL told me waiting for package, then 2 days later I was told no longer in stock and I would be refunded. Checked web site and tea bags had doubled in price

14 août 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Hi, we are very sorry for the issue here, and for the frustration, this must have caused. As mentioned over the call, the earlier batch of tea bags at reduced price was no longer in stock and we were compelled to cancel the order. The entire amount including the delivery charges have been refund immediately. Thank you.

Noté 5 sur 5 étoiles

Good Customer Service & Fresh Products

Dear Customer Service Team,

I had Great Experience good customer service prompt delivery.They will update you if you need any help with delivery tracking number with date when it’s going to be delivered.I would appreciate for their support with my delivery nicely packed and delivered on time.

Thanks
sam

9 août 2023
Logo de MyLocalMart

Réponse de MyLocalMart

Dear Sam, thank you for taking time to give a positive review and the 5 star rating. We look forward to serving you better in the future. Happy to know that you had a good shopping experience with goodofood.com

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus