MyPace Avis 188

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My pace was excellent for me, I've been waiting been for years to have a formal diagnosis and finally decided to go private. I was recommended My pace. the process was seamless, I had my appointment a... Voir plus

Noté 5 sur 5 étoiles

Had an assessment with Dr. Haider. She listened closely to what I was saying and empathised with me when I was describing the difficulties I had experienced in my life. Being diagnosed in my 30's was... Voir plus

Noté 5 sur 5 étoiles

Adam Fletcher made the process smooth and stress free. Adam Fletcher made me feel comfortable from the very beginning and that’s extremely important to me. If I don’t feel at ease, I find it ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rogin, who assessed me, was not only both kind and warm, but moreover highly professional. I felt that I was in very capable hands. She was clearly very experienced, and because of this, I felt at eas... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de santé mentale

À propos de MyPace

Écrit par l'entreprise


Helpful Links


Our website ADHD Meet the team FAQs Contact us

Welcome to our profile page


Our mission is to connect you with online specialists, wherever you are, whenever you need it

We aim to empower you to navigate your mental health journey at their your pace, fostering confidence and preserving dignity along the way.

Our team is dedicated to making a positive difference in the lives of those seeking assistance, and we would be privileged to accompany you on your healthcare journey.

We would love to hear from you so that we may understand how our patients are feeling about our service.

We aim to respond to all reviews as soon as possible!

Warm Regards,

MyPace Support Team



Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

188 avis

5 étoiles
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3 étoiles
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1 étoile

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A répondu à 25 % de ses avis négatifs

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Noté 5 sur 5 étoiles

Adam Fletcher was fantastic! Great ADHD diagnosis experience

If you're looking for the best value private health org that can get you a diagnosis (and prescribe medication if you do have ADHD), then MyPace is probably your best bet. Still expensive, but when my partner and I compared it to all the other groups out there, this seemed to be overall the best for the money. If you're reading this and Adam Fletcher is still available for consultations, make sure to book him! Immaculate vibes about him; extremely funny, kind and relatable whilst also being super professional, and his demeanour made the whole process go so smoothly. Absolutely recommend seeing him!

20 août 2024
Avis spontané
Noté 4 sur 5 étoiles

Happy overall with mypace.

Happy overall with mypace.. Would recommend to others, only let down is when you need to ask something about your medication your on, you have to fill in full titration then ask question, you can't just ask a question. But apart from that I would recommend.

19 août 2024
Noté 1 sur 5 étoiles

I got diagnosed in November

I got diagnosed in November, it's now 16 of August and I'm still waiting on my medication which I was told I would recive it in 5working days now I've been told 2nd of September. I wish I never went with this company as it's completely shattered my mental health worse than the adhd has already, I asked for a refund months ago and they refused, if you dont email them they will forget about you and expect you to do all the running around contacting your medical centre, for a private company the customer service is absolutley horrendous, should be recieving my medication in 2 weeks but I wont keep my hopes up im easily 1000 pound down now aswell,

16 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience!

My assessor was very helpful and understanding, made the assessment feel like a safe space to talk about my life experiences. Definitely a life changing experience!

8 août 2024
Noté 5 sur 5 étoiles

A professional process with excellent support

The process of getting an ADHD assessment was very clear. The team is headed by an NHS consultant Psychiatrist and there is a range of trained individuals available to carry out assessment (including evening and weekend appointments). I felt the self-assessment forms were thorough and the online assessment professional. Dr. Sanju George made me feel at ease and the whole process was completed in a week. I also appreciated the prompt and polite support from the business support team when I had questions. Excellent.

5 août 2024
Noté 2 sur 5 étoiles

Hit and miss

Have their moments. Sometimes its difficult to get things sorted

19 juillet 2024
Logo de MyPace

Réponse de MyPace

Dear Amanda, we are sorry to hear of your experience. We want to reassure you that we do care about your health and it is encouraging to see that since your review you have continued your treatment with us. Please let us know if there is anything we can do to help going forward. Our team are on hand to support you.

Best Wishes,
Omar

Noté 5 sur 5 étoiles

Fantastic experience

Dr Chackungal made me feel very comfortable and at ease. We had a thorough discussion and I was able to receive diagnosis. Overall a very professional, smooth and efficient service

12 août 2024
Noté 5 sur 5 étoiles

Good experience. If you can afford it, I truly recommend them.

I think I've been with MyPace for 3 years. I was diagnosed and went through titration and now I have shared care with my GP, having to have follow ups every 6 months.
My experience has been great so far especially going through titration which for me was the tricky part. I was a bit reluctant taking meds at first but I was supported through out the entirw process and now things is OK

8 août 2024
Noté 5 sur 5 étoiles

ADHD Assessment and Treatment

MyPace has been amazing with me.

After two failed attempts with NHS ADHD services I started researching private companies and found MyPace.

Their pricing is clear and easy to view and the full process is explained. I got to pick which professional I got to see and being a Health Care Assistant myself I chose to see a nurse called Jennifer.

Jennifer couldn’t have been any more supportive with me especially during the assessment as it’s such a hard thing to have to open up to a stranger but she made me feel so at ease and safe.

After a lengthy appointment she diagnosed me with Mixed Type ADHD (not a surprise to her honest) she provided support along with information on treatment options.

After reviewing the options I decided that I wanted to try Medication to help with my ADHD symptoms. I had another appointment with Jennifer and she spoke me through the difference types and we decided on which one to trial and a full titration plan was written up.

Within 3 days I had the prescription and started medication and so far it’s been about 5 days on the first dose and I see some slight improvements but will control with the titration to hopefully see some further improvement.

Honestly I cannot put into words how amazing finally knowing how I function and having the support from MyPace has been truly life changing.

If your are thinking about going for an ADHD Assessment then I truly recommend MyPace as they are so supportive and good value for money too.

To Jennifer and the MyPace team thank you for helping me understand myself and to get the validation and support I have been needing for years.
I no longer feel like I’m a failure in life

15 juin 2024
Noté 5 sur 5 étoiles

Fantastic team offering a fantastic service

I have been in regular communication with MyPace for the last 6 months. This has included diagnostic assessment, treatment consultation, prescription and titration (twice, at my request, I wanted to try a longer period of titration) and post-titration consultation.

From start to finish, the process has been seamless and incredibly easy to navigate.
The team are attentive, knowledgeable and professional, as well as being friendly and warm.
I have felt listened to and supported every step of the way.

I would fully recommend MyPace to support you during any and all aspects of living with ADHD

20 juillet 2024
Noté 1 sur 5 étoiles

horrific customer assistance…

Genuinely the worst customer assistance I have ever experienced. They issued a prescription that never arrived at my pharmacy and I have been trying to resolve this issue for over a month now, with zero help from them. They are almost impossible to contact and offer no advice or updates on the situation when I do get a hold of them. Meanwhile I am entirely without the medication I began taking under their guidance and they have offered no support. Incredibly distressing and unacceptable, I would advise against using this service.

12 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service throughout

I’ve been using MySpace for the past 18 months. Firstly for my ADHD assessment and then for titration of medication. I have to say I was sceptical, as I’ve heard negative things about private companies. MyPace have been great the whole way through, can’t fault them. I’m now comfortably titrated on my medication which has also been life changing!

2 juillet 2024
Noté 5 sur 5 étoiles

Assessment, titration and support.

I booked in for assessment with Dr. Haider and also had my treatment consultation, I found her understanding and straight forward in a very good way. I was then under the care of the titration team, who I found very informative and answered my queries usually within 24 hours, and even over the weekend, unfortunately I don’t remember the names of the specific staff. For post titration follow up I had Dr. Jain, he’d clearly read up on me before the consultation, and I found it a very happy and helpful discussion with him also giving me extra advice.
I’ve found my whole journey with MyPace to be positive, we are currently waiting for my GP to accept the shared care agreement, but in the meantime I feel comfortable to be supported by MyPace at this time. They have been courteous and prompt for me, and I feel they explained the process in a way that suited me. I would feel happy to recommend this company to others.
I would appreciate it, if the company read this, if they could send my compliments.

8 juillet 2024
Avis spontané

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