My Pets Supply Avis 

174
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Still cheapest peanuts I could find than on any other site, and with extra 10% off a definite win win situation. Peanuts a little on the small side, but birds and parakeets can't get enough of them.... Voir plus

Noté 5 sur 5 étoiles

Tuff Pets HD dog waste bags I ordered these direct this time, previously bought them through Amazon but buying direct was cheaper and much quicker in receiving them. Great service will order directl... Voir plus

Noté 4 sur 5 étoiles

Was a bit disappointed as the description on the shaving we bought showed two bales on the photograph but it was only 1 bale supplied. Seems good value for the 2 bales as per the photo but the actuall... Voir plus

Noté 5 sur 5 étoiles

First time ordering peanuts for the birds and I'm very impressed. Peanuts are much better quality than the ones I normally buy off Amazon, cheaper too. Highly recommend and will definitely order again... Voir plus

À propos de l'entreprise

  1. Magasin d'alimentation animale

Informations provenant de diverses sources externes

Mixes, seeds, and suet balls - we stock the lot. And not just for attracting wild birds into your garden. My Pets Supply also stock feeds and accessories for poultry and aviary birds. So whether you're after a new suet treat for your garden or just need to stock up on layers pellets, we have you covered!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,4

Tous les avis

(174)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Was a bit disappointed as the…

Was a bit disappointed as the description on the shaving we bought showed two bales on the photograph but it was only 1 bale supplied. Seems good value for the 2 bales as per the photo but the actually amount received wasn't very good value at all compared to other places we have bought from.

2 mai 2022
Noté 5 sur 5 étoiles

Good supplier

The food usually comes worth in a couple of days. The price is good compared to other suppliers and the quality is alway a high standard.

17 avril 2022
Noté 4 sur 5 étoiles

I never giver the full amount of stars…

I never giver the full amount of stars as we can all do better!
It's a shame that I didn't read the contents properly of some of the food I bought as it was unsuitable for my cat. But all in all a good, well packed box delivered fairly quickly.

8 avril 2022
Noté 2 sur 5 étoiles

Free postage until voucher applied then…

Free postage until voucher applied then postage added - saved very little. Product OK and delivery as stated.

4 avril 2022
Logo de My Pets Supply

Réponse de My Pets Supply

Thank you for your honest review, we're glad the product arrived safely with you. The voucher is a limitation of our current website, but it is something we're looking at improving. We value your feedback.

Noté 4 sur 5 étoiles

I was so pleased with the service

I was so pleased with the service, product and superfast delivery, but feel there could be some improvement on the packaging, as they arrived in their orginal box (No extra packaging) and the 1 box was split down the one side.

2 mars 2022
Noté 4 sur 5 étoiles

Good Experience Overall - Might Need Delivery Comms Improvement

I was looking to buy more of my kitten's usual monthly supply of wet food, only to discover it had been discontinued by the manufacturer and my usual pet store was no longer stocking it.
I searched online and came across My Pets Supply, which was offering some of their leftover stock of said kitten food at a reduced rate. The online ordering process was quick, clear and easy and I was happy to be able to stock up with as much kitten food I needed for the next few months (as kitten will then switch to adult food).
The reason I'm not leaving 5 stars is because communication about delivery was not very good. I received an order confirmation email straight away, but I didn't get any form of information with regards to parcel tracking, despatch or delivery ETA. I downloaded the Shop app (as suggested on the My Pets Supply order page) but that didn't provide any further information at all, other than stating that the order had been received.
I waited 5 days before contacting customer service, which then informed me of the delivery ETA and offered an apology for the delay. The parcel didn't arrived until early the following week, which luckily wasn't an issue as I still had enough kitten food until we received more stock.
Happy to leave 4 stars tho as, overall, it was the best online deal I could find and I was able to stock up on the product I wanted for a really fair price and free delivery (as it was a large order).

16 février 2022
Noté 5 sur 5 étoiles

Thanks

Excellent service, arrived punctually and would recommend. Thanks

4 février 2022

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