Mypicture.com.au Avis 

4 832
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

The canvases were saggy and floppy on the frame, not tight so not worth displaying without looking scrappy. Some of the pictures said they would suit certain sizes before ordering but are actua... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Ordered at the end of January so there would be more than a couple of weeks to deliver in time for Valentine's Day. Being that it's advertised as Australian, I foolishly assumed it would be shipped fr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

10/10 for actual product. Online range is great- so easy to upload the pics you want, I like you can adjust the sizing and formatting. From order to delivery was 1 week- so helpful for Xmas pressies.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow! I had decided that I needed to lower my expectations so as not to be disappointed. But when I received my order (10 88-piece jigsaws, each a different photo) I was absolutely blown away with the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'impression de photos
  2. Service d'impression numérique
  3. Boutique de cadeaux

Écrit par l'entreprise

With over 15 years of experience, Mypicture.com.au specializes in turning your cherished memories into stunning wall art and personalized home decor. From elegant, framed prints to vibrant canvas prints, we offer a variety of ways to showcase your favorite photos. Looking for something unique? Our personalized blankets add a cozy touch to your space, while poster prints, and sleek metal prints provide a modern way to decorate your home. Each product is crafted with attention to detail, offering the perfect combination of quality and affordability to bring your memories to life in style. Whatever your vision, Mypicture.com.au has the perfect solution to enhance your home with personal, meaningful artwork.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(4 832)

55 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic!

Products came very quickly.
Fantastic quality and even better price.
Will buy again from this company and have recommended to family.

10 octobre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

Thank you for sharing your positive experience. We appreciate your recommendations and will take your feedback into account. We look forward to serving you again in the future.

Noté 5 sur 5 étoiles

Spectacular

Beautiful canvas prints, way better than normal framed photos

10 octobre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the canvas prints and appreciate your feedback.

Noté 5 sur 5 étoiles

Canvas pictures are great

Canvas pictures are great, easy to order, clear instructions

10 octobre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

Thank you for sharing your positive experience. We are glad to hear that you found the process straightforward and satisfactory. Your feedback is appreciated.

Noté 5 sur 5 étoiles

Amazing work

Amazing work

10 octobre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

Thank you for your positive feedback. We're delighted to hear that you are satisfied with our services. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.

Noté 5 sur 5 étoiles

Great

Great, quick service.

29 septembre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

Thank you for sharing your positive experience. We are delighted to hear you were satisfied with the service provided. Your feedback is appreciated and helps us maintain our commitment to excellence.

Noté 1 sur 5 étoiles

Poor quality all round

Poor quality all round

29 septembre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

We regret to hear about your dissatisfaction. We appreciate your feedback and will take it into account as we strive to improve. Thank you for sharing your thoughts with us.

Noté 5 sur 5 étoiles

Bloody brilliant

Bloody brilliant, I've shown everyone, they all love it and are planning their own.

29 septembre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

Thank you for sharing your positive experience. It's wonderful to hear that it has been well-received by others and has inspired them too. We appreciate your feedback!

Noté 5 sur 5 étoiles

Yes excellent

29 septembre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

We appreciate your positive feedback and are glad to hear you had an excellent experience. Thank you for sharing your thoughts with us.

Noté 5 sur 5 étoiles

Beautiful canvas’s

Beautiful canvas’s. Very happy with them

29 septembre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

Thank you for sharing your positive experience. We're delighted to hear that you are very happy with your purchase. Your satisfaction is important to us and we appreciate your feedback.

Noté 5 sur 5 étoiles

Great resolution

Uploaded a photo off my phone for a 120x80 canvass, thrilled with how it came out - resolution and colours much better than it looked on my phone, really pleasantly surprised with whole process. Easy. Cheap. Looks great.

25 septembre 2024
Avis spontané
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

We're delighted to hear that the final result exceeded your expectations and that you found the process convenient and affordable. Thank you for sharing your positive experience!

Noté 5 sur 5 étoiles

First time satisfied customer for Mypicture canvas

This is the first time I have used Mypicture and my order was prompt and the two canvas pictures I ordered were exactly as described and packaged very well for delivery. I would definitely recommend Mypicture and will be using them again. Thank you

15 septembre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

We're glad to hear that your experience met your expectations! Thank you for choosing us and for your recommendation. We look forward to serving you again in the future.

Noté 2 sur 5 étoiles

I am writing to express my…

I am writing to express my disappointment with the aluminium prints I recently ordered from your company. These prints were intended for an upcoming exhibition, and I placed the order well in advance to ensure everything would be perfect.
Unfortunately, upon receiving the prints, I was shocked by the poor quality. Each print had several issues:
The corners of each print were crushed and not square.
The surface of the prints was not smooth as expected for aluminium prints; instead, they appeared to have a matte finish.
There were visible lines through some of the prints, which significantly affected the overall appearance.
I would like to emphasize that the packaging was intact and well-done, so the damage and quality issues seem to be related to the printing process itself.
Additionally, I attempted to go through the proper channels to file a complaint, but I encountered significant difficulties. The system repeatedly threw me out when I tried to upload photos and required me to click the “I’m not a robot” checkbox multiple times. Despite trying for over an hour, I was unable to successfully submit my complaint.
Given the importance of these prints for my exhibition, I request an immediate reprint of all the affected prints with the correct specifications: smooth aluminium finish without any lines or damage. Alternatively, I would appreciate a full refund.

25 septembre 2024
Avis spontané
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

We are sorry to hear about the issues you experienced with your order. We will take your feedback into account and review the concerns mentioned. Please send us your order number or contact information so we can reach out to you via email to discuss this further.

Noté 5 sur 5 étoiles

Great quality prints…

Thoroughly impressed with the quality of the prints and really liked seeing the status of my order throughout the whole process.

15 septembre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

We are thrilled to hear about your positive experience. Thank you for sharing your feedback. Rest assured, we will take it into account as we continue to improve our services.

Noté 1 sur 5 étoiles

JUST DON'T BOTHER. TRY ELSE WHERE PRINTING IS DONE PROPERLY IN AUSTRALIA

Needed large artworks prints for a special birthday surprise. Canvas prints came back with white edges even though I selected a 'stretch' edge border as they come highly recommended on their website. Their website even shows how it would look with a 'stretch' edge when choosing that selection. It gets delivered and the canvas prints which are dark art prints have completely white edge borders. I email back for help as they say they are "passionate" about printing and they accuse me that the white edge border comes from my print data?!!! That's the whole point of a stretch border...you stretch it! Especially if the artwork is a dark image. Not only that, some of the white edge is on the front of the print so it looks like they can't even stretch the canvas or use a stapler properly. If you can't be bothered why go into the printing business?!!! You are not going to get very far in the small business world if you can't admit you and your staff get things wrong and offering up a discount but with "a limited time to respond" to coerced me to spend more money when I wouldn't have to talk to you and spend more money if you got it right in the first place!!!

18 septembre 2024
Avis spontané
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

Thank you for sharing your feedback. We invite you to elaborate on the issues you've described with your order. Please send us your order number or contact information, so we can reach out to you via email to discuss further. We take your feedback seriously and will take it into account.

Noté 1 sur 5 étoiles

Do not buy from this company horrible canvas

Do not buy from this company horrible quality prints on the canvas my family photos where taken by a photography the print quality is horrible the pixels are blown out across 5 different pictures I went off the reviews thinking it looked good but I was wrong I don’t believe any positive feedback i have read after what I received shipping and delivery is just as bad no I lie is worse! Horrible system in place I would recommend anyone looking to use this company don’t bother it is cheap and nasty buyer beware it is not worth the disappointment

20 septembre 2024
Avis spontané
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

We appreciate your feedback and are sorry to hear about your experience. We take all feedback into account and would like to discuss the issue in more detail. Please send us your order number or contact information so we can reach out to you via email.

Noté 5 sur 5 étoiles

A perfect ways to display my art.

The framed canvass always look fantastic, and as they are of my color pencil drawings I am fussy. The colors are clear and vibrant, They are wrapped and packaged securely and are delivered promptly right to your door. Thank you.

15 septembre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

We appreciate your feedback and are delighted to hear that you are pleased with the quality and delivery of our products. Your satisfaction is important to us, and we look forward to serving you again in the future.

Noté 5 sur 5 étoiles

Awesome birthday present

The putting together of the pic was so easy and when I received it I was blown away on how good it looked. Thank you so much, my daughter will be wrapped getting this for her birthday.

15 septembre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

We are thrilled to hear that you are pleased with the ease of assembly and the final result. It's wonderful to know it will make a special birthday gift for your daughter. Thank you for sharing your positive experience with us.

Noté 5 sur 5 étoiles

All my printing needs

Prints arrived packaged perfectly again along with great results will be sending all my work to you to process.
Thanking you,
Ken Foster

15 septembre 2024
Logo de Mypicture.com.au

Réponse de Mypicture.com.au

Thank you for your kind feedback. We're delighted to hear that you're satisfied with the packaging and results. We look forward to continuing to serve you.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus