The canvases were saggy and floppy on the frame, not tight so not worth displaying without looking scrappy. Some of the pictures said they would suit certain sizes before ordering but are actua... Voir plus
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Ordered at the end of January so there would be more than a couple of weeks to deliver in time for Valentine's Day. Being that it's advertised as Australian, I foolishly assumed it would be shipped fr... Voir plus
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10/10 for actual product. Online range is great- so easy to upload the pics you want, I like you can adjust the sizing and formatting. From order to delivery was 1 week- so helpful for Xmas pressies.... Voir plus
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Wow! I had decided that I needed to lower my expectations so as not to be disappointed. But when I received my order (10 88-piece jigsaws, each a different photo) I was absolutely blown away with the... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
With over 15 years of experience, Mypicture.com.au specializes in turning your cherished memories into stunning wall art and personalized home decor. From elegant, framed prints to vibrant canvas prints, we offer a variety of ways to showcase your favorite photos. Looking for something unique? Our personalized blankets add a cozy touch to your space, while poster prints, and sleek metal prints provide a modern way to decorate your home. Each product is crafted with attention to detail, offering the perfect combination of quality and affordability to bring your memories to life in style. Whatever your vision, Mypicture.com.au has the perfect solution to enhance your home with personal, meaningful artwork.
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Bien
5 k avis
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Web site was easy to use and delivery…
Web site was easy to use and delivery came on time. Quality was great.
20 décembre 2025
Réponse de Mypicture.com.au
Thanks for the feedback! It's great to hear the quality met your expectations. We appreciate you choosing mypicture for your order!
Highly Recommend!!
Order arrived on time (even during Xmas period), products were exactly as ordered - great quality. Would definitely order again and highly recommend!
19 décembre 2025
Réponse de Mypicture.com.au
Thanks for the recommendation! Great to hear everything arrived on time and met your expectations. We're happy you're pleased with the quality, and we look forward to creating more products for you at mypicture!
10/10 for actual product
10/10 for actual product. Online range is great- so easy to upload the pics you want, I like you can adjust the sizing and formatting. From order to delivery was 1 week- so helpful for Xmas pressies. The production, dispatch and transit for delivery email updates were in real time practically. thank you!
19 décembre 2025
Réponse de Mypicture.com.au
Thanks for highlighting how smooth the whole process was! It's great that the online tools worked well for your Christmas gifts. Real-time updates and quick turnaround are what we aim for at mypicture. Happy holidays!
Réponse de Mypicture.com.au
Thanks for your feedback! Quality products and timely delivery are what we aim for at mypicture.
Réponse de Mypicture.com.au
Quick ordering and fast shipping—that's what we aim for at mypicture. Thanks for your feedback!
14 business days delivery time
Everything seems ok. Ordered a Christmas special. Then it takes about 3 days to print. Fine. Then I get an email "you can expect delivery in 10-14 business days". ?? Of course won't be on time for Christmas. Useless. Avoid at all cost.
16 décembre 2025
Avis spontané
Réponse de Mypicture.com.au
We're sorry the Christmas special won't arrive in time. We'll email you shortly to discuss this further. Please provide your order number so we can locate your details and reach out directly.
Easy to order
Easy to order, great quality posters and super fast delivery. Return customer always happy.
13 décembre 2025
Réponse de Mypicture.com.au
Thanks for being a loyal customer! Really appreciate you choosing mypicture again for your posters.
Wow!
Wow! I had decided that I needed to lower my expectations so as not to be disappointed. But when I received my order (10 88-piece jigsaws, each a different photo) I was absolutely blown away with the quality. Everything, from the initial order process was easy, the delivery tracking was efficient, and my order arrived promptly, through to the quality of printing and finish which was an 11 out of 5. I am so coming back to order more items. Sooo impressed!!
8 décembre 2025
Avis spontané
Réponse de Mypicture.com.au
Thank you for sharing your experience with the jigsaw puzzles! It's great to hear the print quality and finish exceeded your expectations. We're confident you'll enjoy creating more personalised items with mypicture in the future!
Took a long time
Took a long time, also there is nothing on the back to hang my print. Not sure how I am going to hang it. Who frames a picture without puting a way to hang it?
Also its not an Australian company...this is extremely misleading
4 décembre 2025
Avis spontané
Réponse de Mypicture.com.au
We'll email you shortly to address the missing hanging hardware on your framed print and discuss the delivery timeline. Please share your order number so we can assist you properly.
Réponse de Mypicture.com.au
Thanks for the feedback! Happy the picture turned out amazing and arrived on time. We appreciate you choosing mypicture!
Very happy
Very happy. Easy to use, reasonably priced and exceptional end product, and arrived in plenty of time for my daughter’s birthday. Thank you.
25 novembre 2025
Avis spontané
Réponse de Mypicture.com.au
Delighted to hear your positive experience with your purchase. The ease of use, reasonable pricing, and exceptional quality truly make a difference. It's wonderful that your order arrived well in time for your daughter's birthday celebration. Your satisfaction means a lot, and we're thrilled that our product has met your expectations. Thank you for sharing your thoughts.
Based in Germany
Based in Germany, not in Australia so very misleading. Print quality isn’t that great and the two pictures I chose look overly stretched and awful. The sizes are quite small too. Disappointed I went with this company as I really don’t think the quality is worth the price.
10 novembre 2025
Avis spontané
Réponse de Mypicture.com.au
Thank you for sharing your thoughts regarding your recent experience. It seems there may have been some confusion regarding our location and product specifications. The sizing and print quality are crucial aspects that impact satisfaction, and your feedback is valuable in understanding these elements better. While the end result did not meet your expectations, we would like to assist further. To facilitate this, please consider sending us your order number or contact information. We will be reaching out via email to explore any possible resolutions. Your insights are appreciated as we strive to refine our service offerings continually.
Communication appalling
The canvas I ordered was good. I also ordered the stars print with a frame. The frame is flimsy and has no glass or even plastic as protection for the print. I have emailed and the communication has been absolutely appalling. I have had to send emails to 3-4 different people send screen shots of payments and it has all been going around in circles and the issue is still not sorted. I have asked for a refund for the frame and the additional postage it costs and they go around in circles. I will certainly never be buying from this company ever again.
21 novembre 2025
Avis spontané
Réponse de Mypicture.com.au
Navigating through your experience with us has certainly been challenging, as described. The situation regarding the frame and the communication hurdles you've encountered does not align with the resolution you seek. We'll be reaching out via email to further assist you in addressing this. It would be helpful if you could provide your order number or contact information at your convenience. This will allow us to better understand and resolve the situation effectively. Your patience during this process is appreciated, and we aim to make this right for you. Thank you for bringing this to our attention.
Beautiful clear photo on the cushion.
22 novembre 2025
Réponse de Mypicture.com.au
The crisp imagery on the cushion truly stands out and enhances the overall aesthetic. It's wonderful to hear that the photo quality met your expectations and added a touch of beauty to your space. Your appreciation for the clarity of the photo is what drives our commitment to delivering high-quality products. Thank you for sharing your positive experience. It's always encouraging to know when our customers are satisfied with what we've created. Enjoy the beauty that the cushion brings to your surroundings.
Slow delivery
Slow delivery.
Awful quality control.
Then if you raise an issue, they don’t care. They told me, after delivery took ages and I missed the person birthday; that they don’t have to give a refund. As I had been inconvenienced, I asked to return the faulty product at their cost and I requested a refund. This ping pong has been going on 1 month. They take days to reply and they are obnoxious
21 novembre 2025
Avis spontané
Réponse de Mypicture.com.au
Delays and quality concerns are never ideal when celebrating special occasions, and extended communication can be frustrating. The back-and-forth situation you describe sounds challenging. We aim to engage with customers effectively and regret any dissatisfaction experienced. You mentioned difficulty in returning the product, and it's important to us to address these situations. Kindly send us your order number or contact information, and we'll reach out via email to assist further. Thank you for bringing this to our attention.
Réponse de Mypicture.com.au
Your experience reflects what many seek—a seamless blend of simplicity, speed, and quality. It’s fantastic to hear that everything met your expectations. The positive feedback is genuinely appreciated, and it’s encouraging to know that our efforts align with what you value most. Your insights are invaluable in maintaining a high level of service that continues to satisfy and impress. Thank you for sharing this review and for highlighting the aspects that contributed to your positive experience. We're thrilled to have been a part of delivering the results you were looking for.
Hi my picture I have bought over 30…
Hi my picture I have bought over 30 canvas all have been great and delivery was quick .
13 novembre 2025
Réponse de Mypicture.com.au
It's wonderful to hear about your positive experience with our canvas products and swift delivery. The satisfaction you've expressed in receiving over 30 canvases is truly appreciated. Your continued support and choice to return for more items are welcomed and valued. We're delighted that each purchase has met your expectations. Your feedback serves as a great encouragement for us to keep providing quality and efficiency. If there's anything else we can assist with, your thoughts are always welcome. Thank you for sharing this great review and for being such a valued customer.
Do not deal with this company.they are…
Do not deal with this company.they are a German company,not Australian.
I placed an order and cancelled 5 minutes later,they will not cancel the order!
No phone no,no satisfaction
They also will not change the size
8 novembre 2025
Avis spontané
Réponse de Mypicture.com.au
Navigating the complexities of international orders can sometimes lead to challenges. We understand your concerns about the cancellation process and the difficulties in adjusting order specifications, such as size changes. Please know we will be reaching out to you via email to discuss this further. We invite you to share your order number or contact information with us, which will enable us to connect with you directly and address your situation. Though we cannot offer a phone number, our aim is to find solutions that work for you through email communication. Your feedback is important, and we hope to assist you with your concerns effectively.
Réponse de Mypicture.com.au
Exploring simplicity and affordability often leads to delightful experiences, and it's wonderful to hear that you found such value in this one. Your appreciation for the ease and cost-effectiveness resonates well with the core of our offerings. It's always rewarding to know that our efforts to provide accessible solutions have positively impacted your experience. Thank you for sharing your thoughts, which serve as a reminder of the importance of maintaining a straightforward and budget-friendly approach in what we do. We look forward to continuing to offer experiences that meet your expectations and contribute to satisfying moments. Your feedback is highly valued, and we're glad to have been part of your journey.
Réponse de Mypicture.com.au
Thank you for sharing your positive experience with our product. It's wonderful to hear that the quality met your expectations. We strive to deliver excellence in every item, and your feedback is incredibly valuable to us. We are delighted that you are satisfied and that our product has served you well. Your review inspires us to continue maintaining the standards you appreciate. We look forward to providing you with more high-quality offerings in the future.
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