The canvases were saggy and floppy on the frame, not tight so not worth displaying without looking scrappy. Some of the pictures said they would suit certain sizes before ordering but are actua... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered at the end of January so there would be more than a couple of weeks to deliver in time for Valentine's Day. Being that it's advertised as Australian, I foolishly assumed it would be shipped fr... Voir plus
L'entreprise a répondu
10/10 for actual product. Online range is great- so easy to upload the pics you want, I like you can adjust the sizing and formatting. From order to delivery was 1 week- so helpful for Xmas pressies.... Voir plus
L'entreprise a répondu
Wow! I had decided that I needed to lower my expectations so as not to be disappointed. But when I received my order (10 88-piece jigsaws, each a different photo) I was absolutely blown away with the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With over 15 years of experience, Mypicture.com.au specializes in turning your cherished memories into stunning wall art and personalized home decor. From elegant, framed prints to vibrant canvas prints, we offer a variety of ways to showcase your favorite photos. Looking for something unique? Our personalized blankets add a cozy touch to your space, while poster prints, and sleek metal prints provide a modern way to decorate your home. Each product is crafted with attention to detail, offering the perfect combination of quality and affordability to bring your memories to life in style. Whatever your vision, Mypicture.com.au has the perfect solution to enhance your home with personal, meaningful artwork.
Coordonnées de contact
4,2
Bien
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Mypicture.com.au
The appreciation for the quality of our canvases speaks volumes. It's delightful to hear that they have met your expectations and brought satisfaction. Attention to detail is something that is continually prioritized, and it's wonderful to know it resonates with you. Your positive experience is important, and such feedback is valuable in maintaining the standards that our products reflect. The joy that comes from delivering high-quality items is shared with our customers, and knowing they appreciate it is rewarding. Thank you for sharing your thoughts and for choosing our canvases to be part of your experience.
Réponse de Mypicture.com.au
Impressive observations like yours paint a vivid picture of our commitment to excellence. It's wonderful to hear that the quality met your expectations and the delivery was swift. Striving to provide an experience that aligns with such feedback is something we continually focus on. Your feedback is invaluable and contributes to the ongoing refinement of our services. The emphasis placed on quality and efficiency resonates deeply with your words. Each insight shared is a testament to the hard work and dedication that goes into ensuring a seamless experience. Thank you for sharing your experience, and we look forward to continuing to meet your expectations in future interactions.
I am so happy with my blanket and it’s…
I am so happy with my blanket and it’s incredible
Quality and price, thank you i intend to buy another one .
6 août 2025
Réponse de Mypicture.com.au
Experiencing joy through the comfort and quality of a blanket is truly wonderful. It's delightful to hear that the blend of quality and price has brought satisfaction. Your intention to purchase another speaks volumes about your positive experience, and it's gratifying to know the product has met your expectations. Embracing warmth and value in everyday items can certainly enhance one's comfort. Thank you for sharing your experience, and may your next purchase bring you just as much joy and satisfaction.
Easy to use website
Easy to use website, good quality product, fast delivery, affordable prices. Very happy I found this company online.
11 juillet 2025
Réponse de Mypicture.com.au
Discovering a gem online is always a delightful experience! It's wonderful to hear that the ease of navigating our website, the quality of our products, speedy delivery, and competitive pricing have met your expectations. Your satisfaction is truly important to us, and we're thrilled that you’re glad to have found us. Your positive feedback encourages our team to maintain the standards that bring smiles to our customers. Thank you for sharing your experience and for choosing us. Looking forward to being part of more of your great finds!
Easy, efficient & excellent
Easy to order online, product is exactly as I wanted and expected, delivery efficient and arrived a day earlier than predicted.
9 juillet 2025
Réponse de Mypicture.com.au
It's wonderful to hear that your experience with our service met your expectations. Effortless online ordering, receiving just the product you envisioned, and a prompt delivery are all aspects we strive to achieve consistently. Receiving your delivery earlier than anticipated is an added delight, and we're pleased it contributed positively to your experience. Your feedback is invaluable as we continue to focus on delivering quality and efficiency. Thank you for sharing your experience, and we look forward to serving you again in the future.
Quicker than expected turn around
Quicker than expected turn around , picture I thought may be blurry came out super clear.
9 juillet 2025
Réponse de Mypicture.com.au
Speedy service and stunning clarity can certainly make for a delightful experience. It's wonderful to hear that the turnaround exceeded expectations and that the picture quality was even better than anticipated. Moments like these can be truly rewarding, and it's satisfying to know the outcome met your hopes so well. We appreciate your feedback and are pleased to have been part of delivering such results.
3 acrylic 60x30 cmpictures
I have ordered 3 acrylic 60x30 cm, It was my first time ordering online to print large size pictures and I received them today, They look fabulous and I love them.
2 juillet 2025
Avis spontané
Réponse de Mypicture.com.au
What a delightful experience to receive such fabulous prints for the first time! It's wonderful to hear that the acrylic 60x30 cm pieces turned out beautifully. Printing large size pictures can be an exciting venture, and your satisfaction with the final product speaks volumes. It's rewarding to know that the result has captured your admiration. Thank you for sharing your positive experience and for choosing this option for your photo printing needs. Enjoy your stunning prints!
Disappointing quality
Disappointing quality. Many pieces still connected. Many pieces have others that are identical in shape. Only picture is one glued on the box. The border comprises only two style of pieces. So many duplicate shapes makes it astonishingly difficult. Should stayed with "just jigsaws"
25 juin 2025
Avis spontané
Réponse de Mypicture.com.au
Your insights on the puzzle experience provide valuable input. We will reach out via email to explore more about your situation. If you could share your order number or contact information, it would greatly assist us in connecting with you. Your observations on the puzzle's complexity and design are noted and will be considered thoughtfully. The details regarding the piece shapes and border styles are helpful in understanding your experience, and your feedback will be taken into account. Your perspective is appreciated, and we aim to improve based on insights such as yours.
Réponse de Mypicture.com.au
It's wonderful to hear that the product met your expectations as intended. Ensuring satisfaction is important, and knowing that it aligns with your expectations is valuable feedback. Craftsmanship and attention to detail are integral aspects, and it's gratifying when such efforts resonate positively with customers. Your experience is appreciated and contributes to the continuous drive for excellence. Thank you for sharing your positive experience with the product.
Do not be fooled
Do not be fooled! This is not an Australian company despite the .com.au website they are based in Germany and it has been almost two weeks and we are yet to receive our purchase for our son’s birthday. It is still in “shipping” mode. We went with them as we naturally assumed this was an Australian company from the website. They also advertised for a good price then end up charging you double for the shipping. Misleading and fraudulent to say the least!
5 juin 2025
Avis spontané
Réponse de Mypicture.com.au
Experiences like the one you've described are certainly frustrating. We understand the importance of timely delivery, especially for special occasions like a birthday. It seems the shipping process has taken longer than anyone would hope. You mentioned concerns about charges and company location, and these are critical points to consider. To address this matter appropriately, please send us your order number or contact information, and we will reach out to you via email. Your feedback is invaluable, and we want to ensure clarity and resolution.
Réponse de Mypicture.com.au
What a delight to hear about your experience with our service and canvases! It's truly wonderful that the speed and quality met your expectations. The beauty of our products is something we strive for, so it’s fantastic to know they made such a positive impression. Your satisfaction is incredibly valuable to us, and your kind words encourage us to maintain high standards. Thank you for sharing your feedback and for choosing us.
I'm so happy with my prints
I'm so happy with my prints! They turned out absolutely amazing. Great quality, excellent colors, fast service. I'd highly recommend My Picture
12 juin 2025
Avis spontané
Réponse de Mypicture.com.au
It’s wonderful to hear such positive feedback about your experience with our prints. Your satisfaction with the quality, vibrant colors, and swift service is truly appreciated. It's comments like yours that inspire us to maintain high standards and keep delivering exceptional results. Recommending My Picture is a compliment we cherish, and we're delighted that our work met your expectations. Thank you for sharing your delightful experience with others.
My photos turned out beautifully…
My photos turned out beautifully printed on canvas! Packaged well and delivered within a week. Very happy!
7 juin 2025
Réponse de Mypicture.com.au
What a joy to hear your photos turned out beautifully on canvas! It's wonderful that the packaging met your expectations and the delivery was timely. Your satisfaction is truly valued. Thank you for sharing your experience and expressing your happiness with the service.
Great photos and services! THANKS
Thank you for the beautiful photos on Canvas. The quality and delivery time exceed my expectation. My friends also love them.
4 juin 2025
Réponse de Mypicture.com.au
The delight expressed in your review captures the essence of what makes our work rewarding. It's wonderful to hear that the photos on Canvas bring joy not only to you but to your friends as well. The quality and timely delivery are aspects we focus on, and knowing they met your expectations brings great satisfaction. Your positive feedback inspires continued dedication to offering memorable experiences and exceptional products. Thank you for sharing how much you cherish the photos, and we hope they continue to bring happiness and admiration from those around you.
Réponse de Mypicture.com.au
It’s wonderful to hear your thoughts on the great value and quality you found. It's always rewarding to know when our effort aligns with your expectations and delivers satisfaction. Providing quality experiences is incredibly important, and it's fantastic to see that reflected in your feedback. Thank you for sharing your positive experience and for appreciating the value offered. Your feedback encourages continued dedication to delivering quality. We look forward to maintaining the standard that you have recognized.
Check the measurements before you order 😉
The quality was good I just didn’t realise how small it was but that was my fault for not realising the measurements were small but I know for next time I definitely would order again but a different size lol
4 juin 2025
Réponse de Mypicture.com.au
It's great to hear that you found the quality to your liking! It's understandable that sometimes the expectations around size can differ, but your positive outlook and readiness to try a different size next time is appreciated. Your experience offers valuable insight, and it's delightful to know you're considering another order. Finding the right fit can truly enhance the overall experience, and choosing the correct size will make your future decisions even more satisfying. Thank you for sharing your thoughts and looking forward to serving you again with the perfect fit next time!
So happy with my print & the quick …
So happy with my print & the quick delivery I will definitely order more & recommend you thank you so much
31 mai 2025
Réponse de Mypicture.com.au
It's wonderful to hear your satisfaction with the print and the speedy delivery. Knowing that you plan to order more and recommend us brings great joy. Your kind words are truly appreciated. Thank you for sharing your experience and for placing your trust in us. We are pleased to have met your expectations and look forward to serving you again in the future.
Réponse de Mypicture.com.au
Effort and efficiency shine through when it comes to your first-time experience with us. It's wonderful to hear that the delivery met your expectations speedily and that the photo brought satisfaction to your purchase. Every detail matters, and delivering a service that resonates positively with our customers is truly rewarding. Your feedback is appreciated and serves as a testament to the quality of our work. We hope your experience continues to be delightful and look forward to serving you again in the future. Thank you for sharing your thoughts and trusting us with your purchase.
Réponse de Mypicture.com.au
Your appreciation for efficient service and high-quality products is wonderfully encouraging. It's delightful to see that the efforts to provide an exceptional experience align with your expectations. The emphasis on quality and efficiency appears to resonate well, highlighting the value placed on delivering satisfaction. Such feedback is instrumental in continuing to offer services and products that meet high standards. Your positive remarks serve as an inspiring reminder of the importance of maintaining excellence in every interaction. Thank you for sharing your experience and for your kind words, which are greatly valued.
When I want pictures done I only go…
When I want pictures done I only go through this company they never disappoint me great quality work
28 mai 2025
Réponse de Mypicture.com.au
Delighted to hear that you trust us for your photography needs. It's wonderful to know that our work consistently meets your expectations. Providing great quality work is a commitment we take seriously, and your positive feedback reinforces our dedication to delivering outstanding results. Your satisfaction is incredibly important, and it's fantastic that you've chosen us for your photos. Thank you for your continued support and for sharing your experience. We look forward to capturing many more moments with you in the future.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.