Mypura have very good customer service. I have contacted them via email quite last minute yo change an order and they almost always have managed to sort things out. They also deliver quickly and effic... Voir plus
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Lisez les avis des autres
Using the term 'holy poops' in emails is completely unacceptable to the Christian consumers Nappies are soft but size 3s leak poop every time and pee occasionally Due to that email and the leaking... Voir plus
L'entreprise a répondu
I love these nappies. They are able to absorb a lot of moisture, and it is great to know our baby can thus avoid some dangerous substances at a relatively affordable price. Moreover, the company has a... Voir plus
L'entreprise a répondu
Great reliable product. Never clogs our bogs. Obviously getting one out at a time could be improved but will buy until we don’t need them anymore.
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À propos de l'entreprise
Écrit par l'entreprise
Pura. Made by parents, for parents. We wanted to give our babies the best possible start in life. When we couldn’t find diapers and wipes that we could trust to protect their delicate skin (with less impact on the planet) we created our own. Pura was born to provide all parents with clean, safe and toxin-free baby products, made more sustainably. No compromise. We’re so proud to be changing the world, one bottom at a time. Guy, Abi, Ezra and Enzo
Coordonnées de contact
3 Worley Court, Bolesworth Road, CH3 9HW, Tattenhall, Chester, Royaume-Uni
- Hello@mypura.com
- mypura.com
4,5
Excellent
2 k avis
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Amazing nappies that are very comfy for…
Amazing nappies that are very comfy for the baby and don't rash
12 juin 2026
Réponse de Mypura.com
Hi Zaid,
Thanks for leaving us a review. We're thrilled to hear that you're enjoying our nappies and are finding them comfy for your little one!
We really appreciate your feedback.
Warm Regards,
The Pura Team
They are amazing my boys skin is doing…
They are amazing my boys skin is doing amazing he hasn’t had any rashes or anything which I’m happy.
23 juin 2026
Réponse de Mypura.com
Hi Bella,
Thanks for leaving us a review. We're thrilled to hear that our nappies are working so well for your little one's skin. We purposefully don't use any chemical nasties to ensure that as gentle as possible on even the most sensitive skin!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great nappies
Great nappies - blue line for pee, soft and good materials for our baby boy, and holds in blowouts! Fast delivery too.
20 juin 2026
Réponse de Mypura.com
Hi Caroline,
Thanks for leaving us a review. We're thrilled to hear that our nappies are working well for you and that you're enjoying our speedy delivery service too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
reliable product and a prompt purchase
8 juin 2026
Réponse de Mypura.com
Hi Larry,
Thanks for leaving us a review. We're thrilled that you're enjoying our products speedy delivery service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Réponse de Mypura.com
Hi,
Thanks for leaving us a review. We're thrilled to hear that you're enjoying our wipes. We intentionally don't use any chemical nasties to ensure that they're as gentle as possible on even the most sensitive skin!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great reliable product
Great reliable product. Never clogs our bogs. Obviously getting one out at a time could be improved but will buy until we don’t need them anymore.
17 juin 2026
Réponse de Mypura.com
Hi,
Thanks for leaving us a review. We're thrilled to hear that you're enjoying our flushable wipes. Thank you again for your support!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Mypura have very good customer service
Mypura have very good customer service. I have contacted them via email quite last minute yo change an order and they almost always have managed to sort things out. They also deliver quickly and efficiently. Their nappies are great.
16 juin 2026
Réponse de Mypura.com
Hi Stefan,
Thanks for leaving us a review. We're glad to hear that our friendly customer service team were able to amend any orders needed. We're thrilled that you're enjoying our nappies too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Using the term 'holy poops' in emails…
Using the term 'holy poops' in emails is completely unacceptable to the Christian consumers
Nappies are soft but size 3s leak poop every time and pee occasionally
Due to that email and the leaking I will no longer purchase these nappies ever again
10 juin 2026
Réponse de Mypura.com
Hi Amp,
Thanks for leaving us a review. We're very sorry for the terminology used in our emails. Your feedback has been shared with our marketing team so we can review the language used.
We're also really sorry that you're experiencing leaks with our nappies. When this happens it's usually due to needing to size up which can quickly resolve any issues with leaks.
We look forward to hearing back from you.
Warm Regards,
The Pura Team
Réponse de Mypura.com
Hi Kimberley,
Thanks for leaving us a review. We're thrilled that you're enjoying our products, along with our service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Perfect
Ordered wipes and nappies for the last 4 years. The new wipes are very different and very good! Didn't realise thicker wipes would be so much better.
Great online ordering, quick delivery and great customer service.
28 mai 2026
Réponse de Mypura.com
Hi J,
Thanks for leaving us a review. We're thrilled that you're enjoying our wipes, along with our super speedy delivery & customer service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I love these nappies
I love these nappies. They are able to absorb a lot of moisture, and it is great to know our baby can thus avoid some dangerous substances at a relatively affordable price. Moreover, the company has a great return policy: all unopened nappy packages can be returned for a small charge. The Pura team manages this very swiftly, too. So I recommend this product.
2 juin 2026
Réponse de Mypura.com
Hi Soare,
Thanks for leaving us a review. We're thrilled that you're enjoying our nappies!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I love MyPura nappies
I love MyPura nappies and used them with both of my boys. They are soft, comfy and are a fair price. I love that they have no nasties and that I am also supporting the environment. Delivery is rapid so my next batch always arrives before I run out.
24 mai 2026
Réponse de Mypura.com
Hi Laura,
Thanks for leaving us a review. We're thrilled that you're enjoying our nappies, along with our super speedy delivery!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Great wipes
I use the wipes on my daughter who has special needs as they are kind to skin and no plastic in them. Have been using them for quite a while. The wipes used to be slightly larger which were better.
19 mai 2026
Réponse de Mypura.com
Hi Allie,
Thanks for leaving us a review. We're thrilled that you're enjoying our wipes!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Absolutely love Pura and so does my…
Absolutely love Pura and so does my baby. We made the mistake of using a popular brand from birth and it gave him horrible nappy rash. As soon as I discovered Pura nappies and wipes, I knew I had to try them. Within a week, maybe even less, his rash had gone and - touch wood - it hasn’t made an appearance since. Pura are amazing, highly recommended.
22 mai 2026
Réponse de Mypura.com
Hi Amy,
Thanks for leaving us a review. We're thrilled that you're enjoying our wipes and nappies!
We really appreciate your feedback.
Warm Regards,
The Pura Team
I love these nappies and wipes and the…
I love these nappies and wipes and the subscription makes it so easy.
2 juin 2026
Réponse de Mypura.com
Hi Phillipa,
Thanks for leaving us a review. We're thrilled that you're enjoying our wipes and nappies, along with our super handy subscribe and save service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
So much easier
The new packaging makes it so much easier to get the wipes out individually. That is, without pulling out half of the pack. Definitely improved.
31 mai 2026
Réponse de Mypura.com
Hi Ron,
Thanks for leaving us a review. We're thrilled to hear that you're enjoying our new packaging refresh and that you're finding it easier to remove one wipe at at a time!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Delivery was quick and very good value…
Delivery was quick and very good value for money. This was a recommendation so will be using again in the future.
20 mai 2026
Réponse de Mypura.com
Hi Roger,
Thanks for leaving us a review. We're glad to hear that you're enjoying our speedy free next day delivery service and that you would order with us again in the future!
We really appreciate your feedback.
Warm Regards,
The Pura Team
We opted for the trial pack size 1 for…
We opted for the trial pack size 1 for my newborn. And I must say, the design, look and function was up to the mark. There were no signs of leaky poo or pee. We used it for travel purpose and are happy with it!
12 mai 2026
Réponse de Mypura.com
Hi Sandeep,
Thanks for leaving us a review. We're thrilled that you're enjoying our nappies and that you have had a leak free experience with them too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
Réponse de Mypura.com
Hi Tom,
Thanks for leaving us a review. We're thrilled that you have had a great experience with our friendly customer service and that you are enjoying our products too!
We really appreciate your feedback.
Warm Regards,
The Pura Team
The nappies are amazing
The nappies are amazing, eco friendly and the service second to none.
6 mai 2026
Réponse de Mypura.com
Hi Gwen,
Thanks for leaving us a review. We're thrilled to hear that our nappies are working well for you and your little one and thank you for the kind words about our service!
We really appreciate your feedback.
Warm Regards,
The Pura Team
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