Mypura.com Avis 

2 260
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 3 sur 5 étoiles

For 1 year we have only used Pura nappies and had a great experience, no leaking, no nappy rash, nothing of the sort. However since they have changed their design, we had leaking because we didn’t rea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mypura have very good customer service. I have contacted them via email quite last minute yo change an order and they almost always have managed to sort things out. They also deliver quickly and effic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love these nappies. They are able to absorb a lot of moisture, and it is great to know our baby can thus avoid some dangerous substances at a relatively affordable price. Moreover, the company has a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This super company has provided my two grandchildren with all their nappy, wipes and nappy pants over the last five years! The products are eco-friendly and good value for money. The customer service... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de puériculture
  2. Service de couches
  3. Boutique d'articles de toilette

Écrit par l'entreprise

Pura. Made by parents, for parents. We wanted to give our babies the best possible start in life. When we couldn’t find diapers and wipes that we could trust to protect their delicate skin (with less impact on the planet) we created our own. Pura was born to provide all parents with clean, safe and toxin-free baby products, made more sustainably. No compromise. We’re so proud to be changing the world, one bottom at a time. Guy, Abi, Ezra and Enzo


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,5

Tous les avis

(2 260)

177 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Incredible quality and the peace of…

Incredible quality and the peace of mind that they don’t contain nasty chemicals. Will be using these until we no longer need nappies.

19 janvier 2026
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Réponse de Mypura.com

Hi Lauren,

Thanks for leaving us a review. We're thrilled that you're enjoying our nappies. We purposefully don't use any chemical nasties to ensure that they're as gentle as possible on even the most sensitive skin!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

Great wipes!

Used the wipes on subscription for all my babies. They are affordable whilst doing good for the planet and handy being delivered to the door

27 janvier 2026
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Réponse de Mypura.com

Hi,

Thanks for leaving us a review. We're thrilled to hear that our wipes and subscription service are working well for you and your family. We wanted to make it as convenient as possible to get the products you need delivered right to your door!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

Love the nappies

Love the nappies! So comfy and all good for my children’s sensitive skin!

Great customer service too!

15 janvier 2026
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Réponse de Mypura.com

Hi,

Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies and thank you for the kind words about our customer service too!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 2 sur 5 étoiles

Holy Blowouts!

My baby barely had blowouts in other brands of diapers. Maybe one a week if that, and only after a particularly large bowel movement. We switched to Pura diapers yesterday, and every time he has a bowel movement it has been a blowout. I'm seriously worried that one of my favorite sleepers is ruined because of this. As a side note, both times the diaper didn't hold up, it wasn't even a large amount! It was an average size bowel movement, but the diapers did next to nothing to keep it in.

Additionally, they smell a lot worse than other brands we've used when wet.

Edit: I got a note from the pura team saying that it's most likely a sizing issue, and I probably need to size up... My baby is not under the recommended weight advertised on the diaper pack, and the tape strips on the diaper have to overlap to fit around his waist as is. I seriously doubt sizing up would fix my issue here.

27 janvier 2026
Avis spontané
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Réponse de Mypura.com

Hi Savannah,

Thanks for leaving us a review. We're really sorry that you're experiencing blow outs with our diapers. We don't hear of this happening often but appreciate this doesn't help your situation. We do find that when leaks like this occur, this is usually due to the size not quite being suited to your little one, usually when it's time to size up.

If you could please reach to us at hello@mypura.com, we would be happy to help further and get this resolved for you.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

Have used these since birth for all 3…

Have used these since birth for all 3 of my babies. Thoroughly recommend. Subscription is so easy to alter and delivery can be the next day. Really easy to manage/change amounts needed/sizes and delivery dates. Whenever we have used any other nappy brands we have experienced nappy rashes and leaks.

20 janvier 2026
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Réponse de Mypura.com

Hi Kelly,

Thanks for leaving us a review and for being a loyal Pura customer. We're glad to hear that you're finding our subscription easy to use. It's also great to hear that our nappies are working so well for you and your family too!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

This is an amazing

This is an amazing, sustainable company with such high quality products! Thank you for being so grounded in your vision and mission — I am grateful for you.

5 janvier 2026
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Réponse de Mypura.com

Hi Maria,

Thanks for leaving us a review. We're really grateful for the kind words and thank you for the support. We're thrilled that you're enjoying our products and thank you again for supporting us on our mission!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

Great nappies - no problems with leaks

Great nappies. Like how they don’t have the nasties that many other nappies have. Better for baby (and the planet when compared to other disposable nappies).

5 janvier 2026
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Réponse de Mypura.com

Hi,

Thanks for leaving us a review. We're thrilled to hear that you're loving our nappies. We purposefully ensure not to include any chemical nasties to ensure they're as gentle as possible on even the most sensitive skin!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

Arrived on time..good quality and…

Arrived on time..good quality and sustainable which is keeeey

4 janvier 2026
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Réponse de Mypura.com

Hi Frazier,

Thanks for leaving us a review. We're glad to hear that you're enjoying our speedy delivery service and our products!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

Great Quality and super helpful customer service

Their customer service was super helpful for our questions, they even replaced a product right away that Amazon sent in faulty

3 janvier 2026
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Réponse de Mypura.com

Hi Betül,

Thanks for leaving us a review. We're glad to hear that our customer service were able to help answer your questions and resolve the issue you had with a faulty product!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

Amazing nappies 🥰

Amazing nappies- soft, take a lot of liquid, reduce leaks and way kinder to the environment than other popular brands- plus a better price! What’s not to like? Especially when delivery is free when you buy a box of them from Pura’s website :)
Nappies Pura than a babies’ bum 🍑

6 janvier 2026
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Réponse de Mypura.com

Hi Becca,

Thanks for leaving us a review. We're thrilled that our super soft nappies have been working so well for you and your little one. We're glad that you're enjoying our free next day delivery service too!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

Very quick delivery ,fast

Very quick delivery ,fast, fantastic communication

5 janvier 2026
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Réponse de Mypura.com

Hi May,

Thanks for leaving us a review. We're glad to hear that you're enjoying our speedy and convenient next day delivery service!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 4 sur 5 étoiles

Non toxic nappies

I have repeatedly bought these nappies for my newborn as I refuse to put him in mainstream nappies filled with toxic chemicals and god knows what else. These nappies have excellent ethos and fit my little one well. They’re also super soft and seem comfortable on him, yes we occasionally have leaks but with newborn runny poos, what nappies wouldn’t leak? Overall very impressed with them and would recommend to anyone looking for a gentle nappy for their baby, which also happens to be a good price.

3 janvier 2026
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Réponse de Mypura.com

Hi Caitlin,

Thanks for leaving us a review. We're thrilled to hear that our super soft nappies are working so well for you and your little one. We ensure not to include any chemical nasties in our nappies so that they're as gentle as possible on even the most sensitive skin.

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

Great Service

Next day delivery. Excellent service.

2 janvier 2026
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Réponse de Mypura.com

Hi Chad,

Thanks for leaving us a review. We're glad to hear that you're enjoying our speedy next day delivery service!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

Nappies you can trust

Excellent products, reliable service, 100% recommended!

2 janvier 2026
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Réponse de Mypura.com

Hi Gonzalo,

Thanks for leaving us a review. We're thrilled to hear that you've loving our products and service. Thank you again for recommending Pura!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

excellent service and quality product

excellent service and quality product

16 décembre 2025
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Réponse de Mypura.com

Hi Derrick,

Thanks for leaving us a review. We're thrilled that you're enjoying our service and products. Thank you again for the kind words!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 4 sur 5 étoiles

Love, it's all we use after cloth.

The nappies feel soft and I really value that there's no chemicals and no gels/beads used in the absorption section. The velcro tabs generally hold really well and the fit around the legs is great for both our chunky-thighed boy and our skinny-legged girl. No rash issues. Reasonably priced with helpful and convenient repeat delivery.

I'd love if you could do a larger nappy or higher absorbency one for night time as our 4.5 year old boy regularly pees through his at night, even with a wake for a pee and a fresh nappy. That's the only reason for 4 rather 5 stars.

Would love if you could extend your brilliant trial of kerb-side nappy recycling, what a great plan.

31 décembre 2025
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Réponse de Mypura.com

Hi Katie,

Thanks for leaving us a review. We're thrilled that you're enjoying our super soft nappies and that your little one hasn't experienced any irritation with them too. We're also glad to hear that you're enjoying our speedy and convenient delivery service too!

Thank you for the feedback regarding us launching a larger size nappy/pants. We want to reassure you that we do take all of our customer experiences on board and we are always looking to expand our products wherever we can.

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

We are part of the nappy recycling…

We are part of the nappy recycling trial and it is amazing - the staff are so helpful and it’s an amazing service. Thank you!

31 décembre 2025
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Réponse de Mypura.com

Hi Kieran,

Thanks for leaving us a review. We're glad that you're enjoying being part of our Pura NappiCycle trial. Thank you for helping us make a change!

We really appreciate your feedback.

Warm Regards,

The Pura Team

Noté 5 sur 5 étoiles

Great flushable toilet wipes

Great flushable toilet wipes, have purchased these many times and the new packaging is a great improvement. Had occasion to contact customer service and they were excellent.

13 décembre 2025
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Réponse de Mypura.com

Hi Daniel,

Thanks for leaving us a review. We're glad to hear that you're enjoying our toilet tissue wipes and our newly updated packaging. We're happy to hear that our customer service were able to resolve any queries you have had too. We're always here to help!

We really appreciate your feedback.

Warm Regards,

The Pura Team

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