Llayde was very patient with me when receiving emails from my housing association, they were deleting emails I’d sent to them and even got my address wrong on my form. It has taken a while to pass in... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Good communication and clear path to resolution. Sorted out issue with my employer only providing a phone number and not wanting to use online form. Representative took the time to call me and explai... Voir plus
L'entreprise a répondu
Was given an unfair rating by our letting agency. They stated they couldn't give a proper review as they've not come for an inspection yet, but that our rent is paid up to date. Then they gave us 1 st... Voir plus
L'entreprise a répondu
I mistakenly called letting web thinking they were letting alliance. The lady I spoke with - Ilayda- was articulate, patient and utterly professional and tried her best to help me sort out my confusio... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We all know how competitive the rental market can be. MyRentalCV was created to streamline the process and allow tenants to be chosen for their property quicker.
Coordonnées de contact
Edinburgh, Royaume-Uni
- 01312970210
- support@myrentalcv.com
- myrentalcv.com
4,6
Excellent
94 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had an issue with an email address but…
Had an issue with an email address but Ilayda was very supportive helping me fix my issue!
7 juillet 2026
Avis spontané
Réponse de MyRentalCV
hank you for your review.
We're glad Ilayda was able to help.
If you need any further assistance, please do reach out.
Good communication and easy resolution
Good communication and clear path to resolution. Sorted out issue with my employer only providing a phone number and not wanting to use online form. Representative took the time to call me and explain it was all in hand. Nice to have a personal touch
15 juin 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're glad we were able to help.
If you need any further assistance, please do reach out.
Llayde was very patient with me when…
Llayde was very patient with me when receiving emails from my housing association, they were deleting emails I’d sent to them and even got my address wrong on my form. It has taken a while to pass information on. This is all new to me and it wasn’t a quick process due to my housing association. Llayde has been quick with her responses and updated everything there and then.
12 juin 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're glad we were able to help.
If you need any further assistance, please do reach out.
Good Customer Service
There seems to be technical difficulty with linking MyRentalCV to the LettingWeb accounts, but Ilayda did not hesitate to assist me in sending my profile over manually to the rental agency. Thank you!
30 mai 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're glad that Ilayda was able to help.
If you need any further assistance, please do reach out.
GDPR risk. Don't trust with your data
Companies like this shouldn't exist.
Every agency is now using it and they use the most invasive questions. We need regulation to stop this awful practice..
Agencies now require you give all your data to this 3rd party company just to get a viewing. My rental CV ask invasive questions about every aspect of your your life. No doubt they will have a massive data leak in the future. I implore everyone not to use this god awful company for the good of us all. Hopefully it goes out of business soon.
Any company that wants this much data from you is not a company that you can trust with your data
28 mai 2026
Avis spontané
Réponse de MyRentalCV
Thank you for taking the time to leave a review.
We appreciate that being asked for personal information during a rental search can feel frustrating, particularly when tenants trying to arrange viewings.
MyRentalCV is designed to allow prospective tenants to present as pre-screened with all the information an agent or landlord would require to assess suitability up front, helping them assess individuals fairly and consistently when deciding who to invite to viewings. Our aim is to make that process clearer and more efficient, not more difficult.
We take data protection seriously and handle personal information responsibly, securely, and in line with UK GDPR requirements. Users can contact us at any time to request removal of their data.
Excellent service by the team
Llayda is very knowledgeable in what she does. She was very polite, supportive, and extremely helpful throughout the process.
The letting agent was unable to view my CV, and I was really struggling to get the landlord’s approval. Llayda took responsibility for resolving the issue promptly and ensured everything was sorted in time.
Her follow-up, professionalism, and customer service were outstanding. She went above and beyond to assist me, and I truly appreciate all her support.
21 mai 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're glad the team were able to help.
If you need any further assistance, please do reach out.
I was having trouble uploading my…
I was having trouble uploading my documents so I couldn't fill out my profile page. But the amazing Support Team filed it all out for me exactly as I had it written. So helpful!
20 mai 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're glad the team were able to help.
If you need any further assistance, please do reach out.
Réponse de MyRentalCV
Thank you for your review.
If you need any further assistance, please do reach out.
They sorted my problem quickly and…
They sorted my problem quickly and efficiently
8 mai 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're glad the team were able to help.
If you need any further assistance, please do reach out.
Réponse de MyRentalCV
Thank you for your review.
If you need any further assistance, please do reach out.
Very lovely girl and very helpful
Very lovely girl and very helpful. Many thanks
4 mai 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're pleased we were able to help.
If you need any further assistance, please do reach out.
Ilayda was very helpful and was able to…
Ilayda was very helpful and was able to help with the problem I had
27 avril 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're pleased to hear that Ilayda was able to help.
If you need any further assistance, please do reach out.
Ilayda was fantastic I came in and from…
Ilayda was fantastic I came in and from the start so helpful nothing was a problem fantastic customer service
23 avril 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're pleased to hear that Ilayda was able to help. We'll make sure she sees this feedback.
If you need any further assistance, please do reach out.
Ilayda helped to expedite the process…
Ilayda helped to expedite the process and coordinated well.
Thankyou for your amazing help.
21 avril 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're pleased to hear that Ilayda was able to help. We'll make sure she sees this feedback.
If you need any further assistance, please do reach out.
Ilayda was very helpful
Ilayda was very helpful. She called me back and checked my paperwork had gone thru.Reception staff friendly and my calls were answered straight away.
20 avril 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're glad Ilayda was able to help.
If you need any further assistance, please do reach out.
Problem Solved!
We had some issues with our landlord getting our review in correctly. He kept getting error messages. Customer Service was very helpful in resetting the request and finally entering the landlord's review. Because of their help, I was able to get a viewing for a property I was very interested in.
15 avril 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your review.
We're always happy to help.
If you need any further assistance, please do reach out.
Ilayda Was great
Ilayda Was great. I was having issues with referencing but Ilayda made sure everything was corrected.
Thanks Ilayda
15 avril 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your positive review.
We're glad Ilayda was able to help.
If you need any further assistance, please do reach out.
prompt and helpful
I had a very prompt and helpful response to a problem I had
27 mars 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your positive review.
We're always happy to help.
If you need any further assistance, please do reach out.
Good customer aervice
Had problems with tenants and the review process and ilayana was a great help. She responded promptly to messages
24 mars 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your positive review.
We're always happy to help.
If you need any further assistance, please do reach out.
Recognition for Ilayda
Ilayda was courteous from the start. She listened to my situation and then resolved the difficulty, swiftly and professionally.
24 mars 2026
Avis spontané
Réponse de MyRentalCV
Thank you for your positive review.
We'll make sure Ilayda sees your feedback.
If you need any further assistance, we're here to help.
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