I didn’t receive one of my items and they sent me another one within a day as I called and said I needed it as soon as possible.
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Lisez les avis des autres
The Carrier's Driver delivered quickly & professionally. He carried the quite heavy parcel direct to my door and was very friendly with a smile & pleasant greeting. He helped me into my hallway w... Voir plus
L'entreprise a répondu
The order was placed and received in a timely manner. One item, a glass shelf was delivered shattered. It happens, packaging wasn't fantastic and couriers aren't exactly careful. Within an hour or two... Voir plus
I asked clear questions about the type of material these are made from, one response said these were aluminium. I asked again if these were aluminium or cast alloy, and a dimensional question about... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At My Shopfittings, we're committed to giving you 5-star service and a wide range of shop display necessities all over the UK. You can get all the retail display tools you need from us. We have a huge selection of products to make your store look better and work better. We have high-quality shelf systems, Slatwall panels that can be used in many ways, chrome wire shelving, display glass and MDF shelves, an amazing selection of over 100,000 display hooks, and much more. We're proud to help businesses make their stores look good and work well to attract people and make more sales. The My Shopfittings can help you find the best display options for your shop. Bring your store to us today, and we'll take it to the next level!
Coordonnées de contact
My Shopfittings Ltd, Bansal House, Bracken Industrial Estate, 185 Forest Road, Hainault Ilford, IG6 3HX, Essex, Royaume-Uni
- +44 20 7998 6160
- info@myshopfittings.co.uk
- myshopfittings.co.uk
4,0
Bien
69 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 12 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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A terrible shopping experience
A terrible shopping experience. The product was already damaged when I received it. I asked for a return but the seller was unwilling to do so. They delayed for many days and still haven't replied to my email.
13 octobre 2025
Delivery of my basket stand was very…
Delivery of my basket stand was very quick, great price and good service.
23 septembre 2025
Avis spontané
Réponse de My Shopfittings
Hi Colin,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Delivered to the wrong address and very…
Delivered to the wrong address and very reluctant to reply to emails to try and rectify. Very poor Service.
18 septembre 2025
Avis spontané
Réponse de My Shopfittings
Hi Steve,
We’re sorry for the inconvenience caused. After reviewing the issue, we found the delivery address provided was incorrect or incomplete, which led the courier to deliver to a nearby address. We have raised this matter with the courier to prevent similar issues in future. We also apologise for the delay in responding, as we were awaiting their investigation results.
Thank you for your patience and understanding
Best Regards,
MSF Customer Services
Great service we will be back for more…
Great service we will be back for more items.
3 septembre 2025
Réponse de My Shopfittings
Hi Aaron,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Fantastic customer service & quality of product
I am extremely impressed with the customer service and quality of the product that i ordered.
My original order had been damaged in transit by the courier but My Shop Fittings answered my call promptly and were very understanding. They arranged for a replacement to be dispatched (late Friday afternoon) and maintained further communications with me. My order arrived in perfect condition today (Monday). I will be re-ordering from MSF again in the future. Thank you team.
8 septembre 2025
Avis spontané
Réponse de My Shopfittings
Hi Jane,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Packaging broken but contents ok
2 septembre 2025
Réponse de My Shopfittings
Hi Paul,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Great service and products
Great service and products. Really useful frames and simple to hang on the wall. Delivered quickly and packaged really well.
29 août 2025
Réponse de My Shopfittings
Hi Andy,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Very slow delivery
Very slow delivery, paid for next day but took 4 days.
Promised refund but not received.
Item OK.
28 août 2025
Réponse de My Shopfittings
Hi Susan,
Thank you for your feedback. We’re sorry your order did not arrive on time. This is not the level of service we aim to provide. We had requested a refund for your delivery charge and will follow up with our accounts team to ensure it is processed promptly. We appreciate your patience and are glad the item met your expectations.
Best Regards,
MSF Customer Services
Réponse de My Shopfittings
Hi Paul,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Thank you always there to provide fast…
Thank you always there to provide fast service for me
28 juillet 2025
Réponse de My Shopfittings
Hi Mahdi,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
The Carrier's Driver delivered quickly…
The Carrier's Driver delivered quickly & professionally.
He carried the quite heavy parcel direct to my door and was very friendly with a smile & pleasant greeting.
He helped me into my hallway with what was a quite heavy parcel. Really Nice Guy!
The 27" Round clothes display/hanging rail which I had ordered is well made & very robust. Would have been even better if the customer could order this rail with the option of being supplied with 4 strong wheels one each of the bottom support feet, one fitted with a brake to aid its mobility and stability when loaded with clothing.
28 juillet 2025
Réponse de My Shopfittings
Hi PUDA,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Great Customer Service & Incredibly helpful
Had a small problem with the wronging size glass being shipped. In one phone call and no hassle a correct replacement was sent out next day delivery no quible by the seller - very possibly at a loss as it was a small order.
Great Service.
31 juillet 2025
Réponse de My Shopfittings
Hi Shaw,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Think before you buy.
Purchase through Amazon, package left in rubbish bin and thinly wrapped in pallet wrap which My Shopfittings did not see as a problem. Return and refund was made as difficult as possible and is still ongoing. Zero customer care.
20 juillet 2025
Avis spontané
quick delivery and quality product
2 juillet 2025
Réponse de My Shopfittings
Hi Antonio,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Réponse de My Shopfittings
Hi Michelle,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Glass shelves
I measured twice then ordered these fine toughned glass shelves. Arrived well packed and quickly. Quality items well priced. Also I thought the postage cost was good value.
27 mai 2025
Réponse de My Shopfittings
Hi Maddie,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Always reliable
2 mai 2025
Réponse de My Shopfittings
Hi Simon,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Great Products Great Prices Great Service
Customer service excellent and my order arrived next day
14 mai 2025
Réponse de My Shopfittings
Hi Daniel,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
Réponse de My Shopfittings
Hi John,
Thank you for your kind feedback. We’re glad you were happy with our service and look forward to serving you again soon.
Best Regards,
MSF Customer Services
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