MyZillion probably gave me the best customer experience I've ever had working through a policy claim. My rep, Lauren was clear and communicative, she followed up when I moved slow, and was there to... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Josh's friendliness, patience, and expert knowledge helped me understand what was and want covered so I didn't miss any steps! He made me feel confident in my changes. Whoever reads this should head o... Voir plus
L'entreprise a répondu
I was so stressed over the damage to my ring and the loss of the diamond in my ring. Nicholette made the process very smooth and reassured me that the process would be over quickly. Her kind words and... Voir plus
L'entreprise a répondu
Honestly, I was concerned about going through the whole process after my wife lost her wedding ring. My expectations about filing an insurance claim were that of a long and difficult one. But it was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Zillion Insurance partners with your retailer to provide exclusive jewelry protection that’s fast, easy, and affordable. We do the heavy lifting with your retailer, saving you time and money without paperwork or hassle, and you get one-click instant protection from your phone. Zillion's coverage is more comprehensive than most homeowners insurance, and protects beyond warranties or care plans. In fact, we provide you with worldwide coverage from loss, theft, damage, or mysterious disappearance. In the event of a claim, Zillion takes care of the repair or replacement with your jeweler - keeping you in the loop. As our customer, you won't be burdened to prove ownership of your item, verify its value, pay a deductible, or negotiate a cash settlement. Our concierge claims are fast and easy, and we take this opportunity to exceed your expectations and remind you why you put your trust in Zillion.
Coordonnées de contact
1 Marina Park Drive, Suite 1410, 02210, Boston, Etats-Unis
- (844) 699-4554
- help@myzillion.com
- myzillion.com
4,9
Excellent
7 k avis
A répondu à 54 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super easy procuring a policy and the…
Super easy procuring a policy and the price of the policy is very good.
18 avril 2026
So far I really appreciate this service…
So far I really appreciate this service and the cost. Thank you!
9 avril 2026
Réponse : Zillion Insurance
Thank you for your kind words! We are thrilled to hear how easy it was for you to insure your jewelry with Zillion!
Josh is a true professional!
Josh's friendliness, patience, and expert knowledge helped me understand what was and want covered so I didn't miss any steps! He made me feel confident in my changes. Whoever reads this should head over to his work area, and give the man a high five at the least! He is an asset to your business. Thanks Josh!
17 avril 2026
Réponse : Zillion Insurance
Thank you for the fantastic shoutout to Josh! We are thrilled to hear that his friendliness, patience, and expert knowledge made you feel confident and helped you understand your coverage so clearly. Josh is certainly an asset to our business, and we'll be sure to pass along your high praise—he deserves a high five! Thanks again for trusting us to protect your jewelry.
Kenya responded quickly and…
Kenya responded quickly and professionally. We exchanged several emails, and she was very helpful and straightforward. If everyone communicated like Kenya, things would be much easier and more pleasant.
16 avril 2026
Réponse : Zillion Insurance
Music to our ears! We are delighted to read your wonderful feedback about Kenya. Her commitment to quick, professional, and straightforward communication is exactly what we strive for, and we are happy it made your interaction much easier and more pleasant. Thanks a Zillion for choosing to insure your jewelry with us!
I was having some trouble finding…
I was having some trouble finding receipts. Advice was given and I was able to obtain them for coverage. So happy to have peace of mind about my recent purchases.
17 avril 2026
Réponse : Zillion Insurance
We're thrilled to hear that using our service was a breeze for you and that it brought you peace of mind! We are happy that the advice provided helped you obtain your coverage. Thanks for the awesome feedback! Zillion.
Kenya did great at helping me go to…
Kenya did great at helping me go to where I needed to be easy process
17 avril 2026
Réponse : Zillion Insurance
We're delighted to hear that Kenya made the process easy and helped you find exactly where you needed to be! We strive to make every interaction seamless, and your feedback confirms we are achieving that goal. Thanks for choosing Zillion.
The person I worked with was very professional…
The person I worked with was very professional and worked hard to get the claim resolved.
16 avril 2026
Réponse : Zillion Insurance
Thank you for taking the time to share your experience with our Claims Team. We are very pleased to hear that the person you worked with was professional and worked hard to get your claim resolved. We are committed to making sure our customers have a smooth and efficient experience, and your feedback is greatly appreciated. Zillion.
Réponse : Zillion Insurance
We truly appreciate your feedback. Hearing that you received great customer service and found our insurance super affordable is wonderful. All the best - Zillion Insurance.
Réponse : Zillion Insurance
We love hearing how user-friendly you found our service, especially the text availability. Making things easy and convenient is a top priority. Thank you for choosing Zillion Insurance to protect your jewelry.
Price and clarity of services were what…
Price and clarity of services were what I appreciated the most.
16 avril 2026
Réponse : Zillion Insurance
We are pleased you appreciated the price and the clarity of our services the most. Providing great value and clear information is important to us. Thanks for trusting Zillion Insurance.
Kevin and Lisa made the process…
Kevin and Lisa made the process efficient and simple. Will recommend!
17 avril 2026
Réponse : Zillion Insurance
We are thrilled to hear we made the process efficient and simple for you! That's what we aim for, and we appreciate you letting us know. Thank you for your recommendation and for choosing Zillion to protect your jewelry.
Réponse : Zillion Insurance
Fantastic to hear you found the coverage solid and comprehensive. Thank you for trusting us to insure your jewelry.
Réponse : Zillion Insurance
A++ for ease and value! That is exactly what we aim for. Thanks for letting us know we made the process easy for you. Zillion.
MyZillion probably gave me the best…
MyZillion probably gave me the best customer experience I've ever had working through a policy claim.
My rep, Lauren was clear and communicative, she followed up when I moved slow, and was there to pick up the pace when I was able to deliver all the documents. If Lauren is indicative of working with zillion, you will be in great hands
16 avril 2026
Réponse : Zillion Insurance
Thank you, David! Your kind words truly brightened our day and serve as a reminder of why we love what we do. We're committed to continuously providing the best service possible, and your feedback reassures us that we're on the right track. Thanks for choosing Zillion!
Quick and easy to complete.
16 avril 2026
Réponse : Zillion Insurance
Awesome! Quick and easy is the ideal combination. We're here to make things as smooth as possible for you! Zillion
Kevin was wonderful!
Kevin was wonderful....walked me thru the process and was so easy to converse with. He made me feel comfortable with all the 'steps'. So happy to know my jewelry is covered in case of loss, etc.
16 avril 2026
Réponse : Zillion Insurance
Thank you so much for your kind words, Barbara! I know that our Service Team will be delighted to hear that you found working with us to be such a positive experience! Thanks a Zillion for allowing us to provide you with this important insurance coverage for your special jewelry!
Ring Upgrade
The person I spoke to, Lisa, was very helpful and kind. She made it a very positive and easy experience for me.
14 avril 2026
Réponse : Zillion Insurance
Music to our ears! We are thrilled to hear that you had a great interaction with our Service Team. Thank you for choosing Zillion!
Very easy to get the insurance on my…
Very easy to get the insurance on my Rolex, right from the store on text!
10 avril 2026
Réponse : Zillion Insurance
We're pleased to hear that starting your coverage was a seamless experience for you, Peter! Making the process easy and convenient is a top priority for us. Thank you for trusting us to insure your jewelry! Zillion
Love the quick responses and was very…
Love the quick responses and was very helpful thank you.
15 avril 2026
Réponse : Zillion Insurance
Thank you for the kind words - we were happy to help you! Thanks for trusting us to protect you! Zillion Insurance
Partnership with the jeweler
Having the partnership with Williams Jewelers made everything quick and easy. The process took 4 minutes/
15 avril 2026
Réponse : Zillion Insurance
We're pleased to hear that starting your coverage was quick and easy for you, Martin! Thanks for choosing Zillion!
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